Room was very clean, bathroom fully functioning and new, comfortable bed and pillows, spacious room. Kitchen part also in good condition and functional. Some parts look tired and need replacing, for which the images of the rooms are not totally faithful - however, it will not affect your stay. It was quiet at night and it is very centrally and well located in terms of walking distances to main sites and access to public transport.

Nothing similar to the pictures.

Great location & staff was amazing

The hotel its in the perfect area. The rooms are too smalls and have low details attentions but the area in Gran Via is the best.

Location is very good; amenities were appropriate for apartment type accommodation (hot plate; dishes ...). Very modest quality of furnishings overall. Hallway floor boards have gaps; very worn down. TV has 32 channels listed, 4 actually get a signal; all are totally pixelated. Repair person was called and never showed up. Great for travelers with low expectations.

very clean and beautiful view to city, great for first time visitor’s to Madrid

Small but all you need

El staff fue muy amable y serviciales! Me encanto el location, cerca de todo, la ducha de la habitacion increible! Regreso pronto

Very Disappointing Stay The room was in very poor condition. The bathroom had mold on the walls, and the floor was cracking everywhere. There was also a strong, unpleasant odor in the room throughout my stay. The internet connection was very bad and unreliable, which made it difficult to get any work done. I made complaints almost every day, but unfortunately, nothing was ever fixed. The only positive aspect of this hotel is the staff — the front desk personnel were very friendly and polite. Overall, I would not stay here again and would not recommend it.

Great start and great staff, especially Tony and Princess.

Stay was great. Place is close to everything. Room walls are a little thin.

Bad

Room was clean and service is attentive.

Smartr Madrid Gran Vía 47 is a solid retreat for active dynamic tourists and visitors seeking a central, short stay in Madrid. Its location is good, offering direct access to major sights and transit. Pros: • The central location is truly excellent for exploring the city. • The breakfast provided was high-quality and very satisfying with a nice view of the city. • Reception staff were friendly, helpful, and comfortably multilingual. Cons: • My specific room was very small and felt quite cramped. • Outside street noise occasionally filtered into the living space. • The bed could be better Overall, it is a convenient "home base" if you plan to spend most of your time out exploring the city.

Staff members were extremely helpful and supportive. The location is excellent, you can find a variety of stores and local restaurants. The room was ok but the shower was very very tiny. Great time in Madrid.

The room is clean but the bathroom is tiny and water pressure is too strong, not easy for showering

Great location, very centric, all the shoppings and restaurants, tourist sites near by. The downside is that the walls are not soundproof so you can hear all the conversations in the hallway, room next door and all the staff cleaning. Noisy! The room itself was convenient because it included some appliances in the kitchen, bathroom too small for the price. But clean!

No coincididieron las fotos del hotel con el cuarto real que me dieron. Horrible

Room smelled extremely strong like cigarretts, even when it stated it was non smoking. Room was dirty, furniture is old and worn. Room was not ready until 1 1/2 hours later than the stated check in time. Front desk is not very useful, property is not safe, any one can walk in and go up to the rooms since no key is needed for the elevator. Roof top image does not correspond to this hotel, it does not have a roof top, it corresponds to another one of their location a little bit further down. I booked for the price and availability, considering I had stayed in their other location in grand via 14 and had an amazing experience, this is deffinetly no where near similar. I did not stay at the room as it was unlivable, ended up using just as storage and staying the nights of my trip in friends room at another hotel. There were people complaigning at the front desk everytime I went by. Bath tub was dirty. I WILL NOT BOOK EVER AGAIN AND I DONT RECOMMEND THIS PLACE.

Terrible place, room and amenities for the price.