Great place and breakfast too

The hotel is so beautiful and the the restaurant area is magnificent. The staff was very helpful.

A beautiful place where all our vacation needs were kindly met, and staff were very friendly, well-informed and found out for us information they may not have had if they did not know.

Very friendly staff and ideally located close to the town centre.

Ubelieveable. First problem was at Check-in - as i entered the place at 3PM (which is stated in their Website as Check in time) no one was at reception. Fine. Had to look for an employee allaround and call them, with no answer. After 15 minutes someone appered, didnt even say hello, just asked my name, just gave me the key, and walked away, no explanation, no welcome, just a sour face. Fine. Secondly the common area for the jacuzzi had a horrible smell of feel, and no ventilation. I stayed for 2 nights, the first night passed on ok i guess. But on the second night Something that should NEVER happen in a hotel happend: at 11:30pm, the door of my room just opened up! Someone just entered my room! As i asked who is it, isaw a confused guy, turned out another costumer getting the same room! As i went outside while hes on the phone with someone from the hotel (of course theres no reception getting the new people in) he found out in the envelopes with keys outside my name, as i didnt even arrive yet! When i called the hotel night representetive, she was start giving me explanations of how i am NOT in the hotel and should only arrive this evening. At last she did apologize, and at the end gave me one night for free, but this is their most important job - know whos in which room and nit giving the feeling of unsafe and someone can enter the room any moment. If i could, i would give 0 Stars, but 1 is at least for the compensation they gave me. Will NEVER come back again

Veldig greit hotell men vi kom midt i oppussingen så alt var ikke helt på stell.

Hadde ønsket et koseligere rom. Det var ganske «kaldt». Bilder på veggen, koselige lamper/lys. Bedre stoler.

Väldigt bra boende med en fantastisk utsikt

Alltid like koselig å komme til Hornavan. Selv i lavsesong er service på topp!

Alltid lika trevligt att komma dit väldigt god mat både frukost å middagen och personalen så fantastiskt trevliga man känner sej alltid så välkommen rummen är väldigt rena och fina

Fantastisk middag. Ok- frokost. Trivelig personale. Veldig varmt på rommet om natta. Nydelig, rolig beliggenhet med storslått utsikt. God verdi for pengene

Flott hotell med et gjennomført naturtema som gir en rolig og behagelig atmosfære. Frokosten var veldig god, med bra utvalg og ferske råvarer. Det var stille og fredelig både på rommet og i fellesområdene, noe som gjorde oppholdet ekstra avslappende. Hotellet overgikk forventningene våre, og vi kan absolutt anbefale det videre.

Riktigt trevlig personal och mycket bra middag

Fint hotell! God mat, hyggelige ansatte!

Allt var bra restaurangens mat var kanon, och frukosten var perfekt

Rent fint rom, hyggelig personale, nydelig feokost og rent og fint i spa området. Morro med biljard .

Väldigt tråkigt rum! Olika nyanser av grått! Inga tv kanaler, bara SVT play - dåligt! En städerska öppnade dörren utan att knacka! Dessutom var jag på väg till duschen, halvnaken. Ingen mjölkfri yoghurt! Läget är fantastiskt!

Rummet var rent och fint, trevlig personal. God mat i restaurangen. Härligt med spa bad och bastu efter en dag på skidor. Mycket fin utsikt. Bra med pingis och biljard för barnen också

Helt ok…fin utsikt

Mycket bra och prisvärt boende!