Dear Valued Guest, Thank you for taking the time to write a review about your experience. We apologize for any inconvenience caused by the stained condition of the bathroom. We greatly appreciate your feedback and will immediately investigate and improve our bathroom cleanliness standards. This is important to us so that we can provide a more comfortable and enjoyable stay for all our guests. Thank you for your feedback, and we hope to welcome you back in the future with even better service. Sincerely, Himawan Arya Saptaji, Assistant Front Office Manager

Dear Ms. Jani H., Thank you for taking the time to write a review about your stay. We are delighted to hear that you were generally comfortable during your stay. Your feedback regarding the cleanliness of the linens and the lingering cigarette smell in the non-smoking room is something we take seriously and will address immediately. We apologize for any inconvenience you experienced and will work to improve the cleanliness of our linens and strengthen our adherence to our non-smoking room policy to prevent this from happening again. Your feedback is crucial to us in improving the quality of our service and the comfort of all our guests. We look forward to welcoming you back in the future for an even better and more memorable stay. Sincerely, Himawan Arya Saptaji, Assistant Front Office Manager

Dear Ms. Nenì, Thank you for taking the time to write a review. We are delighted to hear that you were satisfied with the prompt and attentive service from our staff. Your compliments encourage our entire team to strive for the best service and comfort for all guests. We hope to welcome you back to Savero Style Hotel Bogor in the future. Sincerely, Himawan Arya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you were satisfied with the quick check-in process, the friendly staff, and the comfort of our clean and fragrant room. We are also pleased that our Wi-Fi facilities and excellent location in the heart of Bogor, near the Bogor Botanical Gardens, added to your stay. Your positive review inspires our entire team to continue striving to provide the best possible service to all our guests. We look forward to welcoming you back on your next visit to Savero Style Hotel Bogor. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Mr. Siti N., Thank you for taking the time to write a review and share your experience staying with us. We are delighted to hear that you were satisfied with our service, the room upgrade, and the flexibility of late check-out that we provided. Guest satisfaction and comfort are our top priority. However, we sincerely apologize for your experience regarding the taste and variety of the food not meeting your expectations. Your feedback will be given special consideration by our team to evaluate and improve the quality, both in taste and variety of the food offered. Thank you for your valuable feedback. We hope to welcome you back on your next stay for an even better and more memorable experience. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Sir / Madam, Thank you for your positive review. We are delighted to know that you enjoyed our clean and comfortable place, as well as our convenient location near IPB with easy access to various destinations. Your kind words and appreciation are truly motivating for our entire team to continue providing the best service and experience for every guest. We look forward to welcoming you again on your next visit with an even more pleasant stay experience. Best regards, Himawan Arya Saptaji Asst. Front Office Manager

Dear Mr. Leonard S.Y., Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you experienced regarding the size of the restroom and the service from our staff, which may not have met your expectations. We will take your feedback seriously to evaluate and improve the quality of our service so that all guests can have a more comfortable experience. We appreciate your understanding and hope to welcome you back again in the future with even better service. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our hotel's excellent and central location made your stay very convenient. Your feedback and compliments motivate our entire team to strive for the best possible service and experience for all our guests. We look forward to welcoming you back in the future for an even more memorable stay. Sincerely, Himawan Arya Saptaji, Assistant Front Office Manager

Dear Mr. Yano A., Thank you for your positive review. We are delighted to know that the service and hospitality of our staff made your stay comfortable. We appreciate your appreciation of the hotel's excellent location and the 4-star experience. Your review and compliments motivate our entire team to strive to provide the best service and facilities for all guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the convenient and easily accessible location of Savero Bogor Hotel provided you with a comfortable stay. Your feedback and compliments motivate our entire team to strive for the best service and experience for all guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for your review and feedback. We are pleased to hear that you enjoyed the varied breakfast menu we offer. However, we sincerely apologize for the unpleasant experience regarding the lack of variety in the main buffet menu during your stay and the uncomfortable bed in your room. This feedback is very important to us, and we will forward it to the relevant team for immediate evaluation, both in terms of maintaining the consistency of our food menu and the quality of our room amenities, in order to continue providing the best comfort for all our guests. Thank you for choosing Savero Bogor as your accommodation. We hope to welcome you back in the future for an even better and more memorable stay. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that the friendliness of our hotel staff, security personnel, and valet parking service left a positive impression on you during your stay. We are also pleased to hear that the spacious, clean rooms and amenities made your stay comfortable. Your compliments motivate our entire team to continue striving to provide the best possible service to all our guests. We look forward to welcoming you back to Savero Bogor Hotel in the future. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to know that the friendliness and excellent check-in experience of our staff provided a pleasant and helpful experience during your stay at our hotel. Your compliments are an encouragement to our entire team to continue providing the best service and creating a comfortable experience for all guests. We hope to welcome you back in the future for another memorable stay. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager