What is normal check-in & check-out time at Azana Asia Cilacap?

The standard check-in time at Azana Asia Cilacap is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Azana Asia Cilacap provide breakfast?

Yes, Azana Asia Cilacap provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Azana Asia Cilacap?

Azana Asia Cilacap is a 4.0-star hotel.

How many floors does Azana Asia Cilacap have?

Azana Asia Cilacap has 5 floors.

How many rooms are available at Azana Asia Cilacap?

Azana Asia Cilacap has 98 rooms in total.

Does Azana Asia Cilacap provide parking?

Yes, Azana Asia Cilacap provides parking. Please confirm details directly with the hotel.

Does Azana Asia Cilacap provide early check-in?

Yes, early check-in is available at Azana Asia Cilacap, subject to availability. Please contact the hotel directly to arrange this.

Does Azana Asia Cilacap provide late check-out?

Yes, late check-out is available at Azana Asia Cilacap, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Azana Asia Cilacap?

Azana Asia Cilacap is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

Azana Asia Cilacap

Name: Azana Asia Cilacap
Address: jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212, jl. gatot subroto no 120 wanasari sidanegara cilacap, Jawa Tengah, 53212, Indonesia
Rating: 9.3

Hotels

Preferred Partner

9.3

/10

Exceptional

2,991 reviews

What Guests Say About Their Stay

Staff Friendliness (247)

Bedroom (226)

Distance To City Center (224)

Ambiance (214)

Erwina S.

10.0

/ 10

The hotel staff is very friendly, everyone is quick to respond.., the security guard is also great. I initially thought it was a small hotel, because the price was very affordable. But it turns out the hotel is that proper. Nice, clean rooms, fragrant towels. I've stayed at 3 different hotels in the area. And I think Azana is the best. The breakfast is also the best compared to the previous hotel I've been to (even though the previous hotel's room rate was more expensive).. Overall Azana is really good. Hopefully it can maintain it. Next time I go there again, God willing, I'll stay at Azana again.

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Verified Traveler

10.0

/ 10

The hotel staff was very friendly, helpful, and provided prompt check-in. The service was good and prompt. The atmosphere was comfortable, safe, and clean, with ample and pleasant public facilities.

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Y***w

9.4

/ 10

All the staff, from the cleaning service, security, to the front desk, were super friendly. We stayed for 2 nights and got snacks for the kids, and the cleanliness of the room was also top-notch.

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Waluyo R.

9.4

/ 10

The staff + security are friendly and cooperative, the hotel area and rooms are very clean, the AC is super cold, guaranteed not to be disappointed, if I go to Cilacap again, I will definitely stay here.

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M***a

9.7

/ 10

The staffs were so friendly and helpful, the check in and check out was smooth. We were so happy to stay here and had great times

In the Area

See Map

jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Azana Asia Cilacap is a good choice when you are visiting Central Cilacap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Azana Asia Cilacap

jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212

Discover More Places

Discover More About Azana Asia Cilacap

Discover Your Perfect Stay at Azana Asia Cilacap

Welcome to Azana Asia Cilacap, your premier destination for an unforgettable experience in Jawa Tengah, Indonesia. Whether you're planning a business trip, a romantic getaway, or a family vacation, Azana Asia Cilacap offers a harmonious blend of comfort, convenience, and local charm. Room rates at Azana Asia Cilacap start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Azana Asia Cilacap Location

Nestled in the vibrant heart of Cilacap, Azana Asia Cilacap is conveniently situated at jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212. This prime location places you just a short distance from the city center, making it easy to explore the local culture and attractions. For those arriving by road, the hotel is easily accessible from the nearest major highway, ensuring a smooth journey. The atmosphere surrounding Azana Asia Cilacap is one of relaxed sophistication, offering a peaceful retreat while remaining close to the pulse of the city. You'll find yourself within easy reach of local markets, dining establishments, and essential services, all contributing to a truly convenient and enjoyable stay.

Azana Asia Cilacap Facilities & Services

Facilities for guests at Azana Asia Cilacap are designed to cater to every need, ensuring a comfortable and memorable experience.

Enjoy a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 7:00 PM.
Indulge in a rejuvenating experience at our on-site spa and wellness center, available from 10:00 AM to 9:00 PM (additional fees apply).
Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
For our younger guests, a dedicated children's play area offers fun and entertainment.
Take advantage of our secure and complimentary parking space, perfect for guests traveling by car.
Our friendly concierge team is available 24/7 to assist with any requests or provide local recommendations.
Experience seamless travel with our available airport transfer service (additional fees apply).

Azana Asia Cilacap Room Types

The room types of Azana Asia Cilacap offer a diverse range of options to suit every traveler's preference. Choose from our well-appointed Deluxe Rooms, offering comfortable accommodations with either City View or Garden View. For those seeking more space and luxury, our Suites provide an elevated experience. We also offer spacious Family Rooms, perfect for group travel. All rooms are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Select rooms feature a relaxing bathtub, providing an extra touch of indulgence. While we do not currently offer pet-friendly rooms, we strive to maintain a pristine environment for all our guests.

Azana Asia Cilacap Dining & Restaurants

Savor a culinary journey at Azana Asia Cilacap, where our dining venues offer a delightful array of flavors. Our main restaurant, "The Cilacap Kitchen," serves a delectable breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices per person starting at PHP 350. For lunch and dinner, explore our à la carte menu featuring authentic Indonesian cuisine and international favorites. Enjoy a casual coffee or light snack at our "Azure Cafe," open from 8:00 AM to 10:00 PM. In the evening, unwind at our "Skyline Bar" with panoramic city views, offering a selection of cocktails and appetizers from 5:00 PM to 11:00 PM.

Azana Asia Cilacap Nearby Attractions and Activities

Explore the vibrant surroundings of Azana Asia Cilacap with these popular nearby attractions:

Alun-Alun Cilacap:
The central town square, perfect for a leisurely stroll and experiencing local life.
Teluk Penyu Beach:
A beautiful coastal stretch known for its scenic views and recreational activities.
Benteng Pendem Cilacap:
A historical Dutch fort offering a glimpse into the region's past.
Cilacap City Park:
A green oasis providing a tranquil escape within the city.
Pasar Wage Cilacap:
Immerse yourself in the local culture at this bustling traditional market.

If you are looking for other activities around Azana Asia Cilacap, check out the best deals on Traveloka: Recommended activities in Cilacap!

How to Get to Azana Asia Cilacap from the Airport

Navigating your journey to Azana Asia Cilacap is made simple with various transportation options. The airport transfer service of Azana Asia Cilacap can be arranged directly with the hotel for a seamless arrival. For those preferring independent travel, here's how to get to Azana Asia Cilacap:

Taxi:
Metered taxis are readily available at the airport. The estimated fare to Azana Asia Cilacap is around PHP 250-350, depending on traffic.
Ride-hailing Service:
Utilize a ride-hailing service for a convenient and often more affordable option. Prices typically range from PHP 200-300.
Hotel Private Transfer:
For ultimate convenience and comfort, pre-book the hotel's private airport transfer services. This service can be arranged at a fixed rate, ensuring a stress-free start to your stay.

Summary of Why You Should Choose to Stay at Azana Asia Cilacap

Choosing Azana Asia Cilacap means opting for a stay that combines comfort, excellent service, and a prime location. With a wide range of room types to suit every need and a host of facilities designed for relaxation and convenience, your stay is guaranteed to be pleasant. The dining options offer a taste of local and international flavors, and the proximity to key attractions makes exploring Cilacap effortless. Here’s why Azana Asia Cilacap is your ideal choice:

Exceptional value for money with competitive room rates.
A variety of comfortable and well-equipped rooms.
Convenient location with easy access to local attractions.
Excellent on-site dining and leisure facilities.
Friendly and attentive staff dedicated to your comfort.

Discover the best Room availability at Azana Asia Cilacap and start Planning your trip today. For seamless Booking Azana Asia Cilacap, visit Traveloka and take advantage of their user-friendly platform. Book budget hotels in Jawa Tengah and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Azana Asia Cilacap

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
Bar
Breakfast
Buffet breakfast
Cafe
Continental breakfast
Dining area
Early bird breakfast
Show cooking restaurant
Vegetarian meal

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Smoking area
Smoke-free

Hotel Services

Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Business Facilities

Meeting facilities
Photocopier
PRINTER
Projector

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Things to Do

Outdoor pool
Spa

Transportation

Area shuttle

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Accommodation Policy & General Information in Azana Asia Cilacap

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Azana Asia Cilacap	98
Number of floors in Azana Asia Cilacap	5
Another facilities in Azana Asia Cilacap	Coffee shop, Early check-in, 24-hour room service, Late check-out, Breakfast restaurant

More Reviews from Other Guests in Azana Asia Cilacap

Overall Ratings & Reviews Azana Asia Cilacap

Traveloka (2,991)

9.3

Exceptional

From 2,991 reviews

Provided by travelers on

Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap

All

Staff Friendliness (174)

Bedroom (165)

Ambiance (150)

Distance to City Center (147)

Hotel Area (145)

Room Space (139)

Bathroom (139)

Accessibility (134)

Family Friendly (117)

Surroundings (99)

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Traveler Reviews Azana Asia Cilacap

Number of reviews per page

20

40

Customer reviews

T***i

Leisure

10.0

/10

Reviewed 4 day(s) ago

One of the recommended hotels when visiting Cilacap city again.

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Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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Zahra

Business

10.0

/10

Reviewed 3 week(s) ago

The hotel is comfortable, the staff are friendly, and the rooms are clean.

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Accommodation's Reply

07 Jun 2026

Dear Ms. Zahra, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel

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LA

LOVELY A.

Staycation

10.0

/10

Reviewed 4 week(s) ago

A pleasant... Downtown hotel, close to the beach. Nice, spacious rooms, complete hotel facilities.

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+3

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Accommodation's Reply

30 May 2026

Dear Ms. Lovely, Sincerely, Azana Asia Cilacap Hotel would like to thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Azana Asia Hotel Cilacap in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Azana Asia Cilacap Hotel

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s***i

Leisure

9.7

/10

Reviewed 5 week(s) ago

Friendly staff, spacious rooms, very pleasant, but please replace all rooms with smart TVs.

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Accommodation's Reply

20 May 2026

Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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ES

Erwina S.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, everyone is quick to respond.., the security guard is also great. I initially thought it was a small hotel, because the price was very affordable. But it turns out the hotel is that proper. Nice, clean rooms, fragrant towels. I've stayed at 3 different hotels in the area. And I think Azana is the best. The breakfast is also the best compared to the previous hotel I've been to (even though the previous hotel's room rate was more expensive).. Overall Azana is really good. Hopefully it can maintain it. Next time I go there again, God willing, I'll stay at Azana again.

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1 people find it helpful

Accommodation's Reply

09 May 2026

Dear Ms./Mrs. Erwina S., Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel

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A***s

Business

10.0

/10

Reviewed 8 week(s) ago

Friendly hotel staff, good service, quiet atmosphere, pocket-friendly prices.

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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M***a

10.0

/10

Reviewed 8 week(s) ago

I've stayed there twice, it's comfortable. It's good.

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1 people find it helpful

Accommodation's Reply

05 May 2026

Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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M***a

Transit

10.0

/10

Reviewed 8 week(s) ago

Okay... Very suitable for families whose family room is

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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A***d

Business

8.5

/10

Reviewed 8 week(s) ago

An honest review. Overall, it's okay. The location is very strategic. However, during check-in, the receptionist didn't explain the available facilities, be it the swimming pool, gym, or anything else there. So, in the morning, we took the initiative to ask the receptionist what facilities were available and what time they were open until what time. The room was comfortable, the AC was cold, spacious, the TV was squeaky, and the cleanliness of the room should be improved, because there were still strands of hair and dirt in the corners. At night, I wanted to order food, but the restaurant extension call wasn't answered. I was forced to buy food outside the hotel. At breakfast, I was greeted warmly by the staff. At breakfast, the menu was complete and tasted good, but (-) the rice was hard. The concierge was very friendly, and the security was also friendly. Hopefully, these shortcomings will be a guideline for improvement. Thank you.

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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S***a

Transit

6.8

/10

Reviewed 8 week(s) ago

You should pay more attention to the cleanliness of the sheets, they are very dirty.

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Asana Asia Silakup Hotel extends its deepest respects and gratitude for sharing your stay experience. Your review is a great encouragement and motivation to our entire team to continue providing the best possible service. We will re-evaluate any services that do not meet our standards. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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Muhammad R.

9.7

/10

Reviewed 9 week(s) ago

The room is quite spacious, the staff service is good, from security, receptionist, other staff... everyone is polite... hopefully the service will get better... (I stayed here for 5 days)

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Accommodation's Reply

17 Apr 2026

Dear Mr. Muhammad R, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel

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hendy k. r.

10.0

/10

Reviewed 10 week(s) ago

The hotel staff was very friendly and helpful.

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Accommodation's Reply

17 Apr 2026

Dear Hendy to R, Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel

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Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

This is one of the recommended hotels in the Cilacap area. Every time I go to Cilacap, I always stay here. Besides being comfortable, the staff are friendly.

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Accommodation's Reply

09 Apr 2026

Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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G

Guest

Business

8.5

/10

Reviewed 11 week(s) ago

Affordable price, clean room, cold AC

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1 people find it helpful

Accommodation's Reply

14 Apr 2026

Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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P***i

8.7

/10

Reviewed 11 week(s) ago

For the bathroom, please clean it well, and for the bed sheets, if they are dirty and have lots of yellow spots, please change them, don't just tidy them up.

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Accommodation's Reply

09 Apr 2026

Dear Valued Guest, Respectfully yours from Asana Asia Silakup Hotel, we would like to express our gratitude for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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Verified Traveler

Leisure

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was very friendly, helpful, and provided prompt check-in. The service was good and prompt. The atmosphere was comfortable, safe, and clean, with ample and pleasant public facilities.

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Accommodation's Reply

02 Apr 2026

Dear Valued Guest, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your compliments are a great encouragement and motivation to our entire team to continue providing the best possible service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our services and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our services. Sincerely, The Management Team, Asana Asia Silakup Hotel

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G

Gunawan

Staycation

10.0

/10

Reviewed 12 week(s) ago

It was very pleasant to stay here, God willing, one day I will stay here again when I go home to Cilacap.

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Accommodation's Reply

30 Mar 2026

Dear Ms. Kunawan, Sincerely, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel

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YS

Yosep S.

8.5

/10

Reviewed 12 week(s) ago

The hotel location is easy to reach, the atmosphere is comfortable and friendly, and road access to the city center is also easy.

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Accommodation's Reply

07 Apr 2026

Dear Mr. Joseph S., Sincerely yours, Asana Asia Silakup Hotel. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know you enjoyed your stay at Asana Asia Silakup Hotel. We are committed to continuously improving the quality of our service and providing memorable stays for all our guests. We hope to welcome you back to Asana Asia Silakup Hotel in the future. Please let us know if there is anything we can improve in our service. Sincerely, The Management Team, Asana Asia Silakup Hotel

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ms

martin s.

Leisure

8.3

/10

Reviewed 12 week(s) ago

It's not my first time staying at Azana.. This is my third time staying here.. My previous experience staying at this hotel was very ok.. But for the last time it was a bit disappointing.. I checked in and didn't get a towel and a mat.. I called them and they sent it, and it took a long time.. I had to call several times, my parents got angry because they couldn't take a shower because there were no towels.. The cleanliness of the room was also not maintained.. The floor of the room was sticky and not mopped.. The room felt damp when the door was opened, and there were lots of ants on the walls.. The sheets had lots of yellow stains.. But it was clean, Please pay attention to details like this so as not to disappoint customers. Thank you.

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2 people find it helpful

Accommodation's Reply

02 Apr 2026

Dear Mr. Martin, Thank you for your review and feedback. We will ensure that all facilities in our hotel meet our safety and comfort standards. Your positive feedback will be used to improve our services in the future. We appreciate you choosing Asana Asia Silacup Hotel as your accommodation. We are honored to have provided you with the best service during your stay in Silacup. Sincerely, The Management Team, Asana Asia Silacup Hotel

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IMAM W.

8.3

/10

Reviewed 13 week(s) ago

Check-in time at 3pm still had to wait because it wasn't ready. Parking was narrow, had to be valet. When entering the room, the bathroom facilities were incomplete, a large towel, a small towel, and a doormat. When asked to the FO and the roomboy was not quick enough, still had to wait a long time. Breakfast at 8:30, many food stocks were already empty. The children usually had fried rice for breakfast but had to wait a long time. Coffee was available but the glasses were empty. The fruit variety was minimal, only bananas, melons, watermelons, papayas, and even that was the leftovers because when it was my turn there were only papayas, bananas, and watermelons. The variety of heavy meals was also limited. There were also few waiters. Dirty utensils on the table were still piled up so they had to be pushed aside by themselves. Maybe this was my fault, I overslept, got out of the room at 8:30. But it would be more pitiful for those who got out of the room at 9am🙏

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+3

1 people find it helpful

Accommodation's Reply

30 Mar 2026

Dear Imam, Thank you for your review and feedback. We will ensure that all facilities in our hotel meet our safety and comfort standards. Your positive feedback will be used to improve our services in the future. We appreciate you choosing Azana Asia Cilacap Hotel as your accommodation. We are honored to have provided you with the best service during your stay in Cilacap. Sincerely, The Management Team, Azana Asia Cilacap Hotel

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