Azana Asia Cilacap

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9.3
Exceptional
From 3,026 reviews
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Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap
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Staff Friendliness (176)
Bedroom (167)
Ambiance (152)
Distance to City Center (150)
Hotel Area (146)
Room Space (142)
Bathroom (141)
Accessibility (135)
Family Friendly (119)
Surroundings (100)
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Traveler Reviews Azana Asia Cilacap

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
To me, this hotel has good value for money.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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C***a
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Business
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10.0
/10
Reviewed 6 day(s) ago
The room was nice, and the hotel staff was very friendly and helpful, but unfortunately, there were ants in the room. Hopefully, they'll pay more attention to cleanliness.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Arief S. S.
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and helpful, perfect for business trips.
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Accommodation's Reply
14 Jul 2026
Dear Arif S. S, The Azana Asia Cillakap Hotel extends its warmest greetings. We sincerely thank you for a satisfying stay. Your positive feedback is a great encouragement to all our staff to provide the best service. We are also very pleased to hear that you enjoyed your stay at the Azana Asia Cillakap Hotel. We will continue to do our utmost to continuously improve our service quality and provide unforgettable experiences for all our guests. We look forward to your return to the Azana Asia Cillakap Hotel. Please feel free to let us know if you have any suggestions for service improvement. Thank you. Sincerely, The Management of the Azana Asia Cillakap Hotel
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R***d
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Transit
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8.5
/10
Reviewed 5 week(s) ago
Just okay.... considered value for money.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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I***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The check-in process took a very long time, almost half an hour.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Yuu W.
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9.4
/10
Reviewed 7 week(s) ago
Quite a pleasant place to stay.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Ms./Mrs. U.W., Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***i
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10.0
/10
Reviewed 7 week(s) ago
The best hotel in Cilacap, of course with a price that is worth it.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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T***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
One of the recommended hotels when visiting Cilacap city again.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Zahra
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Business
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10.0
/10
Reviewed 10 week(s) ago
The hotel is comfortable, the staff are friendly, and the rooms are clean.
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Accommodation's Reply
07 Jun 2026
Dear Ms. Zahra, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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LOVELY A.
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
A pleasant... Downtown hotel, close to the beach. Nice, spacious rooms, complete hotel facilities.
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+3
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Accommodation's Reply
30 May 2026
Dear Ms. Lovely, Sincerely, Azana Asia Cilacap Hotel would like to thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Azana Asia Hotel Cilacap in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Azana Asia Cilacap Hotel
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s***i
icon-Leisure
Leisure
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9.7
/10
Reviewed 12 week(s) ago
Friendly staff, spacious rooms, very pleasant, but please replace all rooms with smart TVs.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Erwina S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, everyone is quick to respond.., the security guard is also great. I initially thought it was a small hotel, because the price was very affordable. But it turns out the hotel is that proper. Nice, clean rooms, fragrant towels. I've stayed at 3 different hotels in the area. And I think Azana is the best. The breakfast is also the best compared to the previous hotel I've been to (even though the previous hotel's room rate was more expensive).. Overall Azana is really good. Hopefully it can maintain it. Next time I go there again, God willing, I'll stay at Azana again.
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1 people find it helpful
Accommodation's Reply
09 May 2026
Dear Ms./Mrs. Erwina S., Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly hotel staff, good service, quiet atmosphere, pocket-friendly prices.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I've stayed there twice, it's comfortable. It's good.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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M***a
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Transit
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10.0
/10
Reviewed 15 week(s) ago
Okay... Very suitable for families whose family room is
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
An honest review. Overall, it's okay. The location is very strategic. However, during check-in, the receptionist didn't explain the available facilities, be it the swimming pool, gym, or anything else there. So, in the morning, we took the initiative to ask the receptionist what facilities were available and what time they were open until what time. The room was comfortable, the AC was cold, spacious, the TV was squeaky, and the cleanliness of the room should be improved, because there were still strands of hair and dirt in the corners. At night, I wanted to order food, but the restaurant extension call wasn't answered. I was forced to buy food outside the hotel. At breakfast, I was greeted warmly by the staff. At breakfast, the menu was complete and tasted good, but (-) the rice was hard. The concierge was very friendly, and the security was also friendly. Hopefully, these shortcomings will be a guideline for improvement. Thank you.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 15 week(s) ago
You should pay more attention to the cleanliness of the sheets, they are very dirty.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Muhammad R.
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9.7
/10
Reviewed 17 week(s) ago
The room is quite spacious, the staff service is good, from security, receptionist, other staff... everyone is polite... hopefully the service will get better... (I stayed here for 5 days)
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Accommodation's Reply
17 Apr 2026
Dear Mr. Muhammad R, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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hendy k. r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was very friendly and helpful.
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Accommodation's Reply
17 Apr 2026
Dear Hendy to R, Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
This is one of the recommended hotels in the Cilacap area. Every time I go to Cilacap, I always stay here. Besides being comfortable, the staff are friendly.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel
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Number of reviews per page
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