CASONA PLAZA HOTEL CUSCO

Explore CASONA PLAZA HOTEL CUSCO
8.6
Very Good
From 30 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

9.2

Traveler Reviews CASONA PLAZA HOTEL CUSCO

Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had the best time in this hotel. Best hotel in Cusco
KENYA
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very convenient place and kind staff
LAUREN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Buen servicio
Elizabeth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

For the price it was a good option especially when you spend most of your time out on adventures. The hotel is very clean staff was helpful and welcoming. Breakfast is included, but I do wish they had a bit more protein available. Depending on the time you head down they can run out of things and not add anymore even though there’s still an hour of breakfast time left. Two things that I really had trouble with. One is out of their reach- the guests at the bar down the street can party through the night. Although it’s not vivid and loud you can still hear people & music through most of night. One change I would recommend is adding some blackout curtains to the ceiling windows. It was very bright by 5am so it was difficult to keep kids asleep past that 🙈
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Arlex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel was amazing! Clean, the staff was amazing and they were very kind to me.
Catherine
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The room has a sun window which gets really bright at night. The safe box is broken and we told the staff but it wasn’t fixed during our stay. The room also has a small window which connects to the bathroom of next door, it shines the light to our room and all noises transferred. Lastly, the hot water for the shower isn’t stable, there was one night which I showered in a bit cold water.
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Juliet
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It's ok for a small hotel.
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great place to stay I would stay there again
Jessica
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Bathroom released bad odor at times. Everything else was good
Jose
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great location and clean
yurachat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice room nice receptionist recommend
Ken
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very nice.
Alexandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The building looks very nice, the rooms and bathrooms are clean, the staff is friendly and they were able to accommodate our request for an early departure and provided an adequate bag breakfast. However, the rooms have absolutely no soundproofing. The door didn't close square to the doorframe and the window looked out onto a hallway with a light on until quite late without a room darkening curtain. This resulted in a bright and loud bedroom space and made it extremely difficult to sleep. Many guests left very early (before 3am) so it was very noisy almost all night long. They also had lost the 2nd key for our room which resulted in a delayed check in and we were ultimately required to leave our key at the front desk, which was a minor annoyance but added to the overall lackluster experience.
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Melissa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This hotel was your standard 3-Star accommodation. After staying in Lima for a few days prior my expectation was really high. However this hotel was a bit of a let down. **Cons: * Pretty small space for three guests, * Ants in the bathroom, * Cold room - With only one mid-sized space heater, the room remained cold most of the time. Although we weren't in the room too much due to our packed schedule; it was pretty uncomfortable at night, b/c it was cold outside - Sigh, * The breakfast was pretty one note.. It was good in that it filled our bellies before embarking on our scheduled tours, however nothing fancy. **Pros: *Location, location, location... Guests are literally feet away from the city center, which is one of the main reasons why I booked it, * The staff was awesome.. They were all professional, kind, helpful, & friendly: Royer, Sebastian, Luz, Kevin, & Rosa!!! After being away all day (touring) it felt good to return to such a great staff! Overall... If the listed cons aren't deal breakers for you then I highly recommend this hotel. However, if you're more like me, & prefer to have central air / heat, & not to share your bathroom with ants then by all means book some place different.
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Alondra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

It was a perfect location. And the staff was the best from all the hotels we stayed over at Peru. Super friendly and helpful!
Eric
icon-Leisure
Leisure
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Limited access to pick you up, I been poisoned in them restaurant than they don’t have a kitchen, bring in the food for some where else, they charge me for the poisoned food plus a fee for pay with credit card, plus I didn’t request service in the room with my DND privacy sign they went thru my room and some body took my super charger cube than I left in the outlet. Staff horrendous no solution, no empathy. Please don’t waste your money in this place, ruin my vacation with the poisoned food.
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Luis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Deben mejorar el tema del olor de los sifones de los baños.. En mi habitacion 305 ese olor fetido era terrible.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Por el precio es buen hotel. Solo que el Baño se traspasa todo al Cuarto y no hay ventanas
Neil R
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We stayed 3 different times during our time in Cusco. Each stay was in a different room. All were good. Little to no street noise.
Number of reviews per page
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