Azana Asia Cilacap

Hotels
Preferred Partner Plus
9.3
/10
Exceptional
2,783 reviews

What Guests Say About Their Stay

Staff Friendliness (174)
Bedroom (167)
Distance To City Center (161)
Ambiance (155)
M***a
9.7
/ 10
The staffs were so friendly and helpful, the check in and check out was smooth. We were so happy to stay here and had great times
Arief Y. P.
9.7
/ 10
This is my review dedicated for the hotel staff(s)! I really need to send my gratitude to all of Azana Asia Cilacap hotel staff(s) who took whole measure for finding and sending me back my forgotten belonging. They contacted me when I was already 2 hours ride to Purwokerto saying that one of my baby personal belonging left at the room. Since it will be burdensome to make a trip back to Cilacap, I was on the verge of letting it go. But when I casually asked whether they can send it back to my home in Jogja, they gladly accepted my request. So, thank you, thank you so much for all of the hotel staff(s). Kudos to you, guys! And, lastly for the F&B, do try theirs! The coffee menu is delicious! They also have instant noodle bar, hah! Even I opt-out breakfast during my stay but I ordered at their restaurant for lunch and evening snacks, and I didn't regret it. Last, thanks for the pleasant staying experience, Azana Asia Cilacap! Successes to you all!
In the Area
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jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Azana Asia Cilacap is a good choice when you are visiting Central Cilacap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Azana Asia Cilacap

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jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212
Lobby Azana Asia Cilacap
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Discover More About Azana Asia Cilacap

Azana Asia Cilacap Rates per Night

Looking for the best Azana Asia Cilacap hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Azana Asia Cilacap room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Azana Asia Cilacap Location & Address

Azana Asia Cilacap is located at jl. gatot subroto no 120 wanasari sidanegara cilacap, Cilacap Tengah, Cilacap, Jawa Tengah, Indonesia, 53212. It's situated in the Cilacap area of Indonesia, known for its coastal charm and local culture. The hotel is approximately 3 km from the city center.

How to go to Azana Asia Cilacap from Airport

Planning your hotel transfer from the airport to hotel? Here's a breakdown of how to get to Azana Asia Cilacap, ensuring a smooth and stress-free journey. Consider these options for your hotel transfer.
  • Taxi (Most Direct):

    A taxi from Tunggul Wulung Airport (CXP) to Azana Asia Cilacap is the most direct option. You can find taxis readily available outside the airport terminal. The journey typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are available in Cilacap. Simply book a ride through the app after you land. This option offers a balance of convenience and cost-effectiveness.
  • Airport Shuttle (Pre-booked):

    Check if Azana Asia Cilacap offers an airport shuttle service. If available, you can pre-book this service for a hassle-free transfer. This is often a comfortable and reliable option.
  • Public Transportation & Taxi (Budget-Friendly):

    While not the most direct, you could take a local bus from near the airport to Cilacap city center and then take a taxi or ride hailing to the hotel. This is the most affordable option but will take longer.

Tips:

For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This will save you time and ensure a smooth transfer to Azana Asia Cilacap.

Azana Asia Cilacap Reviews & Summary

Looking for all about hotel Azana Asia Cilacap? Hotel reviews can offer valuable insights before you book your stay. Here's a summary to help you decide if this hotel is right for you. Guests consistently praise Azana Asia Cilacap for its comfortable accommodations and friendly service. Many appreciate the hotel's convenient location, making it easy to explore the local area. A standout feature is the rooftop pool, offering stunning views of Cilacap.

One recent guest wrote: "The staff were incredibly helpful and welcoming. The room was clean and comfortable, and the rooftop pool was a real highlight. I would definitely stay here again!"

Azana Asia Cilacap Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Here's a breakdown of the different hotel room types available at Azana Asia Cilacap, helping you select the perfect option for your needs. Consider the categories of hotel rooms before you book.
  • Superior Room:

    These rooms offer comfortable accommodation with a choice of double or twin beds. Non-smoking rooms are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms have bathtubs.
  • Executive Suite:

    These suites feature a separate living area, providing ample space for relaxation. Non-smoking options are available.
  • Family Room:

    Designed for families, these rooms offer multiple beds or connecting rooms.
  • Smoking/Non-Smoking Rooms:

    Be sure to specify your preference when booking.

Azana Asia Cilacap is not a pet-friendly hotel. Please check with the hotel directly for any specific requirements.

Hotel Facilities in Azana Asia Cilacap

Discover the fantastic hotel amenities available at Azana Asia Cilacap. These hotel facilities are designed to make your stay as comfortable and enjoyable as possible.
  • Rooftop Swimming Pool:

    Enjoy a refreshing swim with panoramic city views. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with our well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Savor delicious Indonesian and international cuisine at our on-site restaurant.
  • Spa:

    Indulge in a relaxing massage or treatment at our spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained with our supervised Kids' Club. Open on weekends and holidays.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Meeting Rooms:

    Host your business events in our modern meeting rooms.

Hotel Buffet or Restaurant/Cafe in Azana Asia Cilacap

Explore the delightful dining options at Azana Asia Cilacap. Whether you're looking for a hearty hotel buffet or a relaxing hotel cafe, there's something to satisfy every palate.
  • The Restaurant:

    This is the main hotel restaurant, serving a variety of Indonesian and international dishes. The hotel buffet breakfast is served here daily, priced at approximately SGD 15 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy light snacks, coffee, and cocktails in a relaxed setting. Opening hours: 10:00 AM to 11:00 PM.
  • Special Dishes:

    Be sure to try the Nasi Goreng Jawa (Javanese Fried Rice), a signature dish at The Restaurant.

Azana Asia Cilacap Airport pickups and How to Book

Looking for hotels with airport shuttle services? Azana Asia Cilacap offers convenient hotel to airport transfer options to make your travel seamless.

Azana Asia Cilacap provides airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance with your flight details. Provide your arrival time, flight number, and the number of passengers. Additional charges may apply.

Nearby MRT Station & Bus Stops

Navigating Cilacap is easy with convenient access to public transportation. Here's a guide to the nearby MRT station and bus stops, making it simple to explore the city.
  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Jenderal Sudirman, approximately 500 meters from the hotel.
  • Public Transport Card:

    While Cilacap doesn't have an MRT system, you can use local bus services. Payment is typically made in cash directly to the conductor.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and places to visit nearby Azana Asia Cilacap, perfect for a family-friendly adventure. There are plenty of things to see nearby that will keep everyone entertained.
  • Teluk Penyu Beach (2 km):

    Enjoy the sun, sand, and sea at this popular beach. Entry is free.
  • Benteng Pendem (3 km):

    Explore this historic Dutch fortress. Entry fee is approximately SGD 2.
  • Cilacap City Park (1 km):

    A great place for a relaxing stroll or picnic. Free entry.
  • Widarapayung Beach (15 km):

    Another beautiful beach, slightly further from the city center. Entry is free.
  • Kemit Forest Education (25 km):

    A natural forest area perfect for hiking and outdoor activities. Entry fee is approximately SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Azana Asia Cilacap (Cilacap)

Explore the nearby dining options and local food scene around Azana Asia Cilacap. From cozy cafes to delicious local street food, there's something for everyone.

Cafes/Restaurants:

  • Excelso Cafe:

    Enjoy a variety of coffee drinks and light meals.
  • Pizza Hut:

    A familiar favorite for pizza lovers.
  • RM Seafood Handayani:

    A popular seafood restaurant serving fresh catches.

Local Street Food:

  • Sate Martawi:

    Grilled meat skewers served with peanut sauce.
  • Nasi Goreng Cilacap:

    Cilacap-style fried rice.
  • Mendoan:

    Fried tempeh, a local specialty.
  • Bakso:

    Indonesian meatball soup.
  • Gado-Gado:

    Indonesian salad with peanut sauce.

Shopping places near Azana Asia Cilacap (Cilacap)

Discover the nearby shopping destinations around Azana Asia Cilacap. Whether you're looking for department stores near me or a local market, there are plenty of options for retail therapy.
  • Rita Supermall Cilacap:

    A large shopping mall with a variety of stores and restaurants.
  • Matahari Department Store:

    A popular department store offering clothing, cosmetics, and household goods.
  • Pasar Gede Cilacap:

    A traditional market where you can find fresh produce, local snacks, and souvenirs.

Other Places to Stay Near Azana Asia Cilacap

Looking for alternative accommodations? Here are some other hotels nearby Azana Asia Cilacap, offering a range of options to suit your needs.

3 luxury/5–6 star hotels nearby:

  • There are no 5- or 6-star hotels in Cilacap.

3 four-star hotels nearby:

  • Hotel Dafam Cilacap:

    Offers modern rooms and a range of amenities.
  • Mutiara Hotel Cilacap:

    Features comfortable accommodations and a swimming pool.
  • Favehotel Cilacap:

    A budget-friendly option with stylish rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3 three-star hotels nearby:

  • @Hom Premiere Cilacap:

    Offers comfortable rooms and a convenient location.
  • Whiz Prime Hotel Sudirman Cilacap:

    Features modern accommodations and a range of facilities.
  • Hotel Sindoro Cilacap:

    A budget-friendly option with basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Cilacap? Check hotel availability and make your hotel reservations with ease. Room booking has never been simpler with Traveloka.

Whether you're looking for a relaxing getaway or an adventurous exploration, Cilacap has something for everyone. Book your stay at Azana Asia Cilacap or explore other options through Traveloka for the best deals and a seamless booking experience.

Don't miss out on the opportunity to book cheap hotels in Indonesia and discover cheap hotels nearby. Start planning your trip today!

All facilities in Azana Asia Cilacap

Bar, Cafe and Lounge Azana Asia Cilacap
Bar, Cafe and Lounge
Swimming Pool Azana Asia Cilacap
Swimming Pool
Functional Hall Azana Asia Cilacap
Functional Hall
Lobby Azana Asia Cilacap
Lobby
Exterior Azana Asia Cilacap
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Show cooking restaurant
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Things to Do

  • Outdoor pool
  • Spa

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Azana Asia Cilacap

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Azana Asia Cilacap
98
Number of floors in Azana Asia Cilacap
5
Another facilities in Azana Asia Cilacap
Coffee shop, Early check-in, 24-hour room service, Late check-out, Breakfast restaurant

Frequently asked question in Azana Asia Cilacap

Is Azana Asia Cilacap parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Azana Asia Cilacap. We don't currently offer valet parking services, however, ample parking is available for your convenience. Should you require any further assistance, please don't hesitate to contact us.
Does Azana Asia Cilacap offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those of Azana Asia Cilacap. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Azana Asia Cilacap offer free hotel Wi-Fi for guests during their stay?
To confirm whether Azana Asia Cilacap provides complimentary hotel WiFi to guests, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their WiFi policy and availability. Many hotels offer free WiFi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Azana Asia Cilacap? What are the top visitor attractions near the hotel?
The nearest bus stops are within easy walking distance of Azana Asia Cilacap; precise locations are best checked using a map app or by asking at reception. Unfortunately, there isn't an MRT station nearby. Regarding visitor attractions, you'll find several things to do nearby, depending on your interests. Local information and maps will help you discover the best options.
Is Azana Asia Cilacap a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Azana Asia Cilacap is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding pets, so confirming directly is the best way to ensure a smooth trip for you and your furry friend. Look for information on their pet policy or search for "animal friendly hotels" in Cilacap to find other options.
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More Reviews from Other Guests in Azana Asia Cilacap

9.3
Exceptional
From 2,783 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap
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Staff Friendliness (125)
Bedroom (124)
Ambiance (114)
Hotel Area (110)
Room Space (106)
Distance to City Center (105)
Bathroom (104)
Accessibility (101)
Family Friendly (88)
Check-in/out Time (77)
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Traveler Reviews Azana Asia Cilacap

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20
40
Customer reviews
Winarno B.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
A hotel in the suburbs with a quiet atmosphere close to the city
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g***h
icon-Business
Business
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9.4
/10
Reviewed 1 week(s) ago
Favorite hotel when in Cilacap
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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Deddy L. S.
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8.5
/10
Reviewed 2 week(s) ago
I brought an electric car and at the Azana Hotel there is a wall charger from PLN, so it's convenient while charging the car's electricity.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Deddy L. S, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, in general the hotel is clean.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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D***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The place is nice and clean and easy to access
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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A***i
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
All hotel staff are very friendly, please note that there is a charge for mineral water available in the room, there is a dispenser in the hotel room corridor, close to Indomaret Alfamart, and local culinary.
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Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice and comfortable, close to the city.
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Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staffs were so friendly and helpful, the check in and check out was smooth. We were so happy to stay here and had great times
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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G***r
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10.0
/10
Reviewed 4 week(s) ago
Recommended hotel, good service and comfortable.
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Sugiyati
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10.0
/10
Reviewed 4 week(s) ago
The main choice if you go to Cilacap, cheap but comfortable. The food is delicious
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Accommodation's Reply
04 Jul 2025
Dear Mr. / Mrs. Sugiyati, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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K***N
icon-Staycation
Staycation
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9.4
/10
Reviewed 4 week(s) ago
This is the umpteenth time I have stayed at this hotel when I returned to my hometown. The staff service is still friendly and the cleanliness of the rooms is still well maintained.... Please maintain and continue to improve the service.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
VERY NOT RECCOMENDED Our extended family booked 6 rooms, and we got a lot of dirty sheets in ALL the rooms, there were blood stains and urine marks, even after changing the sheets we got sheets that were not suitable for use, some of the sheets were very dirty. Until 23.00 we still couldn't rest because of the bed sheet problem. The hotel staff, especially the manager on duty, were incompetent in handling it until we had to wait from 21.00 to 23.00 to rest in the room. The floor of the room when we first checked in looked like it hadn't been mopped, there were still many stains on the floor, the hotel staff also came in and mopped it carelessly.
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, Thank you for taking the time to give us a review, what you experienced is not our standard of service, we will investigate and improve our service related to this problem so that it will not happen again in the future, it is an honor for us to be able to serve you and your family at Azana Asia Hotel Cilacap, hopefully the inconvenience that you have experienced will not prevent you from returning to receive our best service on your next visit. Regards, Azana Asia Hotel Cilacap Management
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, great swimming pool, very complete and delicious breakfast menu. Recommended, don't hesitate to stay at Azana.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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R***n
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
It was a great stay at Azana, all the staff were very friendly, very helpful, the room was clean, the check in was fast, the food was delicious, the menu was complete, very delicious. Thank you Azana.
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+3
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Nanda A. G.
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
Very satisfying, will come back to stay at Azana again.
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Accommodation's Reply
04 Jul 2025
Dear Mr. / Mrs. Nanda A. G, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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E***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Strategic, close to the hospital, close to food stalls, it's good
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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E***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The location is quite strategic, close to the city, so it's okay.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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K***N
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Staycation
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9.4
/10
Reviewed 6 week(s) ago
The staff is friendly, especially the security is great, always quick to serve guests and always arrange car parking, the rooms are clean and spacious... the downside is maybe the drinking water has to be taken from the dispenser in the corridor of the room, if in the room there is bottled water, but it is paid
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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K***o
icon-Business
Business
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8.4
/10
Reviewed 6 week(s) ago
staff service including technicians are all friendly, I like it just input: 1. both inside glasses are dusty 2. the kettle has a lot of black crust after pouring water, maybe from the heating element crusting 3. The TV doesn't work after calling a technician it turns out the remote has run out of batteries 4. regarding the mineral water bottle in the room, which has been conveyed since the beginning when I wanted to check that it was paid, it's not a matter of price but it sounds uncomfortable to hear that it's paid for, it's said to be a 4 star, why not just include it in the room price with an increased price, then convey it's free like that and it will definitely be nicer to hear it, so guests entering the room feel like they are really welcomed by the room with a drink on the table (not put in the refrigerator) and don't have to leave the room first to fill the water dispenser. 5. sandals if possible, separate them so that when you want to wear them, you just put your feet in without having to take them first to separate the left and right. 6. It's good for female staff to tie their hair neatly, not loosely, so it doesn't look like they've just taken a shower. always be successful
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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S***i
icon-Leisure
Leisure
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7.0
/10
Reviewed 7 week(s) ago
The water tap is leaking.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Exterior 4 Azana Asia Cilacap

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