Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Savero Style Bogor. We apologize for any inconvenience you experienced regarding the cleaning of bed linens and blankets, the presence of insects, the condition of the trash cans, the toilet, and the cleanliness of the elevator, which did not meet your expectations. Your feedback on the need for more thorough and regular cleaning is of our importance and will be discussed with the relevant teams to ensure continuous improvement and maintenance of our cleanliness quality. We are also pleased to hear that you still appreciated the friendly and helpful service from all our staff and that you were satisfied with the prayer room facilities, hotel grounds, and waiting area. Thank you for your feedback, suggestions, and appreciation. These comments motivate us to develop and provide even more comfortable and memorable stays for all our guests. We hope to welcome you back to Savero Style Bogor with an even better experience in the future. Sincerely, Himawan Araya Saptaji, Assistant Front Office Manager
