Grand Mercure Malang Mirama

Hotels
Preferred Partner Plus
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9.2
/10
Exceptional
1,726 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
The executive room is very comfortable, the food is delicious and varied, very good value for money.
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E***a

9.4
/ 10
The hotel staff is amazing and very friendly. We got a free family photo in kebaya outfits, which was so cute. It came with a frame.
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Y***y

9.7
/ 10
The room is comfortable, clean, suitable for family vacations because there are many activities for children, the check-in and checkout process is fast, the breakfast is delicious with many varieties.
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Verified Traveler

10.0
/ 10
It was a great stay. The amenities are complete, the breakfast menu is varied and delicious, and the staff is very friendly. Enjoyed your family vacation here. Recommended 👍
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E***k

9.7
/ 10
The staff was friendly, the room is also very nice and quite big. Will come back again for sure.
In the Area
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Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Grand Mercure Malang Mirama is located in area / city Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126
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Grand Mercure Malang Mirama Rates per Night

Looking for the best Grand Mercure Malang Mirama hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Grand Mercure Malang Mirama room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Grand Mercure Malang Mirama Location & Address

Grand Mercure Malang Mirama is located at Jalan Raden Panji Suroso No. 7, Jawa Timur, Blimbing, Malang, Jawa Timur, Indonesia, 65126. It's situated in the Malang area of Indonesia, known for its vibrant culture and historical sites. The hotel is approximately 3 km from the city center.

How to go to Grand Mercure Malang Mirama from Airport

Getting from Abdul Rachman Saleh Airport (MLG) to Grand Mercure Malang Mirama is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you plan your hotel transfer.
  • Taxi (Most Direct): A taxi is the most straightforward way to get to the hotel. You'll find taxi stands outside the airport terminal. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride hailing services are readily available in Malang. Simply book a ride through the app after you land. This option offers a fixed price and can be more convenient than negotiating with a taxi driver.
  • Airport Shuttle (Pre-booked): Some hotels, including Grand Mercure Malang Mirama, may offer an airport shuttle service. This usually needs to be booked in advance. Check with the hotel directly to arrange this.
  • Public Bus (Most Affordable): While not the most direct, taking a public bus is the cheapest option. You'll need to take a bus from the airport to Arjosari bus terminal, then another bus towards the city center. From there, you might need a short taxi or ride hailing trip to the hotel.
Tips: For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This will save you time and hassle, especially if you're arriving late at night or with a lot of luggage.

Grand Mercure Malang Mirama Reviews & Summary

Looking for all the details about Grand Mercure Malang Mirama? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for visitors to Malang. Guests love the hotel's comfortable rooms, excellent service, and convenient location. The rooftop pool and bar are standout features, offering stunning views of the city. Many reviewers also praise the delicious breakfast buffet and the friendly staff. Here's a snippet from a recent review: "Absolutely loved my stay at Grand Mercure Malang Mirama! The room was spacious and clean, the staff were incredibly helpful, and the rooftop pool was amazing. Highly recommend!"

Grand Mercure Malang Mirama Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Grand Mercure Malang Mirama offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to luxurious suites, there's something for everyone.
  • Superior Room: These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Deluxe Room: Slightly larger than the Superior Rooms, the Deluxe Rooms feature enhanced amenities and a bathtub.
  • Executive Suite: These spacious suites include a separate living area, a king-size bed, and panoramic city views.
  • Family Suite: Perfect for families, these suites offer ample space and can accommodate extra beds.
  • Presidential Suite: The most luxurious option, the Presidential Suite boasts a private balcony, a jacuzzi, and personalized service.
Grand Mercure Malang Mirama is not a pet-friendly hotel.

Hotel Facilities in Grand Mercure Malang Mirama

Grand Mercure Malang Mirama boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to keep you entertained and relaxed.
  • Swimming Pool: Enjoy a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM.
  • Fitness Center: Stay active at the well-equipped fitness center, available 24 hours a day.
  • Spa: Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club: Keep the little ones entertained at the supervised Kids' Club.
  • Business Center: Stay connected and productive at the business center, offering printing and photocopying services.
  • Rooftop Bar: Sip on cocktails and enjoy stunning city views at the rooftop bar.

Hotel Buffet or Restaurant/Cafe in Grand Mercure Malang Mirama

Grand Mercure Malang Mirama offers a variety of dining options to satisfy every palate. From a lavish hotel buffet to a cosy hotel cafe, you'll find plenty of delicious choices.
  • Ria Djenaka Restaurant: This restaurant serves a wide range of Indonesian and international dishes. The breakfast buffet is particularly popular, featuring a variety of hot and cold options. Buffet breakfast is approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lan Hua Chinese Restaurant: Enjoy authentic Chinese cuisine at Lan Hua. Signature dishes include Peking Duck and Dim Sum. Open for lunch and dinner.
  • Sky Lounge: Relax and unwind at the Sky Lounge, offering a selection of cocktails, wines, and light snacks. Open from 5:00 PM to 1:00 AM.
  • Lobby Lounge: A great place to grab a coffee or a quick bite. Open 24 hours.

Grand Mercure Malang Mirama Airport pickups and How to Book

Looking for hotels with airport shuttle services? Grand Mercure Malang Mirama offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Malang doesn't have an MRT system, there are several nearby bus stops that provide convenient access to different parts of the city. Knowing the nearby MRT station and bus stops nearby can greatly simplify your travel plans.
  • Arjosari Bus Terminal: This is the main bus terminal in Malang, located approximately 7 km from the hotel. From here, you can catch buses to other cities in Java.
  • Terminal Landungsari: Located about 8 km from the hotel, this terminal serves local buses within Malang.
  • Bus Stops along Jalan Letjen S. Parman: Several bus stops are located along this main road, which is within walking distance of the hotel. These buses connect to various parts of the city.
For public transport, you can purchase a prepaid card from convenience stores or bus terminals. This card can be used on most public buses in Malang.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Malang offers a variety of nearby places to go that are perfect for families and kids. From theme parks to zoos, there's plenty of stuff to see nearby.
  • Jatim Park 1 (7 km): A popular theme park with rides, attractions, and educational exhibits. Entry price is approximately SGD 20.
  • Jatim Park 2 (8 km): Features a zoo, a museum, and a variety of animal exhibits. Entry price is approximately SGD 22.
  • Eco Green Park (8.5 km): An eco-tourism destination with gardens, greenhouses, and educational displays. Entry price is approximately SGD 15.
  • Museum Angkut (9 km): A transportation museum with a vast collection of vehicles from around the world. Entry price is approximately SGD 25.
  • Selecta Recreational Park (12 km): A beautiful park with flower gardens, swimming pools, and playgrounds. Entry price is approximately SGD 10.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Mercure Malang Mirama (Malang)

Craving some delicious food and looking for nearby dining options? Malang offers a wide variety of local food and international cuisine. Whether you're in the mood for a fancy restaurant or some tasty local street food, you'll find plenty of food eatiries near me. Cafes/Restaurants:
  • Java Dancer Coffee: A popular coffee shop serving a variety of coffee drinks, pastries, and light meals.
  • Madam Wang Secret Garden: A restaurant with a beautiful garden setting, serving Indonesian and Western cuisine.
  • Tokyo Belly: A Japanese restaurant specializing in ramen and other Japanese dishes.
Local Street Food:
  • Nasi Goreng: Fried rice with various toppings.
  • Bakso Malang: Meatball soup, a local specialty.
  • Sate Ayam: Chicken satay with peanut sauce.
  • Rawon: A traditional beef soup with a rich, dark broth.
  • Gado-Gado: A vegetable salad with peanut sauce.

Shopping places near Grand Mercure Malang Mirama (Malang)

Need to do some shopping and looking for shops near me? Malang offers a variety of nearby shopping options, from modern malls to traditional markets. Whether you're looking for souvenirs, clothing, or electronics, you'll find plenty of dept stores near me.
  • Malang Town Square (MATOS): A large mall with a variety of shops, restaurants, and entertainment options.
  • Olympic Garden Mall (OGM): Another popular mall with a wide range of stores and a cinema.
  • Pasar Besar Malang: A traditional market where you can find fresh produce, clothing, and other goods.

Other Places to Stay Near Grand Mercure Malang Mirama

Looking for alternative accommodations and searching for the best hotel nearby? Malang offers a variety of hotels to suit different budgets and preferences. Whether you're looking for a luxury hotel or an affordable hotels nearby, you'll find plenty of options. Luxury/5-Star Hotels Nearby:
  • Hotel Tugu Malang: A luxurious hotel with a unique historical theme.
  • The Singhasari Resort Batu: A resort with stunning mountain views and a variety of facilities.
  • Pohon Inn: A unique hotel with a treehouse theme.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia! Four-Star Hotels Nearby:
  • Swiss-Belinn Malang: A modern hotel with comfortable rooms and a convenient location.
  • Best Western OJ Hotel Malang: A well-equipped hotel with a rooftop pool and a restaurant.
  • Savana Hotel & Convention Malang: A hotel with spacious rooms and a variety of meeting facilities.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia! Three-Star Hotels Nearby:
  • Everyday Smart Hotel Malang: A budget-friendly hotel with clean and comfortable rooms.
  • Hotel Pelangi Malang: A simple hotel with a central location.
  • Splendid Inn Malang: A basic hotel with affordable rates.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Malang? Grand Mercure Malang Mirama offers a comfortable and convenient base for exploring this vibrant city. With its excellent facilities, delicious dining options, and friendly service, it's the perfect choice for your next trip. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! Book your stay at Grand Mercure Malang Mirama through Traveloka and enjoy exclusive discounts and promotions. Start planning your Malang adventure now and book cheap hotels in Indonesia. Looking for more options? Discover cheap hotels nearby and find the perfect accommodation for your needs.

All facilities in Grand Mercure Malang Mirama

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Others

Things to Do

  • Outdoor pool
  • Children play area

Transportation

  • Bus/truck parking
  • Valet parking

General

  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Hotel Services

  • Concierge
  • 24-hour Receptionist

Accommodation Policy & General Information in Grand Mercure Malang Mirama

Important Note

Children Policy

  • 0–6 years old: Free breakfast
  • 7–11 years old: Additional charge of IDR 88,500
  • 12 years old and above: Additional charge of IDR 177,000

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Grand Mercure Malang Mirama
16
Another facilities in Grand Mercure Malang Mirama
Outdoor pool, Children play area, Bus/truck parking, Valet parking, Swimming pool

Frequently asked question in Grand Mercure Malang Mirama

What are available facilities at Grand Mercure Malang Mirama?
There are top facilites at Grand Mercure Malang Mirama such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Malang Mirama?
The standard check-in time at Grand Mercure Malang Mirama is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Malang Mirama
Grand Mercure Malang Mirama has a 5.0-star rating.
How many floors does Grand Mercure Malang Mirama have?
Grand Mercure Malang Mirama has 16.
Are there any parking spots at Grand Mercure Malang Mirama ?
Yes: Yes, there are parking spots at Grand Mercure Malang Mirama
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More Reviews from Other Guests in Grand Mercure Malang Mirama

9.2
Exceptional
From 1,639 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.2

Service and Facilites

9.2

People often mention about Grand Mercure Malang Mirama
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Bedroom (173)
Staff Friendliness (170)
Ambiance (166)
Room Space (161)
Hotel Area (156)
Bathroom (153)
Family Friendly (152)
Variety (146)
Taste (130)
Accessibility (122)
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Traveler Reviews Grand Mercure Malang Mirama

Number of reviews per page
20
40
Customer reviews
S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The service from check-in to check-out was nothing to disappoint.
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z***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
It was a pleasure staying at the Grand Mercure
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
I really enjoyed staying here, it's close to everything. If I go back to Malang, I'll stay here again.
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12 Oct 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
D***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Overall, it's okay, befitting a 5-star rating. The menu is comprehensive, from Indonesian to Chinese food. The taste is also very pleasing to our palate.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The executive room is very comfortable, the food is delicious and varied, very good value for money.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very happy, first time to Malang, got a good hotel.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is amazing and very friendly. We got a free family photo in kebaya outfits, which was so cute. It came with a frame.
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Accommodation's Reply
02 Oct 2026
Dear Mr./Ms. E*a, Mr./Ms. Sugeng Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to hear that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Adhi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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Kendedes R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
All services are satisfactory, only the breakfast does not have much variety and the taste is ordinary for a 4-star hotel. Hopefully the service in the restaurant and the taste will improve in the future.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We have received some of your feedback and will review it for future improvements. Thank you for sharing. We hope to welcome you back again in the near future and provide you with a similarly memorable stay. Thank you for your trust. Thank you. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group of Hotels, Mercure Surabaya, Grand Mirama
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G***h
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly and kind. The facilities are also well-maintained.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was great fun, the kids were happy.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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WIRATAMA D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is amazingly great
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All staff, from security, cleaning service, and receptionist are very friendly and the service is satisfactory. Responsive to help us carry our suitcases. There is a welcome drink in the lobby. The swimming pool is warm until my child doesn't want to stop swimming. Maybe an indoor playground can be added to make it more kids friendly. The hotel room is comfortable and soundproof. The Wi-Fi signal is good and YouTube is already using YouTube Premium, guaranteed without ads. And in the room there are free snacks such as tempeh chips and tea boxes. The hotel is very close to the toll gate. And those who like morning culinary can take a walk to Klojen Market.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A pleasant experience with a hotel full of facilities and friendly service, top!
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2 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
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fitry h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My family and I were celebrating my husband's birthday, and the hotel staff helped us create a really cool birthday mural.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
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Dwi H. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was a really pleasant experience to stay here, the staff are friendly.
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1 people find it helpful
Accommodation's Reply
21 Sep 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya, Grand Mirama
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, ample parking but expensive prices.
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Accommodation's Reply
18 Sep 2026
Dear G***t, Sugeng Sonten, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your feedback is truly valuable to us and has been shared with the relevant team for evaluation and improvement to ensure that similar situations do not occur in the future. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A perfect hotel for a staycation with children. The facilities are varied and there are plenty of activities to do while you're at the hotel.
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2 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear e***a, Sugeng Sonten, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
W***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
good good good good good good good good
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Accommodation's Reply
18 Sep 2026
Dear W***u, Sugeng Sonten, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
Y***y
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
The room is comfortable, clean, suitable for family vacations because there are many activities for children, the check-in and checkout process is fast, the breakfast is delicious with many varieties.
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Accommodation's Reply
18 Sep 2026
Dear Y***y, Sugeng Sonten, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama
Verified Traveler
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
It was a great stay. The amenities are complete, the breakfast menu is varied and delicious, and the staff is very friendly. Enjoyed your family vacation here. Recommended 👍
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3 people find it helpful
Accommodation's Reply
30 Aug 2026
Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama
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