Overall Ratings & Reviews Ayenda Hidalgo

Great location and we were able to check in at 10am so the staff was excellent. Unfortunately the bed and pillows weren’t comfortable at all so sleeping was rough. Also the WiFi was poor and kept dropping.

Ta feo, la señora de recepción tiene muy mala actitud no tiene aire, tampoco cable

Great walking distance to everything

I left the hotel when to another place but they charge me for that night

This property it’s great for waking araund the city

El cuarto tenía olores extraños, sabanas sucias, mucho ruido fuera del cuareto, el personal del hotel, poco amigable, no cordiales, no resuelven, la alfombra con mucho polvo, instalaciones descuidadas

HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .

DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.

The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.

Horrible experience. Room felt like a prison cell and had no AC. I believe the bed may have had bed bugs as my body had bite marks all over

Excelente atención , muy amables las resepcuionistas

Estoy satisfecho con el servicio. Me conectaba muy cerca de todo. En general, bien.

ME CANCELARON DE ULTIMA HORA Y ME QUEDE SIN HOTEL

Me gusta la ubicación, la limpieza y la atención del personal, de la salida del metro al hotel está solo despues de las 9pm y da un poco de temor, aunque muy cerca hay policias vigilando

El hotel está bien ubicado y tiene muchas opciones para transporte y acceso a museos, teatros y restaurantes. El internet es muy malo y el personal del hotel únicamente se limita a decir que así está la red y no se puede hacer nada, los vi con poca disposición para solucionar o canalizar mi incomodidad. Por otra parte no tienen plancha. Qué hotel no tiene una?

Solo estuve una noche, está bien ubicado, en general está muy bien, lo único fue que la habitación que me tocó estaba impregnada a tabaco, para la próxima pediré habitación no fumadores

No hubo excelente limpieza.

Todo excelente en las instalaciones a los alrededores un poco de miedo jaja, pero siempre se vio presencia de la policía

Solo un jabón y un shampoo para dos personas....y cobertores muy delgaditos

Prêt d’un parc et historique