j
jonni
Business
8.5
/10
Reviewed 3 day(s) ago
I've stayed at this clean hotel several times. Easy access, comfortable, affordable, spacious rooms, and good food. The soundproofing in the room is less than the front door outside the 7th floor room. The hotel staff is friendly. Parking is not enough and the parking attendant/security guard is often not visible in the lobby outside and it takes quite a long time when I've waited to get out because another car is blocking my car. I've reported it to the receptionist. Conclusion: The hotel is great.
Read More
See original
Find this review helpful?
Accommodation's Reply
27 Aug 2026
Dear Johnny, On behalf of the management of Luminor Palembang Hotel, we would like to thank you for choosing to stay at Luminor Palembang Hotel. Regarding your review, Luminor Palembang Hotel apologizes for any inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminor Palembang Hotel, we also appreciate your positive review of our hotel. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminor Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
See original





