Luminor Hotel Palembang By WH

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9.0
/10
Exceptional
1,271 reviews

What Guests Say About Their Stay

Irpan M. M.

10.0
/ 10
Nice hotel, complete facilities, and excellent service from Mr. Marcel and his team, Mr. Danil. Thank you.
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irawan w.

10.0
/ 10
Nice hotel with good service by reception staff, nice rooms and friendly service by Oak Marcel.
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Agus N.

10.0
/ 10
The staff provided excellent service from Mr. Marcel and his team. This Luminor is truly impressive.
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Andri F.

10.0
/ 10
Mr. Marcel's staff are friendly, smiling, and kind. I enjoyed staying here, with excellent service.
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N***o

10.0
/ 10
A regular hotel that always provides maximum service, with spacious, comfortable rooms and helpful staff.
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In the Area
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128

Main Facilities

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AC
Restaurant
Parking
WiFi
note: hotel was previously named Hotel Mauve Luminor Hotel Palembang By WH is located in area / city Ilir Timur I.
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What's around Luminor Hotel Palembang By WH

Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
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Lobby Luminor Hotel Palembang By WH
Lobby 2 Luminor Hotel Palembang By WH

Discover More About Luminor Hotel Palembang By WH

Discover Comfort and Convenience at Luminor Hotel Palembang By WH

Welcome to Luminor Hotel Palembang By WH, your premier destination for an unforgettable stay in the vibrant city of Palembang, Sumatera Selatan. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that makes exploring the best of Palembang effortless. Whether you're visiting for business or leisure, Luminor Hotel Palembang By WH is designed to be your home away from home, providing a tranquil retreat after a day of adventure or work. Room rates at Luminor Hotel Palembang By WH start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Luminor Hotel Palembang By WH Location

Nestled in the heart of Palembang, Luminor Hotel Palembang By WH is conveniently situated at Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30128. This strategic location places you just a short distance from the bustling city center, making it easy to access key business districts, popular attractions, and vibrant local life. The hotel is approximately a 30-minute drive from Sultan Mahmud Badaruddin II International Airport (PLM), offering a smooth transition from your flight to your accommodation. The surrounding area offers a dynamic atmosphere, with easy access to local eateries and shopping areas, ensuring you're always at the pulse of the city.

Luminor Hotel Palembang By WH Facilities & Services

Facilities for guests at Luminor Hotel Palembang By WH are designed to enhance your stay and cater to every need. We offer a comprehensive range of amenities to ensure your comfort and convenience.
  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center: Stay active during your stay at our well-equipped fitness center. Open daily from 6:00 AM to 9:00 PM.
  • Restaurant: Enjoy delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:00 AM to 11:00 PM.
  • Bar: Relax with a drink at our stylish bar, the perfect spot to socialize or unwind. Open from 11:00 AM to 11:00 PM.
  • Meeting Rooms: For business travelers, we offer modern meeting facilities equipped with the latest technology. Please inquire for availability and rates.
  • Free Wi-Fi: Stay connected throughout the hotel with complimentary high-speed Wi-Fi access.
  • 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any requests.
  • Concierge Services: Get assistance with tour bookings, transportation, and local recommendations.
  • Room Service: Enjoy the convenience of in-room dining from 6:00 AM to 11:00 PM.
  • Parking: Complimentary parking is available for all guests.

Luminor Hotel Palembang By WH Room Types

Discover a variety of well-appointed accommodations designed to suit every traveler's needs. The room types of Luminor Hotel Palembang By WH offer comfort, style, and essential amenities for a restful stay.
  • Deluxe Room: These comfortable rooms offer a relaxing ambiance with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room: Slightly more spacious than the Deluxe, these rooms provide enhanced comfort and amenities, also with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Suite: For those seeking extra luxury, our Suites offer a separate living area and premium amenities, with city views. Available in non-smoking options. All suites feature a bathtub.
  • Family Room: Ideal for families traveling together, these rooms are designed to accommodate multiple guests comfortably, offering city views. Available in non-smoking options. Some rooms feature a bathtub.
We do not currently offer pet-friendly rooms.

Luminor Hotel Palembang By WH Dining & Restaurants

Savor a delightful culinary journey at Luminor Hotel Palembang By WH. Our dining venues offer a range of flavors to satisfy your palate.
  • The Coffee Shop: Our main restaurant offers a diverse menu of Indonesian and international dishes. Enjoy breakfast from 6:00 AM to 10:00 AM (estimated price per person: PHP 400), lunch from 12:00 PM to 2:00 PM (estimated price per person: PHP 500), and dinner from 6:00 PM to 10:00 PM (estimated price per person: PHP 600).
  • The Bar: Unwind with a selection of refreshing beverages, cocktails, and light snacks. Open from 11:00 AM to 11:00 PM. Prices vary.

Luminor Hotel Palembang By WH Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Palembang by exploring its many attractions, conveniently located near Luminor Hotel Palembang By WH.
  • Ampera Bridge: An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang): A historical and spiritual center of the city, showcasing beautiful Islamic architecture.
  • Palembang City Center: Explore the heart of the city for shopping, dining, and experiencing local life.
  • Kuto Besak Fortress: Discover the historical remnants of this ancient fortress, offering a glimpse into Palembang's past.
  • Puntikayu Park: A green oasis in the city, perfect for a relaxing stroll or family outing.
If you are looking for other activities around Luminor Hotel Palembang By WH, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Luminor Hotel Palembang By WH from the Airport

Navigating your way to Luminor Hotel Palembang By WH is straightforward, with several convenient options available from Sultan Mahmud Badaruddin II International Airport (PLM). The airport transfer service of Luminor Hotel Palembang By WH ensures a seamless arrival.
  • Hotel Private Transfer: For the utmost convenience, you can arrange a private airport transfer directly through the hotel. This service offers a comfortable and direct journey to your accommodation. Please contact the hotel in advance to book this service. Estimated cost: PHP 800 - PHP 1200.
  • Taxi: Metered taxis are readily available at the airport. The journey to Luminor Hotel Palembang By WH typically takes around 30 minutes, depending on traffic. Estimated cost: PHP 300 - PHP 500.
  • Ride-hailing Service: You can also opt for a ride-hailing service, which can be booked via their respective applications upon arrival at the airport. Estimated cost: PHP 250 - PHP 450.
For hassle-free travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Luminor Hotel Palembang By WH

Choosing Luminor Hotel Palembang By WH for your next trip to Palembang guarantees a comfortable, convenient, and memorable experience. We offer a perfect blend of excellent amenities, a prime location, and warm hospitality.
  • Prime Location: Easily access Palembang's key attractions, business districts, and vibrant city life.
  • Comfortable Accommodations: A range of well-appointed rooms and suites to suit your needs.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and on-site dining options.
  • Exceptional Service: Our friendly and professional staff are dedicated to making your stay enjoyable.
  • Value for Money: Competitive rates and special offers make Luminor Hotel Palembang By WH an excellent choice.
Room availability at Luminor Hotel Palembang By WH is often in high demand, so we recommend booking in advance. Booking Luminor Hotel Palembang By WH is easy and secure through Traveloka.

Explore more options for your travel needs:

All facilities in Luminor Hotel Palembang By WH

Bar, Cafe and Lounge Luminor Hotel Palembang By WH
Bar, Cafe and Lounge
Functional Hall Luminor Hotel Palembang By WH
Functional Hall
Common Space Luminor Hotel Palembang By WH
Common Space
Lobby Luminor Hotel Palembang By WH
Lobby
Exterior Luminor Hotel Palembang By WH
Exterior

Food and Drinks

  • Bar

Things to Do

  • Massage
  • Spa

Transportation

  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

General

  • AC
  • Family room
  • Heater
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Safety deposit box

In-room Facilities

  • Cable TV
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Luminor Hotel Palembang By WH

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00

General Information

Popular Facilities
AC, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Available rooms at Luminor Hotel Palembang By WH
72
Number of floors in Luminor Hotel Palembang By WH
7
Another facilities in Luminor Hotel Palembang By WH
Bar, Massage, Spa, Valet parking, LAN Internet

Frequently asked question in Luminor Hotel Palembang By WH

What are available facilities at Luminor Hotel Palembang By WH?
There are top facilites at Luminor Hotel Palembang By WH such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Palembang By WH?
The standard check-in time at Luminor Hotel Palembang By WH is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Luminor Hotel Palembang By WH?
Luminor Hotel Palembang By WH is a 4.0-star hotel.
How many floors does Luminor Hotel Palembang By WH have?
Luminor Hotel Palembang By WH has 7 floors.
How many rooms are available at Luminor Hotel Palembang By WH?
Luminor Hotel Palembang By WH has 72 rooms in total.
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More Reviews from Other Guests in Luminor Hotel Palembang By WH

9.0
Exceptional
From 1,271 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Luminor Hotel Palembang By WH
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Staff Friendliness (133)
Bedroom (129)
Distance to City Center (127)
Ambiance (122)
Bathroom (115)
Room Space (108)
Taste (103)
Variety (101)
Accessibility (100)
Hotel Area (100)
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Traveler Reviews Luminor Hotel Palembang By WH

Number of reviews per page
20
40
Customer reviews
T***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Check-in was late at night because it took a long time to arrive from Bakauheni Port. Thank God, we were accepted. We arrived at the hotel and got a twin-bed room. We automatically entered the room and checked all the rooms. There was a door next to the room, which I thought was the balcony door, so I tried to open it. Suddenly, there was an angry voice. It turned out to be the door to the next room. The receptionist didn't explain, so the neighbors naturally got angry.
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Accommodation's Reply
12 Oct 2026
Dear Mr./Ms. T*i, On behalf of the management of Luminer Palembang Hotel, we would like to thank you for choosing to stay at Luminer Palembang Hotel. Regarding your review, Luminer Palembang Hotel apologizes for the inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminer Palembang Hotel, we also appreciate your positive review. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminer Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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E***i
icon-Business
Business
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9.1
/10
Reviewed 2 week(s) ago
Nice and friendly staff, quick response to requests.
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Accommodation's Reply
04 Oct 2026
Dear Mr./Ms. E*i, Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Anwarth A.
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10.0
/10
Reviewed 3 week(s) ago
It's absolutely great. The service and facilities are all great.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Mr. Anwarth A., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Opung T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Evening check-in. Nice receptionist, Mr. Marcel.
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1 people find it helpful
Accommodation's Reply
24 Sep 2026
Dear Mr. Opung T., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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T***a
icon-Business
Business
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9.4
/10
Reviewed 4 week(s) ago
Highly recommend staying at this hotel, the hotel lobby area etc. is fragrant and clean.
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Accommodation's Reply
17 Sep 2026
Dear Mr./Mr. T*a, Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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muhammad h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel, nice male receptionist.
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Accommodation's Reply
21 Sep 2026
Dear Mr. Muhammad H., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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tm sahrial
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, good housekeeping and receptionist.
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Accommodation's Reply
17 Sep 2026
Dear Mr. Tm Sahrial, This is a message from Luminor Hotel Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Hotel Palembang and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang, managed by Waringin Hospitality, again. Sincerely, Rima Bachtiar, General Manager
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Muhammad F.
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10.0
/10
Reviewed 4 week(s) ago
The receptionist service is good
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Accommodation's Reply
17 Sep 2026
Dear Mr. Muhammad F., With our deepest respect, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Dody S.
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10.0
/10
Reviewed 5 week(s) ago
The room was as requested. The front desk staff was also friendly. Thank you.
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Accommodation's Reply
17 Sep 2026
Dear Mr. Dody S., This is a message from Luminor Palembang Hotel, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang Hotel and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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Irpan M. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice hotel, complete facilities, and excellent service from Mr. Marcel and his team, Mr. Danil. Thank you.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Mr. Irpan M. M., From Luminor Palembang Hotel, managed by Waringin Hospitality, we respectfully thank you for staying at Luminor Palembang and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again soon. Sincerely, Rima Bachtiar, General Manager
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N***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The receptionists were very nice. Mr. Marcel is also handsome.
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Accommodation's Reply
15 Sep 2026
Dear Mrs. Noh, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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irawan w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice hotel with good service by reception staff, nice rooms and friendly service by Oak Marcel.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Irawan W., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Agus N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff provided excellent service from Mr. Marcel and his team. This Luminor is truly impressive.
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Accommodation's Reply
17 Sep 2026
Dear Mr. Agus N., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Spacious and comfortable. Close to food.
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Accommodation's Reply
12 Sep 2026
Dear Mr./Ms. Ya*a, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Yoga J.
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8.5
/10
Reviewed 5 week(s) ago
Convenient location. Close to everything. Overall, it's great.
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Accommodation's Reply
12 Sep 2026
Dear Mr. Yoga J., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Solid and comfortable. Spacious room.
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Accommodation's Reply
12 Sep 2026
Dear Mr./Ms. Ya*a, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good price, good comfort, spacious room.
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Accommodation's Reply
12 Sep 2026
Dear Mr./Ms. Ya*a, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Sandi P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff were very friendly when serving check-in, thank you, Mr. Emon.
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Accommodation's Reply
12 Sep 2026
Dear Sandy P., Greetings from Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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jonni
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I've stayed at this clean hotel several times. Easy access, comfortable, affordable, spacious rooms, and good food. The soundproofing in the room is less than the front door outside the 7th floor room. The hotel staff is friendly. Parking is not enough and the parking attendant/security guard is often not visible in the lobby outside and it takes quite a long time when I've waited to get out because another car is blocking my car. I've reported it to the receptionist. Conclusion: The hotel is great.
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Accommodation's Reply
27 Aug 2026
Dear Johnny, On behalf of the management of Luminor Palembang Hotel, we would like to thank you for choosing to stay at Luminor Palembang Hotel. Regarding your review, Luminor Palembang Hotel apologizes for any inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminor Palembang Hotel, we also appreciate your positive review of our hotel. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminor Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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THE S. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Located in the center of the crowd, easy to get anywhere.
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Accommodation's Reply
31 Aug 2026
Dear Mr./Ms. S.H., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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