This review is based primarily on contrast between the misleading listing for this place vs. reality, & informed by the premium pricing. It looks majestic, but really is only mediocre. The best things it has going for it are common area architecture, large rooms, & cleanliness. Otherwise it is heavily generic, overpriced & has less character than an airport Sheraton. There are so many cute & interesting hotels in the exact same proximity with more character & lower prices. Some people might have loved Real Hispano, like older NA people. But if you’re vacillating between any other place you like & this, don’t be fooled into paying the heavy premium there’s literally nothing special about it.

Yes all of that plus the pool was in a great location so that the sun actually shone on it also on the sun loungers , unlike the previous three holels where the sun hardly reached

Great location, very nice public areas

It was a lovely hotel in a great location very quiet, comfortable beds, well maintained. We had a lovely room overlooking the courtyard. We had an unfortunate situation though. The second night we were there the air-conditioning failed in our room. We were moved to another room and that air conditioner didn’t really work so then we would move to another room. The hotel staff was super helpful and very accommodating, it was just unfortunate we had to move rooms twice.

Great spot clean rooms and a great value

It is a very nice hotel with very attentive staff.

Located in walkable part of town with free parking. Stayed in room 511 which has a great view of the sunset.

Room was ok.

Very nice and comfy property

Staff

Overall, just an ok hotel.

Our check in was easy, the staff were friendly and helpful. The hotel was clean and easy to find. We did not get a chance to check out the pool but it looks clean and the kids staying here seem to love it! It was quiet at night and they have blackout curtains which are super helpful. Beds were comfy and the bathroom was spacious enough to hold my belongings. I would have preferres more towels but the staff was accommodating when i requested more. The showers were nice but not fully enclosed so be careful of the water spray as it will get all over the bathroom floor if you're not careful. I enjoyed our stay and would stay here again. The location was close to the museums, San Servacio church and all the shops.

Me gustó el Hotel Lo recomiendo ampliamente bien ubicado muy limpio y hermoso

Love it!

El hotel es muy tranquilo, a solo media cuadra del parque principal, el desayuno fue muy bueno, cuartos amplios y comodos

The hotel was nice, located in center so easy to walk around. Staff was friendly, room was clean & quiet. The only negative was the bathroom - it was clean but could use general maintenance / update (clogged sink, dirty & missing silicone in shower).

Staff was nice! Place is wonderful!

Every thing was good

Parking location

Greeted nicely and promptly. Clean hotel, comfortable beds. Love it