Ibis Samarinda

Hotels
8.5
/10
Very Good
5,340 reviews

What Guests Say About Their Stay

Staff Friendliness (288)
Ambiance (281)
Distance To City Center (279)
Bedroom (268)

Saenab

10.0
/ 10
The hotel is great, the staff are all very friendly, the rooms are nice, comfortable, and fully equipped, just like any other hotel. The view is also amazing. It's the best, really 🥰
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W***a

9.4
/ 10
My first experience, and it didn't disappoint at all. The hotel was comfortable, clean, and kid-friendly. I even got a fruit gift. Thank you so much to Ibis Hotel, it's now our family's favorite hotel in Samarinda.🥰
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Deny R.

8.5
/ 10
strategic hotel, if you want delicious culinary, there are many choices in the lobby area, great swimming pool, live music, basically enjoy your stay at this hotel. recommended ✌️
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W***i

10.0
/ 10
nice thank you for the service, everyone is friendly..clean and comfortable close to everywhere. The kids love it especially the swimming pool. Will definitely come here again 🫶
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Konik M.

8.5
/ 10
Alhamdulillah, very satisfying and enjoyable. The place is really cool, the rooms are clean and the food is varied. Very close to the mall and cafe
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In the Area
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Ibis Samarinda is a hotel is located at Samarinda City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ibis Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
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Discover Your Perfect Stay at Ibis Samarinda

Welcome to Ibis Samarinda, your ideal gateway to the vibrant heart of Kalimantan Timur. Whether you're visiting for business or leisure, Ibis Samarinda offers a comfortable and convenient base for exploring all that this dynamic region has to offer. We pride ourselves on providing a welcoming atmosphere, excellent service, and a prime location that makes your stay truly memorable.

Ibis Samarinda Location

Ibis Samarinda is strategically situated in the bustling district of Samarinda, placing you at the center of activity. Located at Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Pusat Kota Samarinda, Samarinda, Kalimantan Timur, Indonesia, 75112, the hotel is approximately 30 minutes from the nearest major highway, providing easy access for travelers arriving by car. For those flying in, it's a convenient drive from the airport, ensuring a smooth start to your trip. The atmosphere surrounding Ibis Samarinda is one of vibrant urban energy, with a variety of local eateries and shops just a short stroll away. It's the perfect blend of accessibility and local charm, allowing you to immerse yourself in the authentic Samarinda experience.

Ibis Samarinda Facilities & Services

Facilities for guests at Ibis Samarinda are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services include:
  • High-speed Wi-Fi:

    Stay connected with complimentary internet access throughout the hotel.
  • 24-hour Front Desk:

    Our dedicated team is always available to assist you with any requests or information.
  • On-site Restaurant:

    Enjoy delicious meals without leaving the hotel.
  • Bar:

    Unwind with a refreshing drink after a long day.
  • Fitness Center:

    Maintain your workout routine with our well-equipped gym.
  • Meeting Rooms:

    Ideal for business travelers needing a professional space.
  • Housekeeping Services:

    Daily cleaning to ensure your room is always fresh and tidy.
  • Luggage Storage:

    Secure storage for your belongings before check-in or after check-out.
  • Free Parking:

    Ample parking space is available for guests traveling by car.
Operating hours for the fitness center are from 6:00 AM to 10:00 PM. While most services are complimentary, specific meeting room rentals may incur additional charges, which can be inquired about at the front desk.

Ibis Samarinda Room Types

Explore the diverse room types of Ibis Samarinda, each designed to offer comfort and convenience. We offer a range of accommodations to suit different preferences and group sizes.
  • Standard Room:

    These well-appointed rooms are perfect for solo travelers or couples. Available with either a city view or a garden view, these are strictly non-smoking rooms.
  • Deluxe Room:

    Offering more space and enhanced amenities, our Deluxe Rooms provide an elevated experience. Guests can choose between a city view or a garden view. These rooms are non-smoking and some feature a bathtub for added relaxation.
  • Family Room:

    Ideal for families traveling together, these spacious rooms are designed to accommodate multiple guests comfortably. They are non-smoking and offer a pleasant garden view.
All rooms at Ibis Samarinda are non-smoking to ensure a pleasant environment for all guests. Please note that while most rooms do not feature a bathtub, specific requests can be made at the time of booking, subject to availability. We do not currently offer pet-friendly rooms.

Ibis Samarinda Dining & Restaurants

Savor a delightful culinary journey at Ibis Samarinda's dining establishments. Our on-site restaurant offers a variety of local and international dishes, prepared with fresh, high-quality ingredients. The main restaurant, "The Coffee Shop," is open daily from 6:00 AM to 10:00 PM, offering breakfast, lunch, and dinner. An estimated price per person for a meal ranges from PHP 400 to PHP 800, depending on your selection. The hotel also features a cozy bar, "The Lounge," open from 11:00 AM to 11:00 PM, perfect for enjoying a selection of beverages and light snacks.

Ibis Samarinda Nearby Attractions and Activities

Immerse yourself in the local culture and explore the exciting attractions surrounding Ibis Samarinda. Here are some popular spots you won't want to miss:
  • Mahakam River:

    Experience the lifeblood of Samarinda by taking a boat trip on the Mahakam River, observing local life and the lush riverbanks.
  • Samarinda City Center:

    Explore the heart of the city, with its vibrant markets, shopping centers, and local eateries offering authentic East Kalimantan cuisine.
  • Tenggarong Museum:

    A short drive away, this museum offers insights into the rich history and culture of the Kutai Kartanegara Sultanate.
  • Local Markets:

    Discover unique handicrafts, local produce, and delicious street food at the various traditional markets in Samarinda.
  • Pulau Kumala:

    This island park offers recreational activities and a glimpse into the region's natural beauty.
If you are looking for other activities around Ibis Samarinda, check out the best deals on Traveloka: Recommended activities in Samarinda!

How to Get to Ibis Samarinda from the Airport

Getting to Ibis Samarinda from the airport is convenient, with several transportation options available. The airport transfer service of Ibis Samarinda can be arranged for a seamless arrival. Here are the primary ways to get to Ibis Samarinda:
  • Hotel Private Transfer:

    For the utmost convenience, you can pre-book a private car directly through the hotel. This service offers a comfortable and direct journey to your accommodation. Prices vary based on vehicle type and can be confirmed with the hotel.
  • Metered Taxis:

    Available at the airport's designated taxi stands, metered taxis offer a reliable way to reach Ibis Samarinda. The estimated fare is between PHP 500 to PHP 800, depending on traffic conditions.
  • Ride-hailing Services:

    You can also use a ride-hailing service, which can be booked via a mobile app upon arrival. Fares are typically competitive with metered taxis.
  • Local Transport:

    For a more local experience, you can opt for local transport options, though this may involve transfers and can be less direct.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Ibis Samarinda

Choosing Ibis Samarinda for your next trip to Kalimantan Timur guarantees a stay filled with comfort, convenience, and excellent value. With a prime location, comprehensive facilities, and welcoming service, it's the perfect choice for both business and leisure travelers. Here are the top reasons to book your stay:
  • Prime Location:

    Easily access key attractions, business districts, and local amenities.
  • Comfortable Accommodations:

    Enjoy well-appointed rooms designed for a restful stay.
  • Excellent Facilities:

    Benefit from amenities like Wi-Fi, a fitness center, and on-site dining.
  • Friendly Service:

    Our dedicated staff are committed to making your stay exceptional.
  • Great Value:

    Experience quality accommodation at competitive prices.
Room availability at Ibis Samarinda is often in high demand, so it's advisable to book in advance. Booking Ibis Samarinda through Traveloka ensures you get the best rates and a smooth reservation process. Book budget hotels in Kalimantan Timur and discover the ease of planning your trip. Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Ibis Samarinda

Others Ibis Samarinda
Others

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

Accommodation Policy & General Information in Ibis Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Ibis Samarinda
13
Another facilities in Ibis Samarinda
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Ibis Samarinda

What are available facilities at Ibis Samarinda?
There are top facilites at Ibis Samarinda such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ibis Samarinda?
The standard check-in time at Ibis Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Ibis Samarinda?
Ibis Samarinda is a 3.0-star hotel.
How many floors does Ibis Samarinda have?
Ibis Samarinda has 13 floors.
Does Ibis Samarinda provide parking?
Yes, Ibis Samarinda provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Ibis Samarinda

Overall Ratings & Reviews Ibis Samarinda

Traveloka (5,333)
Other sources (7)
8.6
Very Good
From 5,333 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Ibis Samarinda
All
Ambiance (155)
Staff Friendliness (153)
Bedroom (146)
Distance to City Center (145)
Hotel Area (136)
Bathroom (133)
Accessibility (122)
Variety (114)
Surroundings (109)
Family Friendly (109)
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Traveler Reviews Ibis Samarinda

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20
40
Customer reviews
Hanawaty
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and the hotel rooms are clean and comfortable.
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Hanawaty
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10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and the hotel rooms are clean and comfortable.
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Hanawaty
icon-Staycation
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10.0
/10
Reviewed 4 day(s) ago
The staff is very friendly and the hotel rooms are clean and comfortable.
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Hanawaty
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10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and I like that the hotel room is clean and comfortable.
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t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The pool is aesthetic, the service is friendly, they can take our photos, the food is delicious.
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E***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Everything is good, staff is friendly, free refill of drinking water.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It's nice, close to everywhere, comfortable and clean.
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Dina D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Felly's staff were very friendly during check-in and check-out, the process was also fast and without a deposit.
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1 people find it helpful
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's very convenient because it's in the middle of town. It offers a pleasant atmosphere, live music, and is poised for even greater success in the future.
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s***t
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Quite comfortable with the hotel atmosphere which is in the center of the crowd.
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Indra W.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service is very satisfying and the room is clean.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Have stayed several times at the hotel with family and friends.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we extend our deepest respect and gratitude for your review and your trust in ibis Samarinda. We are delighted that you have chosen to stay with us multiple times, often with family and friends. Your trust and loyalty are invaluable encouragement to our entire team. We will continue to strive to improve the quality of our service, comfort, and cleanliness to ensure that every visit is a memorable experience. We look forward to welcoming you, your family, and friends back to ibis Samarinda again in the future. Sincerely, Seto Marzono, General Manager
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m***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel in the city center, comfortable and clean.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we respectfully thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. We appreciate your appreciation for the hotel's central location, which made your travels convenient, and for the cleanliness and comfort meeting your expectations. Your compliments are an encouragement to our entire team to continue providing the best service and experience to all our guests. We hope to welcome you back to ibis Samarinda Hotel for your next stay. Sincerely, Seto Marzono, General Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, clean and comfortable.
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Accommodation's Reply
20 Jun 2026
Dear Gentlemen/Ladies, From ibis Samarinda Hotel, we respectfully thank you for your positive review. We are delighted to hear that you felt comfortable during your stay and were impressed by the friendliness of our staff. The cleanliness and comfort of the hotel are our top priorities, therefore we greatly appreciate your compliments. Your positive review encourages our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to ibis Samarinda Hotel again in the future. Sincerely, Seto Marzono, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly, the food was varied, the rooms were clean, there were plenty of culinary options nearby, and check-in was quick. Thanks.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the friendliness of our staff, the variety of food, the cleanliness of your rooms, and the quick and easy check-in process. We are also pleased that our hotel's location, surrounded by a wide variety of restaurants, made your visit to Samarinda very convenient. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to ibis Samarinda Hotel on your next visit. Sincerely, Seto Marzono, General Manager
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N***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The AC wasn't cooling enough, so I called reception and it was quickly fixed. Overall, it was very comfortable, the staff was friendly, and the room and toilet were clean. 👍🏻
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we respectfully thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the air conditioning in your room. However, we are pleased to hear that our team was able to respond and resolve the issue promptly. We are glad to know that you felt comfortable during your stay and were satisfied with the friendliness of our staff, as well as the cleanliness of your room and bathroom. Such positive feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back to ibis Samarinda Hotel in the future. Sincerely, Seto Marzono, General Manager
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C***K
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great, 👍
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we respectfully thank you for your short but positive review. We are delighted to hear that you enjoyed your stay with us. Your compliments are an encouragement to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to ibis Samarinda Hotel for your next stay. Sincerely, Seto Marzono, General Manager
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J***i
icon-origin-TRAVELOKA
8.9
/10
Reviewed 6 week(s) ago
Overall is good, but you need to fix the bathroom. It smells stinky, I think the drain and the air conditioner feels hot.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Warm greetings from ibis Samarinda. Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay overall, especially our friendly staff, the wide variety of food options, and our comfortable and spacious lobby. However, we sincerely apologize for the inconvenience you experienced regarding the unpleasant smell in the bathroom and the air conditioning that did not perform optimally. Please rest assured that your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and improvement.We truly appreciate your valuable comments, as they help us enhance the quality of our facilities and services. We look forward to welcoming you back to ibis Samarinda and providing you with an even better stay experience in the future. Warm regards, Seto Marsono. General Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the food is very varied, and the lobby is very comfortable and spacious. It's worth it for a 3-star hotel.
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Accommodation's Reply
07 Jun 2026
Dear Gentlemen/Ladies, From the ibis Samarinda Hotel, we would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the friendly staff, diverse food options, and the comfortable and spacious lobby. Your compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back to the ibis Samarinda Hotel again in the future. Sincerely, Seto Marzono, General Manager
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Saenab
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is great, the staff are all very friendly, the rooms are nice, comfortable, and fully equipped, just like any other hotel. The view is also amazing. It's the best, really 🥰
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Accommodation's Reply
14 May 2026
Dear Mr. Aishah, From the ibis Samarinda Hotel, we would like to express our deepest gratitude for your kind and positive review. We are delighted to hear that you enjoyed your stay, from the friendly staff and comfortable, well-equipped rooms to the beautiful views from the hotel. Your compliments are a great inspiration to our entire team, motivating us to strive to provide the best possible experience for all our guests. We hope to welcome you back to the ibis Samarinda Hotel for another memorable stay. Sincerely, Seto Marzono, General Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ibis Samarinda

Traveloka (5,333)
Other sources (7)
8.6
Very Good
From 5,333 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Ibis Samarinda
All
Ambiance (155)
Staff Friendliness (153)
Bedroom (146)
Distance to City Center (145)
Hotel Area (136)
Bathroom (133)
Accessibility (122)
Variety (114)
Surroundings (109)
Family Friendly (109)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ibis Samarinda

Number of reviews per page
20
40
Customer reviews
Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and the hotel rooms are clean and comfortable.
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Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and the hotel rooms are clean and comfortable.
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Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff is very friendly and the hotel rooms are clean and comfortable.
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Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and I like that the hotel room is clean and comfortable.
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t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The pool is aesthetic, the service is friendly, they can take our photos, the food is delicious.
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E***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Everything is good, staff is friendly, free refill of drinking water.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It's nice, close to everywhere, comfortable and clean.
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Dina D.
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10.0
/10
Reviewed 1 week(s) ago
Felly's staff were very friendly during check-in and check-out, the process was also fast and without a deposit.
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1 people find it helpful
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's very convenient because it's in the middle of town. It offers a pleasant atmosphere, live music, and is poised for even greater success in the future.
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s***t
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Quite comfortable with the hotel atmosphere which is in the center of the crowd.
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Indra W.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service is very satisfying and the room is clean.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Have stayed several times at the hotel with family and friends.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we extend our deepest respect and gratitude for your review and your trust in ibis Samarinda. We are delighted that you have chosen to stay with us multiple times, often with family and friends. Your trust and loyalty are invaluable encouragement to our entire team. We will continue to strive to improve the quality of our service, comfort, and cleanliness to ensure that every visit is a memorable experience. We look forward to welcoming you, your family, and friends back to ibis Samarinda again in the future. Sincerely, Seto Marzono, General Manager
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m***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel in the city center, comfortable and clean.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we respectfully thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. We appreciate your appreciation for the hotel's central location, which made your travels convenient, and for the cleanliness and comfort meeting your expectations. Your compliments are an encouragement to our entire team to continue providing the best service and experience to all our guests. We hope to welcome you back to ibis Samarinda Hotel for your next stay. Sincerely, Seto Marzono, General Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, clean and comfortable.
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Accommodation's Reply
20 Jun 2026
Dear Gentlemen/Ladies, From ibis Samarinda Hotel, we respectfully thank you for your positive review. We are delighted to hear that you felt comfortable during your stay and were impressed by the friendliness of our staff. The cleanliness and comfort of the hotel are our top priorities, therefore we greatly appreciate your compliments. Your positive review encourages our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to ibis Samarinda Hotel again in the future. Sincerely, Seto Marzono, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly, the food was varied, the rooms were clean, there were plenty of culinary options nearby, and check-in was quick. Thanks.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the friendliness of our staff, the variety of food, the cleanliness of your rooms, and the quick and easy check-in process. We are also pleased that our hotel's location, surrounded by a wide variety of restaurants, made your visit to Samarinda very convenient. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to ibis Samarinda Hotel on your next visit. Sincerely, Seto Marzono, General Manager
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N***A
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9.7
/10
Reviewed 4 week(s) ago
The AC wasn't cooling enough, so I called reception and it was quickly fixed. Overall, it was very comfortable, the staff was friendly, and the room and toilet were clean. 👍🏻
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we respectfully thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the air conditioning in your room. However, we are pleased to hear that our team was able to respond and resolve the issue promptly. We are glad to know that you felt comfortable during your stay and were satisfied with the friendliness of our staff, as well as the cleanliness of your room and bathroom. Such positive feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back to ibis Samarinda Hotel in the future. Sincerely, Seto Marzono, General Manager
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C***K
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great, 👍
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, From ibis Samarinda Hotel, we respectfully thank you for your short but positive review. We are delighted to hear that you enjoyed your stay with us. Your compliments are an encouragement to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to ibis Samarinda Hotel for your next stay. Sincerely, Seto Marzono, General Manager
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J***i
icon-origin-TRAVELOKA
8.9
/10
Reviewed 6 week(s) ago
Overall is good, but you need to fix the bathroom. It smells stinky, I think the drain and the air conditioner feels hot.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Warm greetings from ibis Samarinda. Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay overall, especially our friendly staff, the wide variety of food options, and our comfortable and spacious lobby. However, we sincerely apologize for the inconvenience you experienced regarding the unpleasant smell in the bathroom and the air conditioning that did not perform optimally. Please rest assured that your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and improvement.We truly appreciate your valuable comments, as they help us enhance the quality of our facilities and services. We look forward to welcoming you back to ibis Samarinda and providing you with an even better stay experience in the future. Warm regards, Seto Marsono. General Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the food is very varied, and the lobby is very comfortable and spacious. It's worth it for a 3-star hotel.
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Accommodation's Reply
07 Jun 2026
Dear Gentlemen/Ladies, From the ibis Samarinda Hotel, we would like to express our deepest gratitude for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the friendly staff, diverse food options, and the comfortable and spacious lobby. Your compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back to the ibis Samarinda Hotel again in the future. Sincerely, Seto Marzono, General Manager
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Saenab
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is great, the staff are all very friendly, the rooms are nice, comfortable, and fully equipped, just like any other hotel. The view is also amazing. It's the best, really 🥰
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Accommodation's Reply
14 May 2026
Dear Mr. Aishah, From the ibis Samarinda Hotel, we would like to express our deepest gratitude for your kind and positive review. We are delighted to hear that you enjoyed your stay, from the friendly staff and comfortable, well-equipped rooms to the beautiful views from the hotel. Your compliments are a great inspiration to our entire team, motivating us to strive to provide the best possible experience for all our guests. We hope to welcome you back to the ibis Samarinda Hotel for another memorable stay. Sincerely, Seto Marzono, General Manager
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