9.0
Exceptional
From 800 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.0

Service and Facilites

9.2

People often mention about Kokoon Hotel Banyuwangi
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Staff Friendliness (51)
Bedroom (50)
Room Space (49)
Ambiance (46)
Hotel Area (46)
Bathroom (44)
Family Friendly (39)
Check-in/out Time (36)
Taste (34)
Distance to City Center (33)
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Traveler Reviews Kokoon Hotel Banyuwangi

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40
Customer reviews
Baraq
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
In short, everything is great and the staff are also friendly.
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Accommodation's Reply
25 Aug 2025
Dear Mr./Mrs. Baraq, Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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Adi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly and professional.
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Accommodation's Reply
25 Aug 2025
Dear Mr./Mrs. Adi, Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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C***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the facilities are complete, there is a famous coffee shop too, close to the city
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Accommodation's Reply
21 Aug 2025
Dear Mr./Ms. C*A, Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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O***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the lobby smells of lemongrass, the rooms are clean, the breakfast menu is varied and delicious. In the afternoon there is a coffee party. There are traditional snacks and a traditional Jaran Goyang dance. Awesome.
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. O*I, Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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Supriyanto
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Great. Delicious breakfast, lots of variety. Clean room.
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Accommodation's Reply
21 Jul 2025
Dear Mr./Mrs. Supriyanto, Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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Wayan n. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Anyway, the hotel is good and does not disappoint.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr./Mrs. Wayan n. D., Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Banyuwangi, Kokoon... This is my umpteenth stay here... Special See you soon... Even people say Kokoon more and more... again and again... yes... because it's superb
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. A*a, Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi City and look forward to seeing you and serving you again. Sincerely, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The check-in and check-out process is easy, you don't have to wait long.
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. S*a, Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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dwi a. n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
A comfortable hotel for families, with ample parking, secure security, a one-gate system, a green area, numerous spots, gardens, and a jogging track. Private beach access for sunrise viewing. I'll be back here again.
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr./Mrs. dwi a. N., Warmest greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your very positive experience with us. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Facilities and guest services are always our main focus, which we continue to improve to provide maximum satisfaction for all our guests. We hope you enjoy your visit to Banyuwangi and look forward to seeing you again. Sincerely, General Manager
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
I have stayed here twice for business and family vacation.
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Accommodation's Reply
07 Jul 2025
Dear Mr./Mrs. M*a, Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with Kokoon Hotel Banyuwangi. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Guest facilities and services are always our main focus that we continue to improve to provide maximum satisfaction for all guests. We hope you enjoy your visit to Banyuwangi City and look forward to meeting and serving you again. Best regards, General Manager
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Indra S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Overall it is very pleasant because: 1. The check-in and check-out process is fast 2. All hotel staff are friendly and helpful 3. The cleanliness of the entire area is very well maintained 4. The soundproofing in the room is good 5. The location is strategic because it is not too far from the city center
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Mr./Mrs. Indra S., Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with Kokoon Hotel Banyuwangi. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Guest facilities and services are always our main focus that we continue to improve to provide maximum satisfaction for all guests. We hope you enjoy your visit to Banyuwangi City and look forward to meeting and serving you again. Best regards, General Manager
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pangeran h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I've stayed here twice, it's good for a staycation, if possible the swimming pool should be made a bit more lively
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1 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Mr./Mrs. Pangeran H., Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with Kokoon Hotel Banyuwangi. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Guest facilities and services are always our main focus that we continue to improve to provide maximum satisfaction for all guests. We hope that you enjoy your visit to Banyuwangi City and look forward to meeting and serving you again. Best regards, General Manager
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NUKE D. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
First time here with kids, immediately got a really good response. Adds to the complete satisfaction of the Banyuwangi city atmosphere.☺️
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Mr./Mrs. nuke d. N., Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with Kokoon Hotel Banyuwangi. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Guest facilities and services are always our main focus which we continue to improve to provide maximum satisfaction for all guests. We hope you enjoy your visit to Banyuwangi City and look forward to meeting and serving you again. Best regards, General Manager
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Hartati
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
We local tourists felt a warm welcome since check in - check out, because sometimes in other hotels employees are friendlier and warmer to certain segments or to foreign tourists than to local tourists. Complete room facilities meet the needs of travelers and appreciate the hotel management really understands the comfort in the shower area especially for Indonesians. There is a jet shower in the toilet, rain shower and flexible shower. The hotel also provides quite complete fitness equipment even though the gym is not very spacious. Enjoying the evening atmosphere from the deck on the 16th floor is very beautiful and serene. One thing that needs to be improved is the restaurant area on the 3rd floor. Lacking natural nuances such as green plants, waterfalls/fountains, fish ponds and also when we had breakfast there was no music. Overall, the Kokoon hotel is a recommended place to stay for travelers visiting Banyuwangi. Thank you
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5 people find it helpful
Accommodation's Reply
28 May 2025
Dear Mr./Mrs. Hartati, Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with Kokoon Hotel Banyuwangi. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Guest facilities and services are always our main focus that we continue to improve to provide maximum satisfaction for all guests. We hope you enjoy your visit to Banyuwangi City and look forward to meeting and serving you again. Best regards, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
its a really good experience, the room was spacious and really clean, the staffs was very friendly.. thankyou kokoon
1 people find it helpful
Accommodation's Reply
28 May 2025
Dear Sir/Madam D***a, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking time to left the review of our hotel! Hope to see you again very soon. Best Regards, General Manager
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 15 week(s) ago
everything was perfect until finally when I just arrived I found a small cockroach :( asked to change rooms but they said it was over it's good that they really wanted to help find the cockroach, sprayed the room 2x, they sprayed it to the corners of the room room, I was really tired so luckily I didn't find any more problems until morning the room was really nice and comfortable, I slept soundly the TV was also a smart TV drinking water was provided in 2 bottles of 600ml there was also a refrigerator breakfast at 9 o'clock was already finished, actually the food was too salty for a hotel buffet but it was still okay, I was a bit surprised that they charged for cappuccino, it's not normal for a 4-star hotel huh gonna be back here, it was really comfortable to sleep
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Accommodation's Reply
20 May 2025
Dear Mr./Mrs. N*a, Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your positive experience with Kokoon Hotel Banyuwangi. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions provided will be our concern in the future and have been addressed to the relevant department for follow-up. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. We hope that you enjoy your visit to Banyuwangi City and hope to be able to meet and serve you again. Best regards, General Manager
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staff is very friendly, the view from the room is really nice. Recommended.
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Accommodation's Reply
16 May 2025
Dear Mr./Mrs. N*l, Warm greetings from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and taking the time to share your very positive experience with Kokoon Hotel Banyuwangi. It is a pleasure for us to know that you enjoyed a pleasant experience with us. Guest facilities and services are always our main focus that we continue to improve to provide maximum satisfaction for all guests. We hope you enjoy your visit to Banyuwangi City and look forward to meeting and serving you again. Best regards, General Manager
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Ramadhini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, variety of food for breakfast and easy access to places of interest.
2 people find it helpful
Accommodation's Reply
08 May 2025
Dear Sir/Madam Ramadhini S. S., Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking time to left the review of our hotel! Hope to see you again very soon. Best Regards, General Manager
R***n
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Great. The best Hotel @banyuwangi city
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam R***n, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager
Arya P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
nice view from inside hotel. Lot of variation for foods and quite delicious
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam Arya P., Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager
Number of reviews per page
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