This hotel is EXCELLENT!!! The room, staff, food and hospitality is the best I had in Tanzania! Big hugs to everyone there as you made me feel as if I were home with family!
David
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
A hotel of beautiful traditional architecture with stunning decor throughout. Its location in Stone Town made it convenient to the main tourist sites and the boat to Prison Island . Despite the heat a well functioning air conditioner made the beautiful room very comfortable. Lovely breakfasts and delicious cakes and of course coffee for afternoon tea.
Read More
Scott
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Charming and atmospheric property right in the heart of Stone Town's narrow alleyways. Love the vibe and breakfast on the roof!
Mary
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The room air conditioner worked well along with the room fan. The room was lovely, comfortable and clean. The staff were amazing. I highly recommend this Stonetown hotel.
Arshad
with Partner
4.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Basic continental breakfast with omelette served. Only coffee was good. had a horrible encounter from start where delayed by flight and got to hotel after 12pm (not hotels fault) but were given a small room with bathroom access outside by rude staff. I refused that room as I didn’t want a hostel style bathroom and later given another room with en suite. When I complained to manager next day she said we would not pay any additional services for which I was thankful. However on the day of check out I was told that I had to leave room by 10 am . I asked for late check out as I was still having breakfast at 9.35 (breakfast timing was till 10am) and staff kept coming to me during my breakfast that I would be paying extra if I overstayed. I went down to tell manager that I still needed to shower to which response was that I should have had breakfast earlier. She eventually agreed to 10.30 reluctantly and I was rushed to complete breakfast and leave room with my luggage downstairs. I had to spend an additional hour and half waiting for my driver which I called at 12 pm as above was unprecedented. During that time manager passed several times not asking once about our stay etc and instead came up to ask in an intimidating way about us still waiting in lobby. We felt totally unwelcome by that point.
Other cons of hotel: no lift to carry luggage up many stairs, restaurant closes at 6 pm and no notice was given of operating hours, light in room above window, no hot water in shower etc
Read More
Daniel
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Property was clean and well maintained. Very central location.
Timothy
4.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Staff exceedingly friendly and helpful. Night doorman concept annoying. Coffee shop concept can result in needing to wait for hotel service. Water is hot but pressure non existent - you can get more pressure pouring a water bottle on your body.
Collin
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
This was a neat place to stay in the heart of the old part of Stone Town. Quaint, but with modern amenities like AC. I had a private bathroom down the hall which was clean and not far. Older building with stairs but I enjoyed my stay and felt it was worth it for sure.
sheila
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
I had an amazing time at the coffee house! The room was very beautiful and breakfast exceptional but the highlight for me was the staff. They are what made my stay great!
NADIA
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
This place was absolutely beautiful and very historic. The cherry on top was the AMAZING service. We only spent one night here but wish we were able to stay more. Very close to the water and lots of shopping around.
Janeen
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This place is a gem, great coffee, unique place within maze of city
Karen
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This place was fantastic! The staff was so friendly, caring, and accomodating. Both my daughters stayed there and were delighted that they received a free welcome drink from the cafe, which had excellent coffee and baked goods. They loved how the towels were made into animals and placed on their beds, along with welcoming words spelled out in coffee beans on the beds. The room was very clean and the beds were comfortable. The room and the hotel are beautifully decorated. We all loved the rooftop terrace and the wonderful, friendly women that served us. It was also an excellent value. My daughters felt very safe staying there. They would stay there again and recommend to others!
Read More
Jeremy
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Beautiful old building with a fabulous rooftop terrace. Breakfast on the terrace was wonderful. The staff are very friendly and helpful. We stayed in one of the suites which was lovely.
Samantha
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
I had a great stay at Zanzibar Coffee House! The staff are so lovely. Breakfast was delicious, & it is served in a beautiful setting on the rooftop overlooking Stonetown. I loved the aesthetic of my room, & everything was super clean!
carlos
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Stone Town is an amazing place. The hotel is well located and the decor is simple but classy. The roof terrace was great and breakfast was adequate. I took a room with a bathroom down the hall and it felt as if I was in a house. The staff was friendly and helpful.
Diana
Leisure
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
if you’re in Stone Town, this is definitely a great place to stay. Beach is nearby. Manager is amazing, he provided someone with an umbrella, let me borrow a charger adapter, gave me a map of the town, helped me get to the beach, offered complimentary drink & I was able to check in early. I loved it here so much. The rooftop was amazing, the food was excellent & the staff was friends. I felt safe here & very welcomed. Thank you for hosting me!
Read More
Olivia
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
A beautiful hotel, with lovely friendly happy staff, who always gave a huge morning welcome at breakfast time. Delicious healthy breakfast and the best coffee, I've tasted in a long time, I had to go back for another. I felt very safe and it's in a great location to get to/from the ferry and to walk around to the shops and restaurants.