Overall Ratings & Reviews DENZ Premiere Mahakam

The location is very strategic, close to shopping and dining areas. The staff is quite friendly, and check-in was quick. A 50,000 IDR key deposit is required upon check-in. For a room at this rate, it's already very good. The only downside is that the towels smell a bit musty, or perhaps the laundry perfume isn't very fragrant. Overall, the hot water is fine, and it works well.

The hotel staff and security guards are friendly in serving guests, making it a pleasant stay at Denz Premier.

Friendly staff, comfortable place, strategic location

Nice place, clean room, helpful staff, and near the mall. Recommended!!

Strategic location, lots of culinary

Blok M is close, MRT is close, snacks are very close

So tired. So tired. The hotel manager's service is terrible. Don't make it a habit to hide when you have a guest complaint.

Terrible service. I was moved to a superior city view room based on the recommendation of the receptionist (a woman wearing a hijab). Confirmation of the move was made at 10:00. Checked with the receptionist at 10:00. The superior city view room, room 103, had already checked out, and the room hadn't been cleaned yet. Okay. Promised to clean it soon and then move my belongings to the new room. Okay. I left the hotel at 11:00 for business and again reminded the receptionist to clean room 103 immediately so I could go home and rest, and the room was ready. Turns out I returned to the hotel at 3:30 PM, and room 103 was still messy and dirty, not ready or cleaned. And apparently, I wasn't the only one complaining. There were also guests complaining because the room hadn't been cleaned yet. I tried to ask the hotel manager for confirmation, but the manager refused to meet with me and only asked the staff to handle guest complaints. Please, the hotel owner, please evaluate the manager's performance. This person has no responsibility for his work and is not responsible for the guests who stay there. The hotel is already good, but the actions of a few individuals will damage the hotel's image. which is already good...tks

the location is quite strategic, but if you want to try the viral culinary in Blok M, the road is quite far even though you can cut into the mall. No need to be afraid of going hungry outside the hotel at night because there are many choices of gultik that can be enjoyed. Inside the hotel there is a painting exhibition that can be seen on each floor. The TV is already a smart TV and is not slow when used for watching, but if you are on a cellphone, you have to leave the room first if you want to get a good signal. Overall it's okay!

Ok for that price.

Good facilities and clean rooms, beds are also clean

Good facilities and clean room and clean bed

the lobby is a smoking area so it's smoky and smells of cigarettes, so it's not comfortable. the room can be heard making machine sounds like a dynamo, the soundproofing of the room is not good.

The hotel location is strategic, close to the mall. The room wifi is also fast. It's just that the room is not comfortable, the roof makes a bug bug bug sound, the sound of mice passing by makes it very noisy. The towels also smell, parking is also difficult because the parking slots are limited. The room environment is too close to the parking lot so it's not comfortable.

The location is really good, lots of food in front and not far from the mall and park, clean room, clean toilet, simple hanging wardrobe so the room is not cramped, more needed table, then wifi password should be informed directly, whether to use it or not, then if possible there is an Aqua dispenser on each floor, so it's not far either to go down just for coffee or hot water. The others are okay, I've stayed there twice.

Good, for this price the place is clean and comfortable.

cellular signal and wifi are very bad

- wifi ok, just ask the hotel WA, no phone unit - tv only local network, it's okay to rarely watch tv, bring a tablet - no windows at all, no problem, just can't see if it's light or dark 😁 - queen bed, really cool, can roll around 😁 - spacious bathroom, no mirror either, it's okay, suggestion maybe add a small mirror so when taking a shower can look in the mirror 😁 - shower at first smooth, then smaller, maybe overloaded, because it's crowded with people staying 💪 - AC when turned on immediately cold, cool awesome 💪 - strategic location, culinary everywhere 👍 - parking is good next will come back again... thx you

standard room, balcony facing the street, near the gultik

The room was stuffy, and the room's AC was also broken, and after I moved rooms, the condition was the same, the room was also stuffy, there was a smell of mold and the bathroom shower was broken, the soap did not use liquid soap, only 1 small round bar of soap was given and the hotel lobby was full of CIGARETTE SMOKE, it turned out that in the lobby, guests were free to smoke, so it was very disturbing to other guests who were checking in to their rooms. The hotel was really not worth it.