Stuff is super helpful, alway with big smile. The hotel is well maintained and room is very spacious. We have spent a few nights there and highly recommend to travelers.

Beautiful hotel with spacious rooms and a staff that went out of their way to be accommodating.

Everything was perfect

Hotel

We had an enjoyable time.

The staff was extremely helpful, always checking in on us when we arrived and any time we would pass through the lobby. The laundry service through the hotel was very very easy- they dropped it off the next day to our room. The only thing we didn’t like was how loud it was. Since the rooms face inward to a courtyard, the sound travels up and echos. People were talking and closing doors all night, so had to have ear plugs. Loved the staff and the hotel, but it was too loud for us.

Everything was amazing. The breakfast was delicious. The rooms were very clean. I would recommend this hotel.

Good room, great service including a take out breakfast

Lived the stay here! People are so kind and welcoming. Close to many things. Would stay again.

Nice room. Central location.

The hotel is noisy with guests waking up at various hours and moving around and talking. Because of the layout of the hotel the rooms are impacted by people talking or chairs being moved above.

Great location very near to the historical centre. Rooms were nice and clean staff was very friendly and helpful. The hotel staff even allowed to store our extra luggage for couple of days while we were travelling to Machu Picchu Only a small recommendation the rooms were not noice proof and we could hear outside notices from early in the morning but otherwise a great experience

Muy buena experiencia

The hotel was amazing. The staff were always there to help. Incredible service.

Very good breakfast and nice staff.

Great hotel, big size room. Quiet even with two windows open. View is great

Room 204 was very close to the kitchen and the noise was an issue, particularly early morning

The room was very spacious and the beds are super comfortable. Since all the rooms face the courtyard and the dining below it could be a bit noisy but all went quiet after 10pm. The staff was helpful especially with ailments for altitude sickness.

Absolutely beautiful hotel. Service was great. Food was fantastic, breakfast and they have a wonderful dinner menu. The room had heating which was a bonus. Super comfortable bed and pillows. We highly recommend this hotel

Reception - great greeting! Staff provided cocoa leaf tea and asked how we were feeling (checking for altitude sickness). Elizabeth got us checked in swiftly and helped plan a walking tour of Cuzco with map from the Hotel. The rooms were gorgeous, (bathroom was great!!!). We had both dinner and breakfast on site! Food was fantastic and lightly spiced. Special mention to Mary! She helped pick out food from the menu! Thank you to the Staff of Hacienda Hotel. I would sincerely recommrnd this hotel to anyone visiting Cuzco. Good location, beautiful hotel in excellent condition, food was great. I give it a rare (from me) 95/100.