Overall Ratings & Reviews Ibis Samarinda

Traveloka (5,522)
Other sources (15)
8.7
Very Good
From 5,522 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about Ibis Samarinda
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Ambiance (172)
Staff Friendliness (168)
Bedroom (161)
Distance to City Center (157)
Hotel Area (154)
Bathroom (146)
Accessibility (136)
Surroundings (125)
Family Friendly (124)
Variety (123)
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Traveler Reviews Ibis Samarinda

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40
Customer reviews
A***a
icon-Business
Business
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10.0
/10
Reviewed 3 day(s) ago
The place is comfortable, it has become a choice of place to stay when in Samarinda.
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D***I
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6.6
/10
Reviewed 1 week(s) ago
Network is difficult, Wi-Fi is slow for today's era.
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A***a
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8.5
/10
Reviewed 1 week(s) ago
The place is comfortable, but a bit noisy. Early in the morning, there was the sound of jumping and hammering from above, which was a bit disturbing.
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D***n
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly. The room was comfortable and cool. The room was clean.
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Sautet
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Business
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9.4
/10
Reviewed 3 week(s) ago
Overall, it's comfortable and fun because there's a coffee shop in front of the hotel.
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S***i
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Business
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9.7
/10
Reviewed 3 week(s) ago
Stayed at the 16th floor and was able to view Samarinda city from the top! Walking distance to a local market where you can find local souvenirs! The hotel is also located next to a small mall, so it is easy to find restaurants, coffee shops, and a supermarket. Great experience overall!
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C***a
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
A pleasant hotel in the heart of Samarinda. Close to the banks of the Mahakam River (Teras Samarinda) and access to Samarinda's renowned culinary scene. Comfortable rooms with access to the pool and gym shared with the Mercure Hotel. I would return if I were in Samarinda.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfying for a hotel in East Kalimantan.
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Zulkarnain
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Staycation
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8.5
/10
Reviewed 7 week(s) ago
Friendly staff. Check-in process took a while.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Zulkarnain, This is a message from ibis Samarinda. Thank you for your review and feedback regarding your stay at ibis Samarinda. We are delighted to hear that you were pleased with the friendliness of our staff. We sincerely apologize for the waiting time you experienced during the check-in process. Your feedback is being considered and evaluated to continuously improve the quality of our service and to make the check-in process faster and more convenient. The entire ibis Samarinda team looks forward to welcoming you back again and hopes you will have an even better experience. Sincerely, Seto Marzono, General Manager
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Raisa P. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
All recommended, clean rooms.
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Accommodation's Reply
30 Sep 2026
Dear Ms. Raisa P.Y., This is a message from ibis Samarinda Hotel. We would like to thank you for your positive review of your stay at ibis Samarinda. We are delighted to hear that you were satisfied with the cleanliness of your room and recommended ibis Samarinda. Your compliments motivate the entire ibis Samarinda team to continue striving for cleanliness, providing the best service, and ensuring the comfort of all our guests. The entire ibis Samarinda team sincerely hopes to welcome you back and have another memorable experience with us. Sincerely, Seto Marzono, General Manager
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Clean rooms, friendly staff, clean & comfortable hotel.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, ibis Samarinda would like to express our gratitude for your positive review of your stay at ibis Samarinda. We are delighted to hear that you were satisfied with the cleanliness of the rooms and the hotel, as well as the friendliness and service of our team. Your compliments motivate the entire ibis Samarinda team to continue striving for cleanliness, friendly service, and the comfort of every guest. The entire ibis Samarinda team sincerely hopes to welcome you back and provide you with another memorable experience. Sincerely, Seto Marzono, General Manager
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R***i
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8.5
/10
Reviewed 8 week(s) ago
Clean rooms, friendly staff, clean & comfortable hotel
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, ibis Samarinda would like to express our gratitude for your positive review of your stay at ibis Samarinda. We are delighted to hear that you were satisfied with the cleanliness of the rooms and the hotel, as well as the friendliness and service of our team. Your compliments motivate the entire ibis Samarinda team to continue striving for cleanliness, friendly service, and the comfort of every guest. The entire ibis Samarinda team sincerely hopes to welcome you back and provide you with another memorable experience. Sincerely, Seto Marzono, General Manager
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Arman H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
After the activity, it's comfortable to rest.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Arman H., Greetings from ibis Samarinda Hotel. Thank you for your positive review of your stay at ibis Samarinda. We are delighted to know that after completing your activities, you were able to relax peacefully and feel comfortable throughout your stay at our hotel. Your satisfaction is the driving force behind the entire ibis Samarinda team's commitment to providing the best service and comfort to all guests. The entire ibis Samarinda team sincerely hopes to welcome you back and have another memorable experience with us. Sincerely, Seto Marzono, General Manager
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Arman H.
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10.0
/10
Reviewed 8 week(s) ago
After the activity we can rest peacefully.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Thank God, we were able to check in earlier. Thank you🙏👍
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, ibis Samarinda Hotel would like to inform you that we thank you for your positive review. We are delighted to hear that you were able to check in early and were satisfied with our service. Your satisfaction motivates the entire ibis Samarinda team to strive for the best service and comfort for all guests. The entire ibis Samarinda team sincerely hopes to welcome you back and have another memorable experience with us. Sincerely, Seto Marzono, General Manager
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yoga
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Only the television facilities are not so good, maybe they need to be upgraded.
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Accommodation's Reply
30 Sep 2026
Dear Ms. Yoka, From ibis Samarinda Hotel, we respectfully thank you for your review and feedback regarding your stay at ibis Samarinda. We appreciate your comments about the television facilities, which we felt could not be better, and your suggestions for improvement. These suggestions will be taken into consideration and evaluated so that we can further develop our facilities and provide a more comfortable stay for all our guests. We hope to welcome you back to ibis Samarinda again and provide you with an even better experience on your next visit. Sincerely, Seto Marzono, General Manager
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Excellent service. Recommended for Samarinda.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, ibis Samarinda would like to express our gratitude for your positive review regarding your stay at our hotel. We are delighted to hear that you were satisfied with our services and recommend ibis Samarinda as your choice of accommodation in Samarinda. Your compliments motivate the entire ibis Samarinda team to strive for the best service and comfort for all guests. The entire ibis Samarinda team sincerely hopes to welcome you back and create another memorable experience for you. Sincerely, Seto Marzono, General Manager
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Ilam P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Comfortable for a short break, easy access.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Ilam P., This is a brief message from ibis Samarinda. Thank you for your positive review of your stay at ibis Samarinda. We are delighted to hear that you felt comfortable and relaxed and enjoyed the convenient location to the hotel. Your satisfaction motivates the entire ibis Samarinda team to strive for the best service and comfort for all guests throughout their stay. The entire ibis Samarinda team sincerely hopes to welcome you back and provide you with an even better experience. Sincerely, Seto Marzono, General Manager
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Ilam P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good service, easy access, complete facilities.
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Defri t. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and helpful during the check-in process, the hotel atmosphere is safe and comfortable, close to the city and safe.
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Accommodation's Reply
02 Sep 2026
Dear Mr. Defrey T.A., This is a brief message from ibis Samarinda. Thank you for your positive review of your recent stay at ibis Samarinda. We are delighted to hear that you were pleased with the friendliness and assistance of our team during the check-in process, and that you enjoyed the safe and comfortable atmosphere of the hotel in its excellent location. Your satisfaction motivates the entire ibis Samarinda team to continuously strive to provide the best service and comfort to all guests. The entire ibis Samarinda team looks forward to welcoming you again for another memorable experience. Sincerely, Seto Marzono, General Manager
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Number of reviews per page
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