The hotel facilities are good. The bed was very comfortable, the room very clean and neat. The restaurant staff tried very hard to make a good vegetarian dish to please us. The towels are clean but look very old and tatty. The shower drainage needs attention. Overall the stay was comfortable.

It's noisy because there's a club on the 16th floor.

It was so much fun, I will come back here again.

The location is centrally located but close to busy roads. All the staff are very friendly and always ready to help. The water from the taps isn't clear enough. The bathroom floor should be tiled or have a slightly rough doormat to prevent slipperiness. At night, you can sometimes hear music from upstairs. The restaurant food is delicious and varied, although sometimes it's still cold. Overall, it's a good, comfortable, and pleasant place to stay.

Comfortable. The only downside is that sounds from upstairs can still be heard in the room.

I had a great time here. Surely, I will come again.

Very impressive, but there are still some things that could be improved, such as a non-smoking area for families and children, and a non-alcoholic dining option for select guests. Let's respect each other's different preferences. Thank you.

Spacious room, beautiful view, friendly staffs.

Too noisy, not suitable for family and children's rest visits.

Comfortable and clean. There's a minimarket in front of the hotel.

The room was quite comfortable and the staff was quite helpful.

Very comfortable, the children and family are very happy.

The best in Medan City, highly recommended to stay here.

This is my second stay at this hotel. The room is super clean, the furniture is very aesthetic, and the room is spacious and comfortable. I originally booked a smoking room because the non-smoking room was no longer available, but I made a special request to be upgraded to a non-smoking room, and it was approved. I received a welcome cake for the second time, and the receptionist, Mr. Fama, helped me with the service. The receptionist was humble and helpful as always. - Intan

Hotel sangat nyaman, high ceiling room & bathroom. Very recommended.

Everything about this hotel is perfect, located strategically, clean, 💯

Comfortable room, have checked in here many times, check in was assisted by Fama receptionist staff.

This hotel is beautiful and comfortable, with a very strategic location, close to the city center and tourist attractions. The rooms are comfortable and clean, with adequate amenities. The service is friendly and responsive, making us feel right at home. The swimming pool is also beautiful, with stunning views.

The hotel is luxurious and very comfortable.

Great experience during stay in this hotel.