Smartr马德里Gran Vía 47

El personal de recepción OK, pero el cuarto era un desastre: piso flotante descascarado, lavatorio rajado, la cama contra una pared (sino no se puede abrir el placarcito) y lo peor: un serio problema eléctrico en la pared prinicipal, no funcionaba la heladera, el extractor, el tomacorriente. Hasta las 22 horas el "técnico" no había aparecido y con un fuerte reclamo nos dieron un upgrade.

Los servicios, en una estadía de 10 días no se supone yo me quede sin papel sanitario y tenga que estar solicitando toallas limpias. Se supone las cambiaran cada dos días. Me apagaron el aire

The images shown are from the buffet not from the actual room. These images are misleading and do not entail the truth of this hotel. If you like to experience a night in an overpriced student dorm I would advice to book your hotel night here. The room was noisy, only boiling hot water from the shower and all furnitures contained damages.

A localização é muito boa , bem central ,porem o quarto é bem pequeno e o banheiro tambem . Deve ter outras configurações de quarto maiores , mas o que eu fiquei é bem pequeno . Nao tem serviço de limpeza também durante a estadia . No geral foi bom

It was awful.

O quarto estava bem limpo, a cozinha com os utensílios necessários e funcionando, ar-condicionado com controle individual de temperatura, o hotel tem uma localização excelente, a equipe de funcionários foi bem atenciosa. Gostamos bastante.

The apartment was plagued by black mold, and the floor and overall condition were deplorable. The size of the shower or toilet did not conform to any standard non-American or European code. To add insult to injury, the constant disturbance of the rest was a significant issue throughout the night and day. The sound of water running from the pipes in the room from other rooms, the constant smoking from attendants in the storage room, and the pervasive odor made the apartment unsuitable for anyone. It is a dilapidated and unsanitary place, and the price is not justified.

Perfect location, the building needs an update

The location of the property it’s great, the property itself it’s not worth it that amount of money, we spent 6 nights and they didn’t clean the room ones, we have to ask for clean towels, they don’t have closets. The bathroom doesn’t have cabinets. They don’t have restaurant neither. The client has to go 2 blocks away to have breakfast, etc, etc.

old

Sobre la gran via q puede ser comodo. Habitacion bastante poco limpia Muy ruidosa por q las paredes son poco aislantes. Tuve q soportar gritos y risas hasta las 3 am de una habitacion contigua. La recepcion da miedo y no parece de un hotel. Todo es bastante lamentable y decadente. No volveria

Front desk staff were lovely!! Property is older but clean and tidy. Kitchen was adequately eqipped however we could not find pods in the grocery store fit the Delta coffee maker. Excellent location walkable to all the touristy spots and located in the theatre district. We enjoyed out stay.

Bien situé, mais pas insonorisé. Chambre individuelle minuscule, carrelage cassé, parquet très abîmé, nécessité d’entretien. Accueil minimaliste A noter, le petit déjeuner se prend dans un établissement extérieur de l’hôtel appartenant au même groupe (tout est organisé avec un coupon).

The location is great. The room is much smaller than it appears with no night stands, a small table pushed in the inly tight spacw they could fit it. The condition is terrible the shower head is broken so you have to hold it to shower. The floor boards are all damaged and moving throughout the halls and worse in the room. The walls were dirty and the overall condition was damaged. The room was clean but so much disrepair it feels dirty.

Die küche war gut ausgestattet

The property is pretty rundown, in dire need of a refurbishment, but for being in such a central location it's alright for one night or two. You definitely need earplugs though, as that avenue is the main one in the city so it's noise 24/7 even if you're on the top floors. The reception people were lovely and the place was clean.

El área donde está

Tiendas cercanas

Petit appartement correct. La réception aurait besoin d’un peu de rénovation. Les règlements d’arriver sont appliquées strictement. (Impossible d’arriver avant 15:00). L’emplacement sur la Gran Via est pratique pour l’accès au métro et tout les commerces.

This was almost false advertising. The only good things that can be said about this place is that the room was clean, and it is located in a busy downtown area with lots in walking distance. But the hotel itself is basically a "dive"-- windowless, dingy, elevators that stop a foot above the floor, no cleaning of the room each day, and the vaunted city view breakfast is two city blocks away in a totally different building.