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Traveler Reviews deSatu Hotel
Number of reviews per page
20
20
40
40
Customer reviews
R***h
10.0
/10
Reviewed 2 week(s) ago
Clean and comfortable, the place is also close to the mall, easier access.
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Verified Traveler
Transit
10.0
/10
Reviewed 3 week(s) ago
The staff was friendly and check-in was fast.
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I***m
8.2
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, the parking is spacious, but unfortunately it is paid.
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A***L
Staycation
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms, close to the station, close to the mall, top notch
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P***T
9.4
/10
Reviewed 7 week(s) ago
Very cool activity close to everywhere
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H***a
Leisure
9.1
/10
Reviewed 7 week(s) ago
Friendly staff, fast check-in process
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Y***n
Transit
10.0
/10
Reviewed 7 week(s) ago
Best, good and friendly service
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m***a
Staycation
8.2
/10
Reviewed 9 week(s) ago
It was noisy in the morning in my neighbor's room. The repeated slamming of the door was clearly audible in my room. When I checked in, I asked for towels, but they weren't delivered from the laundry. There was no soap in the sink. Fortunately, the hotel is conveniently located near a mall. I also had to borrow a hairdryer. The room was extremely small and not soundproof.
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S***n
8.7
/10
Reviewed 9 week(s) ago
The hotel staff seems very indifferent to the guests who come.
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J***y
9.1
/10
Reviewed 10 week(s) ago
Overall everything is good, and the staff service is friendly, the location is strategic near the mall and culinary area.
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E***s
Staycation
9.1
/10
Reviewed 12 week(s) ago
Nice short trip, the price also good not too expensive
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B***o
Leisure
10.0
/10
Reviewed 13 week(s) ago
The hotel staff are friendly, very helpful when needed when conditions require.
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S***y
Medical
8.2
/10
Reviewed 14 week(s) ago
Check-in and check-out are fast. Booking through the app is cheaper than booking directly from the hotel. The rooms are small, minimalist, but fully equipped with toiletries and other amenities, and you can even borrow a hairdryer. Breakfast is not provided at this hotel.
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1 people find it helpful
Eka H.
9.1
/10
Reviewed 17 week(s) ago
Awesome, I love the hotel.
Perhaps I could suggest waiving parking fees for overnight stays... as one of the reasons I chose this hotel.
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F***h
8.4
/10
Reviewed 17 week(s) ago
The location is very strategic, next to the mall, there are many places to eat. Unfortunately, the room is not soundproof and there are ants. If you are bringing a baby, you should consider looking for another hotel, because it will wake the baby up.
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E***s
Leisure
8.8
/10
Reviewed 23 week(s) ago
This hotel is near Centre Point or City Centre, the staff are also friendly.
2 people find it helpful
F***n
8.2
/10
Reviewed 25 week(s) ago
as usual, no breakfast, small room
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1 people find it helpful
A***r
10.0
/10
Reviewed 27 week(s) ago
One of the best budget hotels in Medan. Super close to everything else, Train station mall and etc!!
3 people find it helpful
Y***r
6.3
/10
Reviewed 29 week(s) ago
The premium rooms are quite expensive, but they're smaller than the deluxe rooms at other hotels.
The rooms are very small and cramped, with no wardrobe, no desk, and only one wooden chair to sit on. Wow, that's truly disappointing.
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1 people find it helpful
E***O
Staycation
9.4
/10
Reviewed 29 week(s) ago
The staff was helpful, and access to Center Point was easy, as it's located in the same complex. The rooms are quite small; the one I stayed in had a building pillar that was uncomfortable to look at, as if it had been forced into a room. Parking requires some effort, as it's shared with mall visitors; the parking lot around the hotel is often full.