Luminor Hotel Palembang By WH

Hotels
Preferred Partner
9.0
/10
Exceptional
1,185 reviews

What Guests Say About Their Stay

Distance To City Center (193)
Staff Friendliness (186)
Bedroom (164)
Room Space (157)

Mira A.

10.0
/ 10
Great, got what I ordered. The room was comfortable, and Mr. Marcel's service was kind and polite.
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Rivaldo J. L.

10.0
/ 10
Great. I enjoyed staying here with my family. Mr. Marcel provided excellent service.
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N***o

10.0
/ 10
One of the favorite hotels with spacious, comfortable rooms and friendly staff.
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Jamilatul M.

10.0
/ 10
The hotel is nice. The view is beautiful. Mr. Marcel's service is also friendly. Thank you, sir.
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Risman A.

10.0
/ 10
The room was clean, and the staff was excellent. A special mention to Mr. Marcel at the reception. Thank you, sir.
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In the Area
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Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128

Main Facilities

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AC
Restaurant
Parking
WiFi
note: hotel was previously named Hotel Mauve Luminor Hotel Palembang By WH is located in area / city Ilir Timur I. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Luminor Hotel Palembang By WH

Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
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Lobby Luminor Hotel Palembang By WH
Lobby 2 Luminor Hotel Palembang By WH

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Discover Comfort and Convenience at Luminor Hotel Palembang By WH

Welcome to Luminor Hotel Palembang By WH, your premier destination for an unforgettable stay in the vibrant city of Palembang, Sumatera Selatan. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that makes exploring the best of Palembang effortless. Whether you're visiting for business or leisure, Luminor Hotel Palembang By WH is designed to be your home away from home, providing a tranquil retreat after a day of adventure or work. Room rates at Luminor Hotel Palembang By WH start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Luminor Hotel Palembang By WH Location

Nestled in the heart of Palembang, Luminor Hotel Palembang By WH is conveniently situated at Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30128. This strategic location places you just a short distance from the bustling city center, making it easy to access key business districts, popular attractions, and vibrant local life. The hotel is approximately a 30-minute drive from Sultan Mahmud Badaruddin II International Airport (PLM), offering a smooth transition from your flight to your accommodation. The surrounding area offers a dynamic atmosphere, with easy access to local eateries and shopping areas, ensuring you're always at the pulse of the city.

Luminor Hotel Palembang By WH Facilities & Services

Facilities for guests at Luminor Hotel Palembang By WH are designed to enhance your stay and cater to every need. We offer a comprehensive range of amenities to ensure your comfort and convenience.
  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at our well-equipped fitness center. Open daily from 6:00 AM to 9:00 PM.
  • Restaurant:

    Enjoy delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:00 AM to 11:00 PM.
  • Bar:

    Relax with a drink at our stylish bar, the perfect spot to socialize or unwind. Open from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    For business travelers, we offer modern meeting facilities equipped with the latest technology. Please inquire for availability and rates.
  • Free Wi-Fi:

    Stay connected throughout the hotel with complimentary high-speed Wi-Fi access.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests.
  • Concierge Services:

    Get assistance with tour bookings, transportation, and local recommendations.
  • Room Service:

    Enjoy the convenience of in-room dining from 6:00 AM to 11:00 PM.
  • Parking:

    Complimentary parking is available for all guests.

Luminor Hotel Palembang By WH Room Types

Discover a variety of well-appointed accommodations designed to suit every traveler's needs. The room types of Luminor Hotel Palembang By WH offer comfort, style, and essential amenities for a restful stay.
  • Deluxe Room:

    These comfortable rooms offer a relaxing ambiance with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms provide enhanced comfort and amenities, also with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Suite:

    For those seeking extra luxury, our Suites offer a separate living area and premium amenities, with city views. Available in non-smoking options. All suites feature a bathtub.
  • Family Room:

    Ideal for families traveling together, these rooms are designed to accommodate multiple guests comfortably, offering city views. Available in non-smoking options. Some rooms feature a bathtub.
We do not currently offer pet-friendly rooms.

Luminor Hotel Palembang By WH Dining & Restaurants

Savor a delightful culinary journey at Luminor Hotel Palembang By WH. Our dining venues offer a range of flavors to satisfy your palate.
  • The Coffee Shop:

    Our main restaurant offers a diverse menu of Indonesian and international dishes. Enjoy breakfast from 6:00 AM to 10:00 AM (estimated price per person: PHP 400), lunch from 12:00 PM to 2:00 PM (estimated price per person: PHP 500), and dinner from 6:00 PM to 10:00 PM (estimated price per person: PHP 600).
  • The Bar:

    Unwind with a selection of refreshing beverages, cocktails, and light snacks. Open from 11:00 AM to 11:00 PM. Prices vary.

Luminor Hotel Palembang By WH Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Palembang by exploring its many attractions, conveniently located near Luminor Hotel Palembang By WH.
  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang):

    A historical and spiritual center of the city, showcasing beautiful Islamic architecture.
  • Palembang City Center:

    Explore the heart of the city for shopping, dining, and experiencing local life.
  • Kuto Besak Fortress:

    Discover the historical remnants of this ancient fortress, offering a glimpse into Palembang's past.
  • Puntikayu Park:

    A green oasis in the city, perfect for a relaxing stroll or family outing.
If you are looking for other activities around Luminor Hotel Palembang By WH, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Luminor Hotel Palembang By WH from the Airport

Navigating your way to Luminor Hotel Palembang By WH is straightforward, with several convenient options available from Sultan Mahmud Badaruddin II International Airport (PLM). The airport transfer service of Luminor Hotel Palembang By WH ensures a seamless arrival.
  • Hotel Private Transfer:

    For the utmost convenience, you can arrange a private airport transfer directly through the hotel. This service offers a comfortable and direct journey to your accommodation. Please contact the hotel in advance to book this service. Estimated cost: PHP 800 - PHP 1200.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Luminor Hotel Palembang By WH typically takes around 30 minutes, depending on traffic. Estimated cost: PHP 300 - PHP 500.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which can be booked via their respective applications upon arrival at the airport. Estimated cost: PHP 250 - PHP 450.
For hassle-free travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Luminor Hotel Palembang By WH

Choosing Luminor Hotel Palembang By WH for your next trip to Palembang guarantees a comfortable, convenient, and memorable experience. We offer a perfect blend of excellent amenities, a prime location, and warm hospitality.
  • Prime Location:

    Easily access Palembang's key attractions, business districts, and vibrant city life.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit your needs.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining options.
  • Exceptional Service:

    Our friendly and professional staff are dedicated to making your stay enjoyable.
  • Value for Money:

    Competitive rates and special offers make Luminor Hotel Palembang By WH an excellent choice.
Room availability at Luminor Hotel Palembang By WH is often in high demand, so we recommend booking in advance. Booking Luminor Hotel Palembang By WH is easy and secure through Traveloka.

Explore more options for your travel needs:

All facilities in Luminor Hotel Palembang By WH

Bar, Cafe and Lounge Luminor Hotel Palembang By WH
Bar, Cafe and Lounge
Functional Hall Luminor Hotel Palembang By WH
Functional Hall
Common Space Luminor Hotel Palembang By WH
Common Space
Lobby Luminor Hotel Palembang By WH
Lobby
Exterior Luminor Hotel Palembang By WH
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage

Connectivity

  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

Things to Do

  • Massage
  • Spa

Food and Drinks

  • Bar

Transportation

  • Valet parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Luminor Hotel Palembang By WH

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00

General Information

Popular Facilities
AC, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Luminor Hotel Palembang By WH
72
Number of floors in Luminor Hotel Palembang By WH
7
Another facilities in Luminor Hotel Palembang By WH
Coffee shop, Breakfast restaurant, Dinner restaurant, Safety deposit box, WiFi in public area

Frequently asked question in Luminor Hotel Palembang By WH

What are available facilities at Luminor Hotel Palembang By WH?
There are top facilites at Luminor Hotel Palembang By WH such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Palembang By WH?
The standard check-in time at Luminor Hotel Palembang By WH is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Luminor Hotel Palembang By WH provide breakfast?
Yes, Luminor Hotel Palembang By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Luminor Hotel Palembang By WH?
Luminor Hotel Palembang By WH is a 4.0-star hotel.
How many floors does Luminor Hotel Palembang By WH have?
Luminor Hotel Palembang By WH has 7 floors.
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More Reviews from Other Guests in Luminor Hotel Palembang By WH

9.0
Exceptional
From 1,185 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Luminor Hotel Palembang By WH
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Staff Friendliness (123)
Bedroom (119)
Distance to City Center (116)
Ambiance (112)
Bathroom (106)
Taste (99)
Variety (98)
Room Space (97)
Accessibility (92)
Hotel Area (91)
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Traveler Reviews Luminor Hotel Palembang By WH

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20
40
Customer reviews
Rezki P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The service is friendly, the rooms are comfortable with a vintage feel.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Rezki P.P., With our deepest respect, Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ejak N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great, the room is nice. Mr. Marcel's service is good.
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Accommodation's Reply
10 Jul 2026
Dear Mr. Ajak N., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Ahmad l. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
All hotels in Palembang are fully booked. However, there are still some available, and the receptionist, Mr. Marcel, is excellent.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Mr. Ahmad I.P., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Mira A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Great, got what I ordered. The room was comfortable, and Mr. Marcel's service was kind and polite.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Mira A., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
In general, the hotel is recommended. Therefore, some items such as internet access, bath towels, and air conditioning should receive special attention from the hotel management.
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Accommodation's Reply
08 Jul 2026
Dear Mr. R***i, Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Yetti R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, and the staff were always ready to assist with parking. The food was delicious, and the rooms were clean and beautiful. The hotel's strategic location is conveniently close to Palembang's famous culinary scene, within walking distance of Martabak Har Simpang Sekip and other popular culinary spots. I will definitely stay at this hotel again. Thank you.
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Accommodation's Reply
06 Jul 2026
Dear Mr. Yetti R., This is a message from Luminor Palembang Hotel, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang Hotel and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rivaldo J. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great. I enjoyed staying here with my family. Mr. Marcel provided excellent service.
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Accommodation's Reply
02 Jul 2026
Dear Mr. Rivaldo J.L., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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R***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
The room wasn't provided as requested in the app, the internet quality was very poor, and the room felt old and poorly maintained. The hotel's location and price were the only positives.
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Accommodation's Reply
03 Jul 2026
Dear Mr. R*n, On behalf of the management of Luminer Palembang Hotel, we would like to thank you for choosing to stay at Luminer Palembang Hotel. Regarding your review, Luminer Palembang Hotel apologizes for the inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminer Palembang Hotel, we also appreciate your positive review. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminer Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service and clean rooms.
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Accommodation's Reply
27 Jun 2026
Dear Mr. I*n, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The room was poorly lit. It smelled damp. The sheets were unusable, as the white had turned gray. The bathtub was cracked and leaking. Our planned three-night stay was canceled.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Valued Guest, On behalf of the management of Luminor Palembang Hotel, we thank you for choosing to stay at Luminor Palembang Hotel. Regarding your review, Luminor Palembang Hotel apologizes for any inconvenience you experienced during your stay that did not meet your expectations. We will prioritize improving our services to better serve all our guests. On behalf of the management of Luminor Palembang Hotel, we also appreciate your positive review of our hotel. This feedback motivates our team to provide the best possible service to all our guests. We hope to welcome you back to Luminor Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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Veronica A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good service, thank you Mas Emon & Mbak Dini.
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Accommodation's Reply
25 Jun 2026
Dear Ms. Veronica A.S., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Dwi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable stay here, and nice recommendation.
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Accommodation's Reply
25 Jun 2026
Dear Mr/Mrs. Dwi K. Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Rekno D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A comfortable and clean hotel also close to the mosque.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Rechno D., This is a brief message from Luminor Palembang, managed by Waringin Hospitality. Thank you for choosing Luminor Palembang as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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H***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If I go to Palembang, I want to come here again.
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3 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr./Mr. H*H, This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
One of the favorite hotels with spacious, comfortable rooms and friendly staff.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr. Noh, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Jamilatul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice. The view is beautiful. Mr. Marcel's service is also friendly. Thank you, sir.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Jamilatul M., Sincerely, Luminer Palembang Hotel, managed by Waringin Hospitality, Thank you for choosing Luminer Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminer Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminer Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Risman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was clean, and the staff was excellent. A special mention to Mr. Marcel at the reception. Thank you, sir.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Risman A., This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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Bayu D. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service by Mr. Marcel, I got a nice room and a view of the city.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Bayu Dee, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rapel R.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
In my opinion, the hotel's location is strategic. The staff are all friendly. The only downside is the parking, as it's on the side of the road and has limited access. I'm afraid of being attacked, that's the only downside.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Rappel R., Sincerely, From Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ahmad R.
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10.0
/10
Reviewed 4 week(s) ago
Very good service, thank you Mr. Emon.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Ahmad R., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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9.0
Exceptional
From 1,185 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Luminor Hotel Palembang By WH
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Staff Friendliness (123)
Bedroom (119)
Distance to City Center (116)
Ambiance (112)
Bathroom (106)
Taste (99)
Variety (98)
Room Space (97)
Accessibility (92)
Hotel Area (91)
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Traveler Reviews Luminor Hotel Palembang By WH

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40
Customer reviews
Rezki P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The service is friendly, the rooms are comfortable with a vintage feel.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Rezki P.P., With our deepest respect, Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ejak N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great, the room is nice. Mr. Marcel's service is good.
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Accommodation's Reply
10 Jul 2026
Dear Mr. Ajak N., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Ahmad l. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
All hotels in Palembang are fully booked. However, there are still some available, and the receptionist, Mr. Marcel, is excellent.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Mr. Ahmad I.P., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Mira A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Great, got what I ordered. The room was comfortable, and Mr. Marcel's service was kind and polite.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Mira A., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
In general, the hotel is recommended. Therefore, some items such as internet access, bath towels, and air conditioning should receive special attention from the hotel management.
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Accommodation's Reply
08 Jul 2026
Dear Mr. R***i, Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Yetti R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, and the staff were always ready to assist with parking. The food was delicious, and the rooms were clean and beautiful. The hotel's strategic location is conveniently close to Palembang's famous culinary scene, within walking distance of Martabak Har Simpang Sekip and other popular culinary spots. I will definitely stay at this hotel again. Thank you.
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Accommodation's Reply
06 Jul 2026
Dear Mr. Yetti R., This is a message from Luminor Palembang Hotel, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang Hotel and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rivaldo J. L.
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10.0
/10
Reviewed 2 week(s) ago
Great. I enjoyed staying here with my family. Mr. Marcel provided excellent service.
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Accommodation's Reply
02 Jul 2026
Dear Mr. Rivaldo J.L., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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R***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
The room wasn't provided as requested in the app, the internet quality was very poor, and the room felt old and poorly maintained. The hotel's location and price were the only positives.
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Accommodation's Reply
03 Jul 2026
Dear Mr. R*n, On behalf of the management of Luminer Palembang Hotel, we would like to thank you for choosing to stay at Luminer Palembang Hotel. Regarding your review, Luminer Palembang Hotel apologizes for the inconvenience caused by your stay not meeting your expectations. We will prioritize improving our services. On behalf of the management of Luminer Palembang Hotel, we also appreciate your positive review. This feedback will motivate our team to provide the best possible service to all our guests. We hope to welcome you back to Luminer Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service and clean rooms.
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Accommodation's Reply
27 Jun 2026
Dear Mr. I*n, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The room was poorly lit. It smelled damp. The sheets were unusable, as the white had turned gray. The bathtub was cracked and leaking. Our planned three-night stay was canceled.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Valued Guest, On behalf of the management of Luminor Palembang Hotel, we thank you for choosing to stay at Luminor Palembang Hotel. Regarding your review, Luminor Palembang Hotel apologizes for any inconvenience you experienced during your stay that did not meet your expectations. We will prioritize improving our services to better serve all our guests. On behalf of the management of Luminor Palembang Hotel, we also appreciate your positive review of our hotel. This feedback motivates our team to provide the best possible service to all our guests. We hope to welcome you back to Luminor Palembang Hotel again. Sincerely, Rima Bakhtier, General Manager
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Veronica A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good service, thank you Mas Emon & Mbak Dini.
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Accommodation's Reply
25 Jun 2026
Dear Ms. Veronica A.S., Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Dwi K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable stay here, and nice recommendation.
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Accommodation's Reply
25 Jun 2026
Dear Mr/Mrs. Dwi K. Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Rima Bachtiar General Manager
Rekno D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A comfortable and clean hotel also close to the mosque.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Rechno D., This is a brief message from Luminor Palembang, managed by Waringin Hospitality. Thank you for choosing Luminor Palembang as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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H***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If I go to Palembang, I want to come here again.
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3 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr./Mr. H*H, This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and for sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
One of the favorite hotels with spacious, comfortable rooms and friendly staff.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr. Noh, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, would like to express our gratitude for your stay at Luminor Palembang and for sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Jamilatul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice. The view is beautiful. Mr. Marcel's service is also friendly. Thank you, sir.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Jamilatul M., Sincerely, Luminer Palembang Hotel, managed by Waringin Hospitality, Thank you for choosing Luminer Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful experience, especially with the service from our staff. This motivates us to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope you will recommend Luminer Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminer Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Risman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was clean, and the staff was excellent. A special mention to Mr. Marcel at the reception. Thank you, sir.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Risman A., This is a message from Luminor Palembang, managed by Waringin Hospitality. We would like to thank you for staying at Luminor Palembang and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of service at Luminor Palembang. We would greatly appreciate it if you would recommend Luminor Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Palembang, managed by Waringin Hospitality, again soon. Sincerely, Rima Bakhtier, General Manager
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Bayu D. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service by Mr. Marcel, I got a nice room and a view of the city.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Bayu Dee, Sincerely, Luminor Palembang Hotel, managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel, managed by Waringin Hospitality, again. Sincerely, Rima Bakhtier, General Manager
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Rapel R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
In my opinion, the hotel's location is strategic. The staff are all friendly. The only downside is the parking, as it's on the side of the road and has limited access. I'm afraid of being attacked, that's the only downside.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Rappel R., Sincerely, From Luminor Palembang Hotel managed by Waringin Hospitality, Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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Ahmad R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good service, thank you Mr. Emon.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Ahmad R., Sincerely, Luminor Palembang Hotel managed by Waringin Hospitality. Thank you for staying at Luminor Palembang Hotel and sharing your experience with us. We are delighted to hear that you had a wonderful experience with our services. We are committed to maintaining and improving the quality of our services at Luminor Palembang Hotel. We would greatly appreciate it if you would recommend Luminor Palembang Hotel to your family and colleagues. We look forward to welcoming you back to Luminor Palembang Hotel managed by Waringin Hospitality again. Sincerely, Rima Bakhtier, General Manager
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