Overall Ratings & Reviews Grand Mercure Malang Mirama

Dear Ignatius I. H., Sugeng Enjing. Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing to know that you had a pleasant experience during your stay with us. We will share and share your review with our team. We are sure that this will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear U*p., Sugeng Enjing, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience during your stay with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear R*a., Sugeng Enjing, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear R*a., Sugeng Enjing, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear R*a., Sugeng Enjing, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear S*a., Sugeng Enjing, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience during your stay with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear B***l Good Morning, Warm greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide such valuable feedback regarding your recent experience with us at Grand Mercure Malang Mirama. We sincerely apologize for the unfortunate experience you encountered regarding the system error and guest details. We appreciate you bringing this matter to our attention. Please rest assured that the safety and security of all our guests remain our top priority. We have conducted additional training for our entire team, both on technical and non-technical aspects, to prevent such issues from occurring in the future. We deeply regret the discomfort this situation may have caused. Once again, we apologize for the inconvenience, and thank you for your valuable insights. We hope to have the opportunity to welcome you back in the near future. Thank you very much. Kind Regards, Sugito Adhi Cluster General Manager

Dear Nur H. A., Sugeng Sonten, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience during your stay with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear A*i Dear Sugeng Sonten, Warmest Greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear R*i, Sugeng Enjing, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while staying with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear Angga e Dear Sugeng Sonten, Warmest Greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a very valuable review regarding your experience with us Grand Mercure Malang Mirama. It is very pleasant for us to know that you had a pleasant experience while with us. First of all, we apologize if there are some things that made you feel uncomfortable with the friendliness of our team. We will share and inform our team about your review. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear Niko A.W, Sugeng Sonten, Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager

Dear Mr. Dharmawijaya W, Sugeng Sonten, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience during your stay with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear L*i, Sugeng Sonten, Warmest Greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience during your stay with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear E*y, Sugeng Sonten, Warmest greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear N***a, Sugeng Sonten, Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager

Dear Juni i. Sugeng Sonten, Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager

Dear W*i, Dear Sugeng Sonten, Warmest Greetings from Grand Mercure Malang Mirama. Thank you for taking the time to provide a valuable review regarding your experience with us at Grand Mercure Malang Mirama. It is very pleasing for us to know that you had a pleasant experience while with us. We will share and share your review with our team. We are sure that this will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you. Sincerely, Sugito Adhi. Cluster General Manager.

Dear Audrey E. Sugeng Sonten, Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. First of all, we sincerely apologize for the inconvenience caused. Regarding your review, please know that all of our guests are our top priority, and we are committed to providing the best service that meets every guest's expectations. We have conducted retraining for all of our team members to ensure that such incidents do not happen again in the future—for you and all of our guests. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager