Grand Mercure Malang Mirama

9.1
/10
Exceptional
1,580 reviews

What Guests Say About Their Stay

Staff Friendliness (243)
Bedroom (234)
Ambiance (230)
Room Space (226)

R***o

10.0
/ 10
The most comfortable hotel in Malang, with excellent service. The food is delicious, with a wide variety, and the kids loved playing in the pool. I stayed here last Saturday, booking three Deluxe Executive rooms with a connecting room and one adjoining room. I'll be staying here again next time! 👍👍👍👍👍
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P***n

9.4
/ 10
I had a really great time at the Grand Mercure Hotel. If I were to rate it 10 out of 10, I'd give it a 10. It's top notch.
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g***i

10.0
/ 10
All the staff were very helpful and the breakfast was very varied and all delicious.
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Andre T.

10.0
/ 10
It was a pleasure. From check-in to the lobby, the receptionists were very friendly. The pool area was very comfortable, as were the breakfast area, jogging track, and gym. It was very convenient and the service was very friendly. Grand Mercure Mirama Malang was the best choice for our family.
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Maryam S.

8.5
/ 10
A perfect combination of extremely friendly service, impeccable room cleanliness, and a strategic location that allows for easy mobility and adequate facilities. A delicious and exceptional breakfast. Definitely recommended.
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In the Area
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Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Malang Mirama is located in area / city Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126
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Discover More About Grand Mercure Malang Mirama

Discover the Elegance of Grand Mercure Malang Mirama

Welcome to Grand Mercure Malang Mirama, your premier destination for an unforgettable stay in the vibrant heart of Jawa Timur, Indonesia. This exquisite hotel offers a perfect blend of sophisticated comfort, exceptional service, and convenient access to the region's most captivating attractions. Whether you're visiting for business or leisure, Grand Mercure Malang Mirama promises an experience that will leave you refreshed and inspired. Room rates at Grand Mercure Malang Mirama start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Mercure Malang Mirama Location

Nestled in the dynamic city of Malang, Grand Mercure Malang Mirama is strategically situated in the Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126. This prime location places you just a short distance from the city center, offering easy access to key business districts, shopping destinations, and cultural landmarks. The atmosphere surrounding Grand Mercure Malang Mirama is one of refined urban living, with a sense of tranquility that belies its central position. It's an ideal base for exploring the rich heritage and natural beauty of East Java.

Grand Mercure Malang Mirama Facilities & Services

Facilities for guests at Grand Mercure Malang Mirama are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A state-of-the-art fitness center equipped with modern exercise machines for your workout routines.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or sunbathing. (Operating hours: 6:00 AM - 8:00 PM, no additional fee)
  • A luxurious spa and wellness center offering a range of rejuvenating treatments and massages. (Operating hours: 10:00 AM - 10:00 PM, prices vary, starting from PHP 1,500)
  • A dedicated kids' club providing engaging activities and entertainment for younger guests. (Operating hours: 9:00 AM - 6:00 PM, no additional fee)
  • Complimentary high-speed Wi-Fi throughout the hotel for seamless connectivity.
  • On-site concierge services to assist with tour bookings, transportation, and local recommendations.
  • Secure and complimentary on-site parking for guests arriving by car.
  • A business center with printing and secretarial services for corporate travelers.

Grand Mercure Malang Mirama Room Types

Discover a diverse range of accommodations with the various room types of Grand Mercure Malang Mirama, each meticulously designed for your comfort and relaxation.
  • Deluxe Room:

    Available in City View or Garden View. Non-smoking rooms. Some rooms feature a bathtub.
  • Superior Room:

    Offering comfortable living spaces with either City View or Garden View. Non-smoking rooms.
  • Executive Room:

    Enhanced amenities and spacious layouts, with options for City View or Garden View. Non-smoking rooms.
  • Junior Suite:

    A step up in luxury, these suites provide ample space and elegant furnishings, often with a City View. Non-smoking rooms. Many Junior Suites include a bathtub.
  • Grand Suite:

    The pinnacle of comfort, offering expansive living areas, premium amenities, and stunning City Views. Non-smoking rooms. All Grand Suites are equipped with a bathtub.
Grand Mercure Malang Mirama does not currently offer pet-friendly rooms.

Grand Mercure Malang Mirama Dining & Restaurants

Savor exquisite culinary experiences at Grand Mercure Malang Mirama's diverse dining venues.
  • The Restaurant:

    The hotel's main dining outlet, offering a lavish breakfast buffet with a wide selection of international and local dishes. (Operating hours: 6:00 AM - 10:30 AM, estimated price per person for breakfast: PHP 750)
  • The Lounge:

    A sophisticated space perfect for enjoying afternoon tea, light snacks, and evening cocktails. (Operating hours: 10:00 AM - 11:00 PM, estimated price for snacks and beverages: PHP 300 - PHP 600)
  • The Bar:

    Unwind with expertly crafted drinks and a relaxed ambiance. (Operating hours: 5:00 PM - 1:00 AM, estimated price for cocktails: PHP 400)

Grand Mercure Malang Mirama Nearby Attractions and Activities

Immerse yourself in the charm of Malang and its surroundings with these popular nearby attractions.
  • Jatim Park 1 & 2:

    A renowned amusement park and zoo offering fun for all ages.
  • Batu Secret Zoo:

    Explore a diverse collection of animals in a beautifully designed environment.
  • Museum Angkut:

    A unique transportation museum showcasing vintage vehicles and cinematic displays.
  • Coban Rondo Waterfall:

    Experience the natural beauty of this stunning waterfall, a short drive from the city.
  • Alun-Alun Kota Malang:

    The central city square, a vibrant hub for local life, street food, and cultural events.
If you are looking for other activities around Grand Mercure Malang Mirama, check out the best deals on Traveloka: Recommended activities in Malang!

How to Get to Grand Mercure Malang Mirama from the Airport

Navigating your journey to Grand Mercure Malang Mirama is made easy with several transportation options. The airport transfer service of Grand Mercure Malang Mirama ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    The most convenient option, offering a comfortable and direct ride to the hotel. (Estimated price: PHP 1,000 - PHP 1,500, depending on vehicle type. Pre-booking is recommended.)
  • Metered Taxi:

    Readily available at the airport, offering a reliable way to reach your destination. (Estimated price: PHP 500 - PHP 800, subject to traffic conditions.)
  • Ride-hailing Service:

    Utilize popular ride-hailing apps for a convenient and often cost-effective journey. (Estimated price: PHP 450 - PHP 750, depending on demand and traffic.)
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Grand Mercure Malang Mirama

Grand Mercure Malang Mirama stands out as an exceptional choice for your next getaway, offering a harmonious blend of luxury, comfort, and convenience.
  • Prime location in the heart of Malang, providing easy access to attractions and business hubs.
  • Luxurious and well-appointed rooms and suites catering to diverse preferences.
  • A comprehensive range of world-class facilities, including a swimming pool, spa, and fitness center.
  • Exceptional dining options to tantalize your taste buds.
  • Impeccable service delivered by a dedicated and friendly staff.
Experience the best of Malang by securing your stay. Check for Room availability at Grand Mercure Malang Mirama and start planning your trip. Booking Grand Mercure Malang Mirama is simple and convenient through Traveloka. Don't forget to Easily book domestic and international flights at low prices for your journey.

All facilities in Grand Mercure Malang Mirama

Others Grand Mercure Malang Mirama
Others

Things to Do

  • Outdoor pool
  • Children play area

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

General

  • Swimming pool

Accommodation Policy & General Information in Grand Mercure Malang Mirama

Important Note

Children Policy

  • 0–6 years old: Free breakfast
  • 7–11 years old: Additional charge of IDR 88,500
  • 12 years old and above: Additional charge of IDR 177,000

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Grand Mercure Malang Mirama
16
Another facilities in Grand Mercure Malang Mirama
Outdoor pool, Children play area, Bus/truck parking, Valet parking, WiFi in public area

Frequently asked question in Grand Mercure Malang Mirama

What are available facilities at Grand Mercure Malang Mirama?
There are top facilites at Grand Mercure Malang Mirama such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Malang Mirama?
The standard check-in time at Grand Mercure Malang Mirama is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Malang Mirama?
Grand Mercure Malang Mirama is a 5.0-star hotel.
How many floors does Grand Mercure Malang Mirama have?
Grand Mercure Malang Mirama has 16 floors.
Does Grand Mercure Malang Mirama provide parking?
Yes, Grand Mercure Malang Mirama provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Grand Mercure Malang Mirama

9.1
Exceptional
From 1,498 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.1

Service and Facilites

9.2

People often mention about Grand Mercure Malang Mirama
All
Staff Friendliness (152)
Bedroom (152)
Ambiance (149)
Room Space (143)
Hotel Area (139)
Bathroom (137)
Variety (132)
Family Friendly (130)
Accessibility (112)
Taste (112)
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Traveler Reviews Grand Mercure Malang Mirama

Number of reviews per page
20
40
Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The most comfortable hotel in Malang, with excellent service. The food is delicious, with a wide variety, and the kids loved playing in the pool. I stayed here last Saturday, booking three Deluxe Executive rooms with a connecting room and one adjoining room. I'll be staying here again next time! 👍👍👍👍👍
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Accommodation's Reply
02 Jul 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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listiany k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff is friendly and ready to help.
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Accommodation's Reply
02 Jul 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Sri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A comfortable and family friendly hotel.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group of Hotels, Mercury Surabaya Grand Mirama
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Reinardi M. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A wonderful staycation with the family after visiting Mount Bromo at the Grand Mercure Hotel. The kids loved it.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a really great time at the Grand Mercure Hotel. If I were to rate it 10 out of 10, I'd give it a 10. It's top notch.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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g***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very helpful and the breakfast was very varied and all delicious.
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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g***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
all staff are very helpful...
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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E***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel for staycation, definitely will come back again ❤️
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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E***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel for staycation, definitely will come back again ❤️
Find this review helpful?
Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back soon and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Ratna S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the cleaning service is also friendly, there are many cheap meals.
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Budi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice view from the room, clean and quite enough for family staycation.
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Accommodation's Reply
10 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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b***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied, all staff are great.
1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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Andre T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasure. From check-in to the lobby, the receptionists were very friendly. The pool area was very comfortable, as were the breakfast area, jogging track, and gym. It was very convenient and the service was very friendly. Grand Mercure Mirama Malang was the best choice for our family.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama and Mercure Surabaya Grand Mirama Hotels.
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good and the best hotels... My favorite hotels.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The facilities and service are excellent. There's a comfortable smoking area.
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Accommodation's Reply
10 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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Maryam S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
A perfect combination of extremely friendly service, impeccable room cleanliness, and a strategic location that allows for easy mobility and adequate facilities. A delicious and exceptional breakfast. Definitely recommended.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Good vibes and good services hotel.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Mirza B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the staff are friendly and very helpful.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Jifaldiafrian M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good stay, clean, modern, delicious breakfast.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Kurniawan S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Super comfortable hotel, instagrammable, and very friendly staff 😁
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama and Mercure Surabaya Grand Mirama Hotels.
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Others 4 Grand Mercure Malang Mirama

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 1,498 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.1

Service and Facilites

9.2

People often mention about Grand Mercure Malang Mirama
All
Staff Friendliness (152)
Bedroom (152)
Ambiance (149)
Room Space (143)
Hotel Area (139)
Bathroom (137)
Variety (132)
Family Friendly (130)
Accessibility (112)
Taste (112)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mercure Malang Mirama

Number of reviews per page
20
40
Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The most comfortable hotel in Malang, with excellent service. The food is delicious, with a wide variety, and the kids loved playing in the pool. I stayed here last Saturday, booking three Deluxe Executive rooms with a connecting room and one adjoining room. I'll be staying here again next time! 👍👍👍👍👍
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Accommodation's Reply
02 Jul 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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listiany k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff is friendly and ready to help.
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Accommodation's Reply
02 Jul 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Sri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A comfortable and family friendly hotel.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group of Hotels, Mercury Surabaya Grand Mirama
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Reinardi M. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A wonderful staycation with the family after visiting Mount Bromo at the Grand Mercure Hotel. The kids loved it.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a really great time at the Grand Mercure Hotel. If I were to rate it 10 out of 10, I'd give it a 10. It's top notch.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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g***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very helpful and the breakfast was very varied and all delicious.
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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g***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
all staff are very helpful...
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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E***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel for staycation, definitely will come back again ❤️
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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E***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel for staycation, definitely will come back again ❤️
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back soon and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Ratna S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the cleaning service is also friendly, there are many cheap meals.
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Accommodation's Reply
14 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust in us. Thank you. Sincerely, Sukito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Budi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice view from the room, clean and quite enough for family staycation.
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Accommodation's Reply
10 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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b***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied, all staff are great.
1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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Andre T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasure. From check-in to the lobby, the receptionists were very friendly. The pool area was very comfortable, as were the breakfast area, jogging track, and gym. It was very convenient and the service was very friendly. Grand Mercure Mirama Malang was the best choice for our family.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama and Mercure Surabaya Grand Mirama Hotels.
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good and the best hotels... My favorite hotels.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The facilities and service are excellent. There's a comfortable smoking area.
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Accommodation's Reply
10 Jun 2026
Dear Mr. Sukeung Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercury Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercury Malang Mirama Group, Mercury Surabaya Grand Mirama
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Maryam S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
A perfect combination of extremely friendly service, impeccable room cleanliness, and a strategic location that allows for easy mobility and adequate facilities. A delicious and exceptional breakfast. Definitely recommended.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Good vibes and good services hotel.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Mirza B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the staff are friendly and very helpful.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Jifaldiafrian M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good stay, clean, modern, delicious breakfast.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Kurniawan S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Super comfortable hotel, instagrammable, and very friendly staff 😁
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Accommodation's Reply
04 Jun 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama and Mercure Surabaya Grand Mirama Hotels.
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