Matsue Universalhotel

Hotels
6.6
/10
Pleasant
197 reviews

What Guests Say About Their Stay

YOSHIHIRO

10.0
/ 10
清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
See translation

ヤマモトケイコ

10.0
/ 10
ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
See translation

Richard

10.0
/ 10
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
In the Area
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471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Near Mefu Shrine
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What's around Matsue Universalhotel

471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003
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Lobby Matsue Universalhotel
Lobby 2 Matsue Universalhotel

Discover More About Matsue Universalhotel

General


Near Mefu Shrine

Location


With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute drive of Tamatsukuri Hot Spring and Mefu Shrine. This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.6 mi (1 km) from Shirakata Tenman-gu Shrine.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mefu Shrine - 0.7 km / 0.4 mi
Shirakata Tenman-gu Shrine - 0.7 km / 0.4 mi
Ryusyouji Temple - 0.8 km / 0.5 mi
Shimane Prefectural Art Museum - 1.1 km / 0.7 mi
Shimane Art Museum - 1.1 km / 0.7 mi
Shinjiko Ohashi Bridge - 1.4 km / 0.8 mi
Lake Shinji - 1.4 km / 0.9 mi
Yomegashima Island - 1.8 km / 1.1 mi
Fumon-in Temple - 1.9 km / 1.2 mi
Matsue Jozan Park - 2 km / 1.2 mi
Chidori Minami Park - 2.1 km / 1.3 mi
Matsue History Museum - 2.1 km / 1.3 mi
Matsue Horaenya Denshokan - 2.1 km / 1.3 mi
Matsue Castle - 2.3 km / 1.4 mi
Shiomi Nawate Street - 2.4 km / 1.5 mi

The nearest airports are:
Izumo Airport (IZO) - 24.7 km / 15.3 mi
Yonago Airport (YGJ) - 31.2 km / 19.4 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

Dining


At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Rooms


Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

All facilities in Matsue Universalhotel

Lobby Matsue Universalhotel
Lobby
Accommodation Services Matsue Universalhotel
Accommodation Services
Exterior Matsue Universalhotel
Exterior
Others Matsue Universalhotel
Others
Restaurant Matsue Universalhotel
Restaurant

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Parking

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Matsue Universalhotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Professional property host/manager, Unicode Support true, Parking height restrictions apply, No elevators
  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matsue Universalhotel
316
Another facilities in Matsue Universalhotel
Breakfast, Buffet breakfast, Free WiFi, Smoking area, 24-hour Receptionist

Frequently asked question in Matsue Universalhotel

What are available facilities at Matsue Universalhotel?
There are top facilites at Matsue Universalhotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Matsue Universalhotel?
The standard check-in time at Matsue Universalhotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Matsue Universalhotel provide breakfast?
Yes, Matsue Universalhotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsue Universalhotel
Matsue Universalhotel has a 3.0-star rating.
How many rooms are available at Matsue Universalhotel
Matsue Universalhotel has 316.
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More Reviews from Other Guests in Matsue Universalhotel

6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
icon-
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
ケイジ
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

安い、駅から近い
TOMOKI
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

スタッフの対応は丁寧でした 朝食だけ無料かと思ったけど夕食も無料だったのは嬉しい誤算でした 浴室内、部分的に汚れを見つけたのでシャワーついでに掃除しておきました (客によったら気にする人もいるかな…) 宿泊者限定だけど入口横に喫煙所 あったので喫煙者にとっては数少ない 喫煙者に優しいホテルなのかなと思いました(喫煙OKの部屋だったので部屋でも吸える) 全体的に古さを感じる建屋だけどエレベーターのボタンとか少しずつでも修理できるともっと印象よくなるかなと思いました
紀美子
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

朝夕食付きでかなりお値打ちに泊まれました
鮎子
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

とても良かった
MAYUMI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。
Tatsuya
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

あの料金で夕食付というのがいい。
Yoshiaki
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。
yukiko
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

受付の方がとても丁寧な対応で良かったです。
コウシン
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

大浴場とサウナが利用出来なかったのが、残念でした。
直樹
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

安く泊まれてよかった。
Yuki
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

朝食も無料で助かりました。駐車場も併設されているのでとても便利です。
Yoshiaki
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。 感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。 追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。
ツヨシ
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

無料の朝夕食は最高。これからも続けてほしい。
美紀
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

接客はよかったです。
YOSHIHIRO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
HITOSHI
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Matsue Universalhotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
icon-
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
ケイジ
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

安い、駅から近い
TOMOKI
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

スタッフの対応は丁寧でした 朝食だけ無料かと思ったけど夕食も無料だったのは嬉しい誤算でした 浴室内、部分的に汚れを見つけたのでシャワーついでに掃除しておきました (客によったら気にする人もいるかな…) 宿泊者限定だけど入口横に喫煙所 あったので喫煙者にとっては数少ない 喫煙者に優しいホテルなのかなと思いました(喫煙OKの部屋だったので部屋でも吸える) 全体的に古さを感じる建屋だけどエレベーターのボタンとか少しずつでも修理できるともっと印象よくなるかなと思いました
紀美子
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

朝夕食付きでかなりお値打ちに泊まれました
鮎子
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

とても良かった
MAYUMI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。
Tatsuya
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

あの料金で夕食付というのがいい。
Yoshiaki
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。
yukiko
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

受付の方がとても丁寧な対応で良かったです。
コウシン
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

大浴場とサウナが利用出来なかったのが、残念でした。
直樹
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

安く泊まれてよかった。
Yuki
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

朝食も無料で助かりました。駐車場も併設されているのでとても便利です。
Yoshiaki
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。 感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。 追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。
ツヨシ
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

無料の朝夕食は最高。これからも続けてほしい。
美紀
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

接客はよかったです。
YOSHIHIRO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
HITOSHI
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
Number of reviews per page
20
40