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Ando Hotel Batam

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Overall Ratings & Reviews Ando Hotel Batam

Traveloka (96)

9.3

Exceptional

From 96 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.3

Meal

9.2

Location

9.6

Service and Facilites

9.3

People often mention about Ando Hotel Batam

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친절도 (12)

침실 (11)

접근성 (10)

분위기 (10)

객실 공간 (10)

도심까지의 거리 (9)

WIFI (9)

욕실 (9)

주변 환경 (8)

가족 친화적 (8)

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Traveler Reviews Ando Hotel Batam

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Customer reviews

Y***F

10.0

/10

Reviewed 4 week(s) ago

very comfortable, fast and good

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D***h

Leisure

9.4

/10

Reviewed 6 week(s) ago

Good, clean hotel service, strategic location.

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o***a

8.8

/10

Reviewed 9 week(s) ago

staff helpful and location is prime. room is on the hotter side and could be cooler. cross over is nagoya already. facilities could be better but they had made the best w what they could w what they have. will be back tho!

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y***i

8.5

/10

Reviewed 13 week(s) ago

Toilet cleanliness and comfort need to be improved. Breakfast lacks variety

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A***A

9.4

/10

Reviewed 14 week(s) ago

The staff were very friendly and very helpful at check in.

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W***G

Transit

8.2

/10

Reviewed 14 week(s) ago

Overall is good, room clean and quiet.

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Verified Traveler

Leisure

10.0

/10

Reviewed 15 week(s) ago

Very clean and good-mannered staff around

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h***i

9.7

/10

Reviewed 24 week(s) ago

Great, comfortable, clean, close to shopping center

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Accommodation's Reply

17 Sep 2025

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and. Taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Arifin A.

9.4

/10

Reviewed 31 week(s) ago

Nice, neat, clean, fragrant, recommended for staying.

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Accommodation's Reply

22 Jul 2025

Dear Arifin A On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

YUSUF G.

10.0

/10

Reviewed 34 week(s) ago

I was very comfortable and didn't feel disturbed.

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Accommodation's Reply

01 Jul 2025

Dear Yusuf G On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

M***d

Staycation

9.4

/10

Reviewed 35 week(s) ago

Staff was friendly. Room was comfortable and clean. Nagoya Hill mall nearby.

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Accommodation's Reply

25 Jun 2025

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Elvi Z.

Business

9.4

/10

Reviewed 35 week(s) ago

The perfect place for a business trip, as the rooms are clean, the staff are friendly and it's easy to access everywhere, right in front of Nagoya Hill mall.

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Accommodation's Reply

23 Jun 2025

Dear Elvi Z On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

G***G

Leisure

8.3

/10

Reviewed 36 week(s) ago

Overall actually great ambiance and room space. Just a couple of small bad things that can be easily solved. Check-in time was delayed by 45 minutes. Reception staff very friendly but sometimes gave wrong instructions. The room lacked sufficient toilet rolls, no hair dryer, no floor mat, and a few ants crawling at the back of the table near the bed. Otherwise overall is OK. The location is amazing as close to other areas in Nagoya.

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Accommodation's Reply

20 Jun 2025

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. We are really sorry for the inconvenience cause during your stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management Replied on 02 Jun 2025

muhammad e.

10.0

/10

Reviewed 38 week(s) ago

Staff and cleanliness. But last night I was in trouble so I couldn't watch it, so I called the hotel. But the hotel told me to wait. Until I checked, there was no news from them and I couldn't watch the TV either.

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1 people find it helpful

Accommodation's Reply

02 Jun 2025

Dear Muhammad On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

A***y

10.0

/10

Reviewed 39 week(s) ago

great, highly recommended

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Accommodation's Reply

02 Jun 2025

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

INGGRID P.

9.4

/10

Reviewed 39 week(s) ago

The staff was really helpful, comfortable room and near from city center.

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Accommodation's Reply

02 Jun 2025

Dear Inggrid On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

D***R

Business

10.0

/10

Reviewed 39 week(s) ago

This will be a regular place when I go to Batam.

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Accommodation's Reply

27 May 2025

Dear Damar On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Anthony R.

10.0

/10

Reviewed 40 week(s) ago

Staff is very friendly and helpful

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Accommodation's Reply

27 May 2025

Dear Anthony On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely. Management

R***n

Business

9.1

/10

Reviewed 41 week(s) ago

Nice place to stay. Location in the middle of Batam so anywhere is nearby. This hotel is surrounded by plenty of foods 🥰. Love it. Will be back another time.

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Accommodation's Reply

16 May 2025

Dear Ruben On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Muhammad A. D.

8.9

/10

Reviewed 42 week(s) ago

Stayed in room 819, roof leaked, pillow case torn.

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1 people find it helpful

Accommodation's Reply

16 May 2025

Dear Muhammad On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are really sorry for the inconvenience cause during your stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

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