
Kendedes R.
Business
9.7
/10
Reviewed 2 day(s) ago
All services are satisfactory, only the breakfast does not have much variety and the taste is ordinary for a 4-star hotel. Hopefully the service in the restaurant and the taste will improve in the future.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We have received some of your feedback and will review it for future improvements. Thank you for sharing. We hope to welcome you back again in the near future and provide you with a similarly memorable stay. Thank you for your trust. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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