Grand Mercure Malang Mirama

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9.2
/10
Exceptional
1,749 reviews

What Guests Say About Their Stay

Megasari N.

10.0
/ 10
My family and I had an unforgettable time. We were very, very, very satisfied with the facilities, service, and luxury of the Grand Mercure Hotel. This hotel is simply the best. Awesome.
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fahryzaputra p.

10.0
/ 10
With a hotel this big, there's no doubt about the service and the quality of the food. Absolutely the best.
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fahryzaputra p.

10.0
/ 10
The staff service is very friendly and helpful, the food is also very delicious and suits the palate.
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F***a

10.0
/ 10
The executive room is very comfortable, the food is delicious and varied, very good value for money.
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E***a

9.4
/ 10
The hotel staff is amazing and very friendly. We got a free family photo in kebaya outfits, which was so cute. It came with a frame.
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In the Area
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Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126

Main Facilities

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This accommodation offers:
Outdoor pool
Children play area
Swimming pool
Parking
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Grand Mercure Malang Mirama is a 5-star hotels that has been welcoming guests since 2019. The accommodation went through a renovation in 2020. Grand Mercure Malang Mirama is part of Grand Mercure under Accor. There are 264 rooms spread across 16 floors.
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What's around Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126
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Bedroom Grand Mercure Malang Mirama
Bedroom 2 Grand Mercure Malang Mirama

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General Information

Grand Mercure Malang Mirama is a 5-star hotels that has been welcoming guests since 2019. The accommodation went through a renovation in 2020. Grand Mercure Malang Mirama is part of Grand Mercure under Accor. There are 264 rooms spread across 16 floors.

Location

Located at Jawa Timur, Jalan Raden Panji Suroso No. 7 in MALANG, INDONESIA. Those looking to explore will find Pesanggrahan, Vihara Dharma Mitra, and Kepanjen Museum 'Dharma Wiyata' nearby. Closest airport is Abdul Rachman Saleh, 7.473 km away from the accommodation.

Facilities & Amenities

Grand Mercure Malang Mirama has Outdoor pool, Children play area, Swimming pool, Parking, Bus/truck parking, and more.

Contact

Email: H9824@ACCOR.com
Phone number: 623413300000
Website: https://all.accor.com/9824

All facilities in Grand Mercure Malang Mirama

Facility

  • Outdoor pool
  • Children play area
  • Swimming pool
Entertainment Facility Grand Mercure Malang Mirama
Entertainment Facility
Bedroom Grand Mercure Malang Mirama
Bedroom
Others Grand Mercure Malang Mirama
Others
Restaurant Grand Mercure Malang Mirama
Restaurant

Transportation

  • RV / Bus / Truck Parking
  • Valet parking

Guest Services

  • 24-hour front desk
  • Concierge

Activity & Leisure

  • Children's play area
  • Outdoor pool

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in Grand Mercure Malang Mirama

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Grand Mercure Malang Mirama
264
Number of floors in Grand Mercure Malang Mirama
16
Another facilities in Grand Mercure Malang Mirama
RV / Bus / Truck Parking, Valet parking, 24-hour front desk, Concierge, Children's play area

Frequently asked question in Grand Mercure Malang Mirama

What is normal check-in & check-out time at Grand Mercure Malang Mirama?
The standard check-in time at Grand Mercure Malang Mirama is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Grand Mercure Malang Mirama have?
Grand Mercure Malang Mirama is a 5.0-star hotel.
How many floors does Grand Mercure Malang Mirama have?
Grand Mercure Malang Mirama has 16 floors.
How many rooms does Grand Mercure Malang Mirama have?
Grand Mercure Malang Mirama has 264 rooms in total.
Does Grand Mercure Malang Mirama have a swimming pool?
Yes, a swimming pool is available at Grand Mercure Malang Mirama.
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More Reviews from Other Guests in Grand Mercure Malang Mirama

9.2
Exceptional
From 1,662 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.2

Service and Facilites

9.2

People often mention about Grand Mercure Malang Mirama
All
Bedroom (177)
Staff Friendliness (175)
Ambiance (170)
Room Space (165)
Hotel Area (160)
Bathroom (157)
Family Friendly (156)
Variety (149)
Taste (135)
Accessibility (125)
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Traveler Reviews Grand Mercure Malang Mirama

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Very impressive, everything was great. If I go to Malang, I'll definitely come back here.
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Accommodation's Reply
07 Nov 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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s***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
It's a shame that such a nice hotel can be treated so differently by the staff just because I came by motorcycle. We both paid for our stay, and I even bought an executive room. Do they think people who ride motorcycles are poor and can't afford it?
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Accommodation's Reply
07 Nov 2026
Dear Mr. Sukeang Engjing, Warm greetings from Grand Mercure Malang Mirama Hotel. Thank you for taking the time to share your feedback and suggestions regarding your stay at Grand Mercure Malang Mirama Hotel. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have contacted the relevant teams to assess and improve our services to prevent such incidents from happening again in the future. We hope to welcome you back again and provide you with an even better stay experience, maintaining our high standards of service. Thank you for your attention and understanding. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Hotel Group, Mercure Surabaya, Grand Mirama
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e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very kids-friendly hotel, all staff are friendly...
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Accommodation's Reply
30 Oct 2026
Dear Mr. Sukeng Engjing, Greetings from Grand Mercure Malang Mirama Hotel. Thank you for taking the time to rate and review your stay at Grand Mercure Malang Mirama. We are delighted to hear that you had a positive experience with us. We will always share your valuable rating and review with our team. We are confident that this will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as good as this one. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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Megasari N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My family and I had an unforgettable time. We were very, very, very satisfied with the facilities, service, and luxury of the Grand Mercure Hotel. This hotel is simply the best. Awesome.
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Accommodation's Reply
30 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your valuable review about your stay. We are delighted to know that you enjoyed your stay with us. We always share your valuable rating or review with our team. Your reviews and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. Thank you again and we hope to welcome you back again in the near future to provide you with another memorable stay. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Hotels Malang Mirama, Grand Mercure Surabaya
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Andrea N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
nice will definitely come back
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Accommodation's Reply
24 Oct 2026
Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama and Mercure Surabaya Grand Mirama Hotels.
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RUDI P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, clean, the best in short.
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Accommodation's Reply
24 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your valuable review about your stay. We are delighted to know that you enjoyed your stay with us. We always share your valuable rating or review with our team. Your reviews and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. Thank you again and we hope to welcome you back again in the near future to provide you with another memorable stay. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Hotels Malang Mirama, Grand Mercure Surabaya
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fahryzaputra p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
With a hotel this big, there's no doubt about the service and the quality of the food. Absolutely the best.
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Accommodation's Reply
19 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your valuable review about your stay. We are delighted to know that you enjoyed your stay with us. We always share your valuable rating or review with our team. Your review and appreciation are a great inspiration to our entire team to continue providing the best service to all our guests. Thank you again, and we hope to welcome you back again in the near future to provide you with another memorable stay. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Hotels Malang Mirama, Grand Mercure Surabaya
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fahryzaputra p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff service is very friendly and helpful, the food is also very delicious and suits the palate.
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Accommodation's Reply
19 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service from check-in to check-out was nothing to disappoint.
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Accommodation's Reply
19 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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z***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was a pleasure staying at the Grand Mercure
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I really enjoyed staying here, it's close to everything. If I go back to Malang, I'll stay here again.
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
D***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Overall, it's okay, befitting a 5-star rating. The menu is comprehensive, from Indonesian to Chinese food. The taste is also very pleasing to our palate.
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2 people find it helpful
Accommodation's Reply
08 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The executive room is very comfortable, the food is delicious and varied, very good value for money.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very happy, first time to Malang, got a good hotel.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is amazing and very friendly. We got a free family photo in kebaya outfits, which was so cute. It came with a frame.
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Accommodation's Reply
02 Oct 2026
Dear Mr./Ms. E*a, Mr./Ms. Sugeng Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Kendedes R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
All services are satisfactory, only the breakfast does not have much variety and the taste is ordinary for a 4-star hotel. Hopefully the service in the restaurant and the taste will improve in the future.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We have received some of your feedback and will review it for future improvements. Thank you for sharing. We hope to welcome you back again in the near future and provide you with a similarly memorable stay. Thank you for your trust. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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G***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and kind. The facilities are also well-maintained.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was great fun, the kids were happy.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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WIRATAMA D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is amazingly great
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
All staff, from security, cleaning service, and receptionist are very friendly and the service is satisfactory. Responsive to help us carry our suitcases. There is a welcome drink in the lobby. The swimming pool is warm until my child doesn't want to stop swimming. Maybe an indoor playground can be added to make it more kids friendly. The hotel room is comfortable and soundproof. The Wi-Fi signal is good and YouTube is already using YouTube Premium, guaranteed without ads. And in the room there are free snacks such as tempeh chips and tea boxes. The hotel is very close to the toll gate. And those who like morning culinary can take a walk to Klojen Market.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
Number of reviews per page
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