Check in was quick, in room private was amazing, roof top foot bath was great!

Highly recommended, perfect hotel!

Clean room, nice amenities, close to malls and bus stops and friendly staffs.

Pleasantly surprised by size of the room. Opposite a mall with good amenities and having an Onsen tub to soak in the room is a great way to relax after a day of walking.

Polite, friendly staff and fantastic amenities

房间非常好！但是8:30以后没前台！连工作人员都找不到！电话也没人接，不可以有突发事件，例如钥匙不见了！那就睡大街吧！

Lovely boutique hotel with less than 20 rooms, each with a hot spring bath. Great little cafe in the lobby, right across the street from a shopping mall and an easy walk to an area with many restaurants and bars.

Excellent! Super fancy hotel ~ top notch amenities

Amazing hotel with private onsen in each room. Beautifully appointed rooms. Luxury without any of the stuffiness.

Excellent all round. Beautiful room with private onsen was an amazing surprise.

the onsen tub in the room was relaxing

We loved the clean, spacious rooms and the private onsen in our hotel room. The staff was very friendly and helpful.

Nice small hotel, warm welcome and convenient location. The hotel is across the local mall which have lots of food choices and reasonable price. Hotel staffs speak good English very easy to communicate with. Hotel itself very clean provided very comfortable room with great size. I wish we stay there longer.

Room was bigger than expected. I think it is new and super clean. Very comfortable stay

amenities are great. private onsen is so good.

Love love love. Will definitely come back.

The hotel’s appearance was clean overall but there were some floor stains in some areas of the guest room. Additionally, I found one cockroach in my room. The one English speaking staff was friendly but staff who did not speak English did not extend the same level of customer service to foreign customers and they assumed foreign customers did not understand Japanese. All hotel staff should provide the same level of service and attention to every guest in the language they feel most comfortable with. Hotel staff were more polite after they knew I could speak Japanese. I would stay again but have some concerns about pests. Don’t want those getting into my luggage.

Nice design, clean & comfortable, located right next to the shopping mall.

The private onsen is excellent.

Beautiful facility and the room was honesty bigger than I had expected. Staff was very accommodating. The in room bath was amazing, was truly an experience to stay at Mure Beppu.