Clean room, staff attentive

A jewel

The comforter was stained

Se escucha absolutamente todo lo que hacen en recepción y los otros cuartos (por favor silencien o contesten el ruidoso teléfono al menos por las noches). Adicional, las sabanas tenían cabellos pequeños, pareciera que no las cambiaron.

I requested a king size bed and they gave me a queen size bed, the property is safe and everyone is nice

For the most part the hotel is nice, reception super nice. Unfortunately the bathroom was dirty, not swept or cleaned. Shower was full of hair from previous client, toilet rim stained with pee.

Staff was excellent. I chose this hotel because of the review rating. The room smelled strange, sheets on both beds had yellow stains. Beds had hair balls on them. It was just in general dirty. You can hear everything going on in the other rooms. When the neighbor went to the bathroom, we got a hint of urine aroma. Not good. Went be back

The hotel facility is of a low standard. The AC/heating does not work effectively. There are not enough electric outlets. The shower water is small. The desk is too simple. The check-in process was complicated and a 100 peso deposit was required for the TV control. The complimentary breakfast is OK.

I frequently stay at inexpensive hotels, but this place is terrible. There is a lot of noise from both the traffic outside and guests inside. In my room I could easily hear conversations in the lobby. There wasn't any bottled water in the room. The heater didn't work well, and the light on the unit illuminated the entire room. There were no hand or face towels... just two bath towels that were as rough as sand paper. And the worst part: the cleanliness... Even though there was a notice on the toilet that it was sanitized, there was a huge black hair right on top. And look at the photo... I used a towel to wipe the bottom of the shower! Disgusting!

Great staff and service , great option for the price, clean rooms , quiet and peaceful good amenities and overall great experience. Great option if you need to stop and rest for the night.

The walls are really thin, and u can hear everything in the rooms from the hallway. They need more help with breakfast, only 1 lady, its too much for her.

Bien

Todo bien

Ya tiene tiempo que reservamos en este hotel, y siempre que vamos a llegar a Saltillo, procuramos reservar en este hotel porque lo encontramos muy limpio, buena presentación, las habitaciones siempre limpias. Cómo al siguiente día tenemos una reunión importante agradezco que haya con que planchar la ropa. Todo muy ordenado y no hay ruido por lo cual se descansa muy bien, al grado que no quieres despertar.

Nueva y muy placentera

Excelente

Excelente

Todo bien, solo se me hizo raro que no había toallas faciales y estaria padre que tuvieran acondicionador para el cabello

He ido en varias ocasiones y me gusta la ubicación la limpieza y la habitación 102 tiene una buena regadera

QUE ES DEMASIADA AUSTERA LA HABITACION