9.1
Exceptional
From 29 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.9

Location

9.2

Service and Facilites

9.1

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Traveler Reviews Hotel Buana Express RedPartner

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40
Customer reviews
S***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly pollll
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S***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Woke up at check inn and friendly service
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1 people find it helpful
S***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very friendly and very helpful
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the service is good.
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D***r
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
I apologize profusely for conveying this, let's start from the good things first the location is good, near the rice fields, quiet, in the morning try opening the window while contemplating also near Alfamart and there are many foods nearby so it's safe if you want to go out for a while to find food or order grabfood is also easy complete facilities, there is a TV, wifi, the AC works well now we review the less comfortable things if you are an elderly person and can't climb many stairs, or you invite someone who is elderly, this hotel is not recommended because it doesn't have an elevator, but if you can, it's okay because the stairs are not steep, so it's not too tiring then if you are a person who is very strict with cleanliness, this hotel is also not recommended. because it looks clean but in between there is a lot of dust, hair, dirt that is not cleaned properly for the bathroom: the drain is clogged, the floor, sink and toilet are not scrubbed, there are lots of dirt and hair stains for the sheets: I doubt that it has been washed, because there are still lots of stains on the bed cover and sheets the aroma is also not fragrant (it looks like it hasn't been washed and someone immediately asked to occupy it) please help, the maids are friendly and helpful just a suggestion for the hotel to have spare sheets, so that if the client asks for a change of sheets, they won't be moved to another room then every time someone checks out, it should be cleaned completely, it's a shame that the guests feel uncomfortable because the floor and sheets are dirty even though the goal is to rest but it's uncomfortable hopefully the criticism and suggestions will be accepted and improve the hotel
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2 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Nice and clean hotel, but unfortunately there are a lot of ants, so it makes it uncomfortable when putting food. Overall, it's okay. The staff is very welcoming and helps with the check-in process. Good job for Hotel Buana 🫰🏻☺️
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Ordered food online and the hotel staff delivered it to my room. It was friendly and provided 5-star service.
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1 people find it helpful
Irvandi H. M.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
The hotel is comfortable, the bathroom is also nice and clean.
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R***a
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Staycation
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9.4
/10
Reviewed 42 week(s) ago
The hotel staff was very friendly and helped check in very well.
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A***d
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10.0
/10
Reviewed 42 week(s) ago
The good thing is the people are really cool and clean and comfortable
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D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Everything is good, only the toilet smells.
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k***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
This is the 2nd time. The place is comfortable. The staff is friendly.
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1 people find it helpful
h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The bathroom shower is not running smoothly.
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