Cody M.

Leisure

10.0

/10

Reviewed 2 day(s) ago

I would definitely stay here again.

Find this review helpful?

sulistyo a. p.

Business

10.0

/10

Reviewed 7 day(s) ago

It's really good, I've stayed at Artotel Mangkuluhur twice, it's always good.

See original

Find this review helpful?

F***i

10.0

/10

Reviewed 1 week(s) ago

Great place to celebrate your special day, lovely room and great hospitality. The food tastes very on point, they have traditional Indonesian and Western comfort food. The hotel's access to Lippo Mall is also the best point for staying there. Thank you Mangkuluhur!

Find this review helpful?

G***a

9.4

/10

Reviewed 1 week(s) ago

Feels good, excellent service, thank you

Find this review helpful?

Tamara N.

9.4

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly, the restaurant and bar are delicious, the gym is clean, and the rooms are comfortable. It's really great 👍

See original

Find this review helpful?

Keyren

Staycation

10.0

/10

Reviewed 2 week(s) ago

The room was clean and comfortable, with a design similar to Artotel Senayan. The bathroom was clean, but the water pooled after a long shower. There's a Smart TV, so you can enjoy watching movies during your staycation. It's a short walk to Semanggi (Lippo Mall Nusantara). Parking is ample. Unfortunately, we didn't get a view of Gatot Subroto yesterday.

See original

Find this review helpful?

Accommodation's Reply

27 Jul 2026

Dear Ms. Keyren, Warmest Greetings from Mangkuluhur ARTOTEL Suites! Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future! We HeART You, Raesita Bella Duty Manager

Lionita R.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Hopefully I can stay here longer 👍🏻

Find this review helpful?

Accommodation's Reply

25 Jul 2026

Dear Mrs. Lionita, Warmest Greetings from Mangkuluhur ARTOTEL Suites! Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future! We HeART You, Raesita Bella Anjani Duty Manager

Lionita R.

Staycation

9.7

/10

Reviewed 2 week(s) ago

The best choice is to stay here because it is close to everywhere and the room facilities are really good.

See original

Find this review helpful?

Accommodation's Reply

25 Jul 2026

k***a

Business

9.7

/10

Reviewed 3 week(s) ago

Super satisfying to stay here. Will be back!

Find this review helpful?

Accommodation's Reply

23 Jul 2026

Dear Valued Guest, Warmest Greetings from Mangkuluhur ARTOTEL Suites! Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future! We HeART You, Raesita Bella Duty Manager

R***Y

10.0

/10

Reviewed 3 week(s) ago

What a great hospitality 🥰🥰🥰 .........

1 people find it helpful

Accommodation's Reply

23 Jul 2026

F***h

10.0

/10

Reviewed 3 week(s) ago

Senang sekalii nginep disinii🥰 Ambiance/Facilities: 🌟🌟🌟🌟🌟 Food: 🌟🌟🌟🌟🌟 Staff Assistance: 🌟🌟🌟🌟🌟 Highlights: 🌟🌟🌟🌟🌟 Price: 🌟🌟🌟🌟🌟 Location: 🌟🌟🌟🌟🌟

Find this review helpful?

Accommodation's Reply

23 Jul 2026

R***a

Business

10.0

/10

Reviewed 3 week(s) ago

Friendly hotel staff helped during check-in

See original

Find this review helpful?

Accommodation's Reply

20 Jul 2026

R***a

Business

10.0

/10

Reviewed 3 week(s) ago

Friendly hotel staff helped during check-in.

See original

Find this review helpful?

Accommodation's Reply

23 Jul 2026

I***n

10.0

/10

Reviewed 4 week(s) ago

The service is truly the best, I didn't know there was a living room that cool 😭

See original

Find this review helpful?

Accommodation's Reply

20 Jul 2026

I***n

10.0

/10

Reviewed 4 week(s) ago

The service is the best, I hope I can stay here again.

See original

2 people find it helpful

Accommodation's Reply

20 Jul 2026

B***S

Business

10.0

/10

Reviewed 4 week(s) ago

I left my watch behind and it was found by the hotel staff shortly after I checked out. A remarkable culture of integrity.

See original

1 people find it helpful

Accommodation's Reply

20 Jul 2026

Elvi d.

Business

8.5

/10

Reviewed 4 week(s) ago

I lost a newly purchased Guerlain lipstick with my name engraved on it. I left it in hotel room 1503 and it wasn't found when I woke up four days after checking out. When I asked the hotel, they said it wasn't there, even though I was sure I left it in the room. I'm sorry, but it's a shame. I've been staying there many times, since I stayed at the Crown and Holiday Inn.

See original

Find this review helpful?

Accommodation's Reply

10 Jul 2026

Dear Ms. Elvi, Warmest greeting from Mangkuluhur Artotel Suites ! Thank you for taking the time to share your feedback. We are truly sorry to learn about the loss of your Guerlain lipstick. We understand how upsetting this must be, particularly as it was a recent purchase and personally engraved with your name. Following your inquiry, we immediately requested our Housekeeping team to conduct a comprehensive search of Room 1503. In addition, our Lost & Found storage was thoroughly checked to ensure the item had not been handed in. Regrettably, despite these extensive efforts, the lipstick could not be found. We sincerely regret the disappointment this experience has caused. As a valued guest who has stayed with us since our Crown and Holiday Inn days, your loyalty is deeply appreciated, and it is especially disheartening to know that we have fallen short of your expectations on this occasion. Please accept our sincere apologies for this unfortunate situation. We remain committed to providing the highest standards of care and service, and we truly hope to have the privilege of welcoming you back for a much more positive experience in the future. We HeART You, Raesita Bella Duty Manager

Verified Traveler

Staycation

10.0

/10

Reviewed 4 week(s) ago

The staff [is] very friendly and helpful, the breakfast [is] so good ❤️

Find this review helpful?

Accommodation's Reply

11 Jul 2026

Manijo

10.0

/10

Reviewed 5 week(s) ago

The room was spacious, clean, centrally located, comfortable, and quiet. The furniture seemed brand new. The family was satisfied, and ended up extending their stay for another two days.

See original

Find this review helpful?

Accommodation's Reply

09 Jul 2026

Nuri

Business

6.0

/10

Reviewed 5 week(s) ago

The room was hot, the AC wasn't cold. For an Artotel, the AC was terrible. I was in room 828. It would be better to fix the AC first before giving it to guests. It's cooler with a fan than the AC in this room. Bad experience, even if I stayed for two nights. I wanted to change hotels but checked in until it was already very late. No choice.

See original

Find this review helpful?

Accommodation's Reply

09 Jul 2026

Dear Ms. Nuri S, Warmest greeting from Mangkuluhur Artotel Suites ! Thank you for taking the time to share your feedback. We sincerely apologize for the discomfort you experienced with the air conditioning in your room. We understand how frustrating it must have been, especially after arriving late at night and staying for two nights. Please accept our deepest apologies for not meeting your expectations. Your comments regarding the AC have been shared with our related team for immediate inspection and corrective action. We agree that all room facilities should be in proper working condition before being assigned to our guests. We truly regret that this experience affected your stay and appreciate you bringing it to our attention. We hope you will give us another opportunity in the future to provide you with the comfortable and enjoyable stay that reflects our usual standards. We HeART You, Raesita Bella Duty Manager

Mangkuluhur ARTOTEL SUITES

Overall Ratings & Reviews Mangkuluhur ARTOTEL SUITES

8.8

8.9

8.8

9.1

8.8

Traveler Reviews Mangkuluhur ARTOTEL SUITES