Great hotel

Everything was great

Nice hotel good location

Very friendly reception staff. Nice to get a drink of fizz on arrival. The room was great and offered good value for money. The sky bar is worth a visit for a drink.

Great service

Very enjoyable stay for a Christmas event. The food, waiter service and music/DJ were all excellent and the photography was an unexpected highlight for the evening. My only comment is the room could have been better decorated with Christmas decorations as the outer edges of the room were quite bland.

Excellent stay arriving in the dark it was difficult to find Multi storey access on floor 8 as we didn’t know we had to access from the car park

Manager Jack, Tyler at the restaurant were brilliant. Our stay was

The room was spotless, the food was very good and the staff were excelent.

Our 2nd time staying at the property, and once again it was absolutely excellent!

Convenient hotel, very comfortable bed

Lovely hotel. Would highly recommend

Fantastic Hotel. Easy, ample parking when we arrived (though worth noting there is a cost). All staff were very friendly and a big thanks to Duty Manager Paul who went out of his way to make our stay special as we were there celebrating my wife's birthday. The room was great value for money and one of the quietest hotel rooms we've ever stayed in, with fantastic views. It was big, clean, modern and had everything you could need and more. Hotel is in an ideal location, we were going to the New Victoria Theatre and it was only a 5 minute walk away, with lots of shops and eating options available close by too. If you can, visit the LOFT Sky Bar, great atmosphere with a live singer when we went (Saturday night). Perfect place to unwind with a cocktail and incredible views. Overall we couldn't habe asked for a better hotel. Ideal location, wonderful staff and fantastic amenities. Would definitely return.

The room is clean but the AC control was hard to adjust. The tea set was put much too low for us to reach. It's nice that you provided us with 3 water can drinks daily. Other hotel did not provide any water at all.

Amazing staff especially Serena on reception who was very welcoming and friendly and made us feel like very special guests . Lovely modern hotel

I had such an amazing time and I was a guest of the day had my room upgraded and have free breakfast which really great would definitely book again.

Extensive fresh breakfast with loads of choices. Staff super friendly and helpful. Room was larger than expected.

From arrival to departure the staff was incredible. The general manager really helped turn our very hectic day of delayed flights and lost luggages into a good day with his kindness and attentiveness. I would stay here again and again. Breakfast was amazing. A great variety and the service was beyond exceptional. Thank you all again for your hospitality. My daughters and I really appreciated it.

Reception welcome was wonderful. £7 to rent a film to watch is a bit much. Tiny tea cups in the room not proper mugs and only instant coffee was a disappointment. Bed very comfortable. Good breakfast but not much low carb or vegan. Parking very convenient.

Well thought out hotel. Had everything we wanted. Room a good size and modern. Sink in bathroom too small for tap so quite a bit of splashing!