Overall Ratings & Reviews The Yarn

We had a beautiful view of the lake from our room.

Absolutely amazing stay. The hotel is one of the best Ive stayed in. Everyone is so lovely and helpful. Second to none for public transport. The bed is one of the most comfortable. But its the view that takes it all the way to the top of the list. Im regretting only staying one night to break up my journey home.

Relatively expensive and not at all flexible on check out dates - strange given it wasn’t that full. Didn’t come across as hugely customer focused - rather more on its processes

The hotel and the rooms are nice. Especially

The hotel is very nice, but something is wrong with their IT system. The online check in doesn’t work properly. I had to do the check in again at the reception. There I got a key for a room which was already occupied by another guest. How unprofessional! Nice thing to know: Free parking outside from 8pm to 8am.

Great location and awesome staff

Great stay!

The hotel was very nice and clean and the staff were also very nice and helpful, especially the lady named Hilal, she made us feel very welcomed. Area isn’t amazing as there aren’t many good places to eat around it and the town itself isn’t very lively but there is a cheap train that goes straight to Zurich which is walking distance from it

The hotel downgraded our room without any prior notice. When I spoke to reception, they simply said there was an issue and that they had tried to contact me, but didn’t have my details because I booked through Hotels com. I was very disappointed and told them that had I known, I could have made arrangements at another hotel. Their response was that I could cancel and rebook elsewhere if I was unhappy, which felt incredibly rude and unhelpful, especially since it was already too late to find another option.

Very noisy with sounds from train, autos, people dining in restaurants below, and the conference room. My wife and I had difficulty sleeping. I paid for a room with lake view but the half of the view is blocked by the train station building and trees, the the other half I can only see the lake through many electrical cables. Not worth the value we paid for.

Excellent service

We check in on Sept. 5, 2024 thru Sept. 09, 2024. The whole experience was really amazing. The Manager Hilal did a very awesome customer care. The hotel was clean and we had a great view by the lake. The breakfast and the staff was all just perfect. I will recommend Yarn to all my friends who will visit Zurich. Great in everything. 2 minutes walk to the train stations. Will sure be book again in the Yarn! Thank you again Hilal for your superb customer service.

Nice, clean and modern hotel. 2minutes walk from train station. Easy access to everywhere. Very good breakfast. The room are very clean and spotless. Close to the lake which has a good view. Happy with my stay.

Really enjoyed our stay at this property. It was out of the main Zürich area, so we found it quieter but we could easily catch a train wherever we needed. We stayed for two nights, then went to Maienfeld, then came back to stay. They kept our bags overnight for us for no charge which was really nice. They even left us chocolates in our new room on our return. The breakfast was tasty and fresh. Highly recommend.

Very clean; excellent amenities and easy access to transportation

Very friendly staff, the admin literally walked with us to show where parking was. The hotel is super clean. I believe they just finished renovations. It’s located right next to the train station, which is convenient as you can take the train to Zurich, Zurich airport and other areas around. But it is far enough from the main church, which is a plus because the bell goes off every hour, even at night, and I personally didnt hear it in my sleep.

Great newly opened hotel. We will stay ago.

From the moment we checked in, to the moment we checked out the staff at the yarn made our first visit to Switzerland an absolute joy. The rooms were lovely and spacey. The staff were so kind and always asking how you are and making sure you have everything you need such as complimentary bath robes and slippers and cold glass bottles of water. I love the way that they love the environment and encourage the drinking of the tap water (which was the coldest tap water ever!!!) we loved it! Also the breakfast was really nice always topping everything up and the eggs were perfectly made every single morning to order . I cannot fault these guys , also lovely touch that because it’s our anniversary they popped a bottle of wine in our room!. We might be back next year!!!

It was a nice stay

The room was beautiful, a very comfy bed, aircon was a bonus in the middle of August. The breakfast was great and it was a perfect location for sightseeing. I message the hotel before arrival to ensure there would be a bed and they were very quick to reply. We would love to stay again!