Smartr Madrid Gran Vía 47

Service Apartment
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7.2
/10
Pleasant
660 reviews

What Guests Say About Their Stay

Ashawncia

10.0
/ 10
very clean and beautiful view to city, great for first time visitor’s to Madrid

Mayra

10.0
/ 10
El staff fue muy amable y serviciales! Me encanto el location, cerca de todo, la ducha de la habitacion increible! Regreso pronto
See translation

Howard

10.0
/ 10
Stay was great. Place is close to everything. Room walls are a little thin.
In the Area
See Map
Calle Gran Vía 47, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Smartr Madrid Gran Vía 47 is a accommodation is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Smartr Madrid Gran Vía 47

Calle Gran Vía 47, Madrid, Community of Madrid, Spain, 28013
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Discover More About Smartr Madrid Gran Vía 47

General
Near Puerta del Sol

Location
A stay at Smartr Madrid Gran Vía 47 places you in the heart of Madrid, steps from Gran Via and Plaza de España. This aparthotel is 0.4 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Plaza Mayor.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.1 km / 0.1 mi
Teatro La Strada Gran Via - 0.1 km / 0.1 mi
Plaza de España - 0.1 km / 0.1 mi
Lope de Vega Theatre - 0.1 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
Plaza de Callao - 0.2 km / 0.1 mi
Plaza de Oriente - 0.5 km / 0.3 mi
Royal Theatre - 0.5 km / 0.3 mi
Calle de la Princesa - 0.6 km / 0.3 mi
El Oso y el Madrono - 0.6 km / 0.3 mi
Casino Gran Via - 0.6 km / 0.4 mi
Puerta del Sol - 0.7 km / 0.4 mi
Calle de Alcalá - 0.7 km / 0.4 mi
Parque del Oeste - 0.7 km / 0.4 mi
San Miguel Market - 0.8 km / 0.5 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.2 km / 10.1 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Dining
Buffet breakfasts are served on weekdays from 8:30 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 67 individually decorated guestrooms, featuring kitchenettes with stovetops and microwaves. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided weekly.

All facilities in Smartr Madrid Gran Vía 47

Common Space Smartr Madrid Gran Vía 47
Common Space
Others Smartr Madrid Gran Vía 47
Others
Restaurant Smartr Madrid Gran Vía 47
Restaurant

Hotel Services

  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Transportation

  • Garage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Smartr Madrid Gran Vía 47

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Housekeeping is included for stays of 6 nights or more.
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools. This property's breakfast is served at a nearby partner property, located 200 meters away.

Pets

Pets Allowed With Maximum Weight
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smartr Madrid Gran Vía 47
67
Number of floors in Smartr Madrid Gran Vía 47
9
Another facilities in Smartr Madrid Gran Vía 47
Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Smartr Madrid Gran Vía 47

What are available facilities at Smartr Madrid Gran Vía 47?
There are top facilites at Smartr Madrid Gran Vía 47 such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Smartr Madrid Gran Vía 47?
The standard check-in time at Smartr Madrid Gran Vía 47 is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Smartr Madrid Gran Vía 47 provide breakfast?
Yes, Smartr Madrid Gran Vía 47 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smartr Madrid Gran Vía 47?
Smartr Madrid Gran Vía 47 is a 3.5-star hotel.
How many floors does Smartr Madrid Gran Vía 47 have?
Smartr Madrid Gran Vía 47 has 9 floors.
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More Reviews from Other Guests in Smartr Madrid Gran Vía 47

7.2
Pleasant
From 660 reviews
Cleanliness

7.6

Room Comfort

7.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Smartr Madrid Gran Vía 47

Number of reviews per page
20
40
Top reviews
Annette
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was awful. I wasn’t able to sleep well. It was like a college/twin bed 6 inches thick and hard like concrete. I requested a comforter the second night and it was still uncomfortable.
Johnny
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air conditioner poor. Bathroom without safety bars. Same for stairs in and out lobby. No hooks in rooms
Jorge
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No se la recomiendo a nadie numero uno no tenia aire acondicionado , a las 3 de la mañana alguien entro al cuarto y el cuarto de alado supuestamente no estaba reservado y habia una persona entoxica durmiendo llamamos a la policia y no hicieron nada y a esa hora nos fuimos en verdad no es como lo anuncian pienso que perdi el dinero
Read More
Kun
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is the worst hotel I’ve ever stayed at. I stayed for three nights and they never cleaned the room. I have asked but they refused! Also When I went to the front desk to ask for toilet paper, they were very rude and made me stand there waiting for 10 minutes. The room itself was dirty and messy. I asked a housekeeper for a bath towel, but she refused to give me one and was also very rude. I’m never coming back here again!
Read More
John
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom had no where to hang towels and no space to put out toiletries. The screaming from dozens of people outside the night club opposite (we were overlooking it in the side street) went on from 11pm on Saturday evening until 5.30a.m. Sunday. The outside shutters were broken. No bins emptied in 6 days. Reception told us to put it out on the Grand Via! Re the 'kitchen' no tea towels or cloths provided. Air conditioning faulty. Some power points didn't work. TV had reception on and off. The room was shabby and had the feel of a hostel. The only good thing was plentiful hot water.
Read More
Gustavo
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Standard room.. you just pay for the location. Nothing special.. In the centre of gran via
Satwant Singh
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I checked in online before arriving, so getting the key was quick and straightforward. Unfortunately, that was about the only positive part of the stay. As soon as we arrived, we noticed a strong sewage smell, which was horrible. The smell was present not only near the room, but also in the hotel lobby and corridors. These areas also felt dark, dingy, and generally unwelcoming. The lifts were also very poor. There were two lifts, but one was extremely small, barely big enough for a suitcase and two people to squeeze into. The second lift was an awkward triangle shape and also barely fit two people comfortably. The room itself was just okay at best. The first thing we noticed was the flooring, which was cheap laminate and was delaminating in several places. It looked as though water from the shower had damaged it over time. There was also a sewage smell coming from the toilet/shower area, likely made worse by the lack of proper ventilation. The furniture also felt very basic and cheap, and mainly IKEA furniture rather than what I would expect from a proper hotel. No bedside tables. It had a basic working hob, sink microwave, kettle, kitchenette-style, which is what I needed with basic utensils, which is what we needed for our trip. Overall, the hotel felt poorly maintained, unpleasant, and not worth the money. I personally would not stay here again. But it is liveable.
Read More
Carlos V
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room
Krista
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Was very basic room. No amenities. It would have been nice to have soap for the little kitchen area. The AC did not work and there was no fan so it was very hot!
Sabrina
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Depending on the time of year its only heat OR air conditioning! Took 3 days to get to AC switched over since it was almost 80 degrees out. The walls are paper thin so you can hear EVERYTHING in the room next to or above you! They dont clean your room unless you schedule it and we stayed 14 days and were allowed 2 cleanings. You have to take your own trash out to the street at night. The only things we loved here was the centralized location and the young lady named Neyeska at the front desk. She was extremely helpful and always smiling.
Read More
Jose
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La habitación está falta de mantenimiento, las losas del piso en madera rotas, la ducha del baño no está bien ajustada y bota agua hacia afuera por la ducha y las paredes de la bañera no estaban limpias, el inodoro no baja bien ni el lavamanos, las toallas no secan y no tienen toallas de bañarse, ni shampoo, papel de baño solamente 1 rollo pequeño y no muy buena calidad, hay que cerrar la puerta para poder utilizar inodoro. La cocina no tiene líquido de fregar y los topes están desgastados. La cama es de plataforma pegada al piso, solamente tienes 2 almohadas. Para subir a la entrada del cuarto hay 4 escalones en mal estado al igual que la cerradura de la puerta que puede cortar la mano si no tienes cuidado. La recepción no tiene facilidades de baño al igual que hay que subir escalones con las maletas. No tiene estacionamiento en las facilidades como describe en la descripción. Usan un garaje a 8 minutos de distancia y cuesta 39Euros la noche. Por LO ÚNICO que le estamos dando 2 estrellas es por la localización. El precio es un robo pero por la descripción de amenidades la gente cae de tonta. Hay mejores lugares en los alrededores por mejor precio incluyendo estacionamiento. No lo recomiendo
Read More
Ameneh
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is perfect but washroom was hard to have access , not equipped and kichten also not equipped. In general very basic
WAEL
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location.
Nina
icon-with Children
with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was great, right on grand via street. The room was tiny, and even though the listing said there was air conditioning they were between seasons so it wasn’t turned on yet in the building, and the room was extremely hot and uncomfortable.
Richard
icon-
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was great although it was at a different location 100 yards away - this was not made clear in listing but i was ok with it
Josue
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is a scam, the room does not look like in the pictures that are posted online
Victor
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bedrooms are very small and noise from other rooms is quite poor. Bed is small cleanliness is ok. The terrace that's they claim to have in the hotel is not in the same premises, but in another building, the information on this matter is misleading. Steeply prized and poor value for money.
wieslawa
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was very nice but not at the location
William
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was very clean, bathroom fully functioning and new, comfortable bed and pillows, spacious room. Kitchen part also in good condition and functional. Some parts look tired and need replacing, for which the images of the rooms are not totally faithful - however, it will not affect your stay. It was quiet at night and it is very centrally and well located in terms of walking distances to main sites and access to public transport.
Read More
Karissa
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothing similar to the pictures.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Smartr Madrid Gran Vía 47

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 660 reviews
Cleanliness

7.6

Room Comfort

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Smartr Madrid Gran Vía 47

Number of reviews per page
20
40
Top reviews
Annette
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was awful. I wasn’t able to sleep well. It was like a college/twin bed 6 inches thick and hard like concrete. I requested a comforter the second night and it was still uncomfortable.
Johnny
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air conditioner poor. Bathroom without safety bars. Same for stairs in and out lobby. No hooks in rooms
Jorge
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No se la recomiendo a nadie numero uno no tenia aire acondicionado , a las 3 de la mañana alguien entro al cuarto y el cuarto de alado supuestamente no estaba reservado y habia una persona entoxica durmiendo llamamos a la policia y no hicieron nada y a esa hora nos fuimos en verdad no es como lo anuncian pienso que perdi el dinero
Read More
Kun
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is the worst hotel I’ve ever stayed at. I stayed for three nights and they never cleaned the room. I have asked but they refused! Also When I went to the front desk to ask for toilet paper, they were very rude and made me stand there waiting for 10 minutes. The room itself was dirty and messy. I asked a housekeeper for a bath towel, but she refused to give me one and was also very rude. I’m never coming back here again!
Read More
John
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom had no where to hang towels and no space to put out toiletries. The screaming from dozens of people outside the night club opposite (we were overlooking it in the side street) went on from 11pm on Saturday evening until 5.30a.m. Sunday. The outside shutters were broken. No bins emptied in 6 days. Reception told us to put it out on the Grand Via! Re the 'kitchen' no tea towels or cloths provided. Air conditioning faulty. Some power points didn't work. TV had reception on and off. The room was shabby and had the feel of a hostel. The only good thing was plentiful hot water.
Read More
Gustavo
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Standard room.. you just pay for the location. Nothing special.. In the centre of gran via
Satwant Singh
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I checked in online before arriving, so getting the key was quick and straightforward. Unfortunately, that was about the only positive part of the stay. As soon as we arrived, we noticed a strong sewage smell, which was horrible. The smell was present not only near the room, but also in the hotel lobby and corridors. These areas also felt dark, dingy, and generally unwelcoming. The lifts were also very poor. There were two lifts, but one was extremely small, barely big enough for a suitcase and two people to squeeze into. The second lift was an awkward triangle shape and also barely fit two people comfortably. The room itself was just okay at best. The first thing we noticed was the flooring, which was cheap laminate and was delaminating in several places. It looked as though water from the shower had damaged it over time. There was also a sewage smell coming from the toilet/shower area, likely made worse by the lack of proper ventilation. The furniture also felt very basic and cheap, and mainly IKEA furniture rather than what I would expect from a proper hotel. No bedside tables. It had a basic working hob, sink microwave, kettle, kitchenette-style, which is what I needed with basic utensils, which is what we needed for our trip. Overall, the hotel felt poorly maintained, unpleasant, and not worth the money. I personally would not stay here again. But it is liveable.
Read More
Carlos V
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room
Krista
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Was very basic room. No amenities. It would have been nice to have soap for the little kitchen area. The AC did not work and there was no fan so it was very hot!
Sabrina
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Depending on the time of year its only heat OR air conditioning! Took 3 days to get to AC switched over since it was almost 80 degrees out. The walls are paper thin so you can hear EVERYTHING in the room next to or above you! They dont clean your room unless you schedule it and we stayed 14 days and were allowed 2 cleanings. You have to take your own trash out to the street at night. The only things we loved here was the centralized location and the young lady named Neyeska at the front desk. She was extremely helpful and always smiling.
Read More
Jose
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La habitación está falta de mantenimiento, las losas del piso en madera rotas, la ducha del baño no está bien ajustada y bota agua hacia afuera por la ducha y las paredes de la bañera no estaban limpias, el inodoro no baja bien ni el lavamanos, las toallas no secan y no tienen toallas de bañarse, ni shampoo, papel de baño solamente 1 rollo pequeño y no muy buena calidad, hay que cerrar la puerta para poder utilizar inodoro. La cocina no tiene líquido de fregar y los topes están desgastados. La cama es de plataforma pegada al piso, solamente tienes 2 almohadas. Para subir a la entrada del cuarto hay 4 escalones en mal estado al igual que la cerradura de la puerta que puede cortar la mano si no tienes cuidado. La recepción no tiene facilidades de baño al igual que hay que subir escalones con las maletas. No tiene estacionamiento en las facilidades como describe en la descripción. Usan un garaje a 8 minutos de distancia y cuesta 39Euros la noche. Por LO ÚNICO que le estamos dando 2 estrellas es por la localización. El precio es un robo pero por la descripción de amenidades la gente cae de tonta. Hay mejores lugares en los alrededores por mejor precio incluyendo estacionamiento. No lo recomiendo
Read More
Ameneh
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is perfect but washroom was hard to have access , not equipped and kichten also not equipped. In general very basic
WAEL
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location.
Nina
icon-with Children
with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was great, right on grand via street. The room was tiny, and even though the listing said there was air conditioning they were between seasons so it wasn’t turned on yet in the building, and the room was extremely hot and uncomfortable.
Richard
icon-
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was great although it was at a different location 100 yards away - this was not made clear in listing but i was ok with it
Josue
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is a scam, the room does not look like in the pictures that are posted online
Victor
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bedrooms are very small and noise from other rooms is quite poor. Bed is small cleanliness is ok. The terrace that's they claim to have in the hotel is not in the same premises, but in another building, the information on this matter is misleading. Steeply prized and poor value for money.
wieslawa
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was very nice but not at the location
William
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was very clean, bathroom fully functioning and new, comfortable bed and pillows, spacious room. Kitchen part also in good condition and functional. Some parts look tired and need replacing, for which the images of the rooms are not totally faithful - however, it will not affect your stay. It was quiet at night and it is very centrally and well located in terms of walking distances to main sites and access to public transport.
Read More
Karissa
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothing similar to the pictures.
Number of reviews per page
20
40