Dear Mr. Joel J. A., Thank you for your wonderful review and for choosing Ando Hotel Batam. We are delighted to know that you enjoyed your stay and appreciated our smooth check-in, friendly team, convenient location, and clean, comfortable room. Your kind words encourage us to continue providing the best experience for every guest. We truly appreciate your support and look forward to welcoming you back on your next visit to Batam. Warm regards, Zul Raja General Manager Ando Hotel Batam

Dear Valued Guest, Thank you for your heartwarming review and for making Ando Hotel Batam your preferred choice whenever you visit Batam. Knowing that you consistently choose to stay with us is the greatest compliment we could receive. Your trust and loyalty inspire our entire team to continue providing warm hospitality, comfortable accommodations, and memorable experiences every time you return. We truly appreciate your continued support and look forward to welcoming you back for many more enjoyable stays. Our team will always be here to make you feel at home. Warm regards, Zul Raja General Manager Ando Hotel Batam

Dear Ando Batam Hotel guest, We sincerely thank you for taking the time to leave a positive review after your stay at Ando Batam Hotel. We are delighted to hear that you were satisfied with the hotel's cleanliness, its convenient location near Nagoya Hill Shopping Center, and the easy access to various restaurants in the surrounding area. We are always striving to provide comfortable and convenient services to all our guests to ensure an even more satisfying stay. Your valuable feedback serves as the driving force for all our staff to continuously improve our services and amenities. We look forward to seeing you at Ando Batam Hotel on your next visit. Thank you. Sincerely, Jul Raja, General Manager, Ando Batam Hotel

Dear Mr. Rullino, Thank you for taking the time to share your experience at Ando Batam Hotel. We appreciate your feedback regarding room size. As a boutique hotel, some of our rooms are designed to be smaller, ideal for solo and business travelers. For families, we also have larger rooms available for added comfort. Your feedback is invaluable in helping us evaluate our services and assist future guests in choosing the room type that best suits their needs. We look forward to welcoming you back to Ando Batam Hotel in the future. Sincerely, Sul Raja, General Manager, Ando Batam Hotel

Dear Guests, Thank you very much for choosing Hotel & Batam for your stay. We are delighted to hear that you enjoyed the beautiful night view, were satisfied with the cleanliness of your room, and were pleased with the service provided by our staff. Your valuable feedback motivates all of our staff to continue striving to provide even more attentive, professional, and consistent service. Thank you again for choosing our hotel. We look forward to welcoming you back to Hotel & Batam and ensuring an even more satisfying stay. General Manager, Jur Raja

Dear Valued Guest, Thank you for taking the time to write such a wonderful review and for choosing Ando Batam Hotel as your accommodation. We are delighted to know that you felt comfortable throughout your stay and were satisfied with the prompt service and facilities we provided. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Ando Batam Hotel again in the future. Sincerely, Sul Raja, General Manager, Ando Batam Hotel

Dear Valued Guest, Thank you for your positive review and rating of Ando Batam Hotel. We are delighted to hear that you enjoyed your stay with us, particularly your appreciation for the excellent service, cleanliness, and superb location. Guest satisfaction is always our top priority, and your compliments motivate our entire team to continue providing the best possible service. We look forward to welcoming you back to Ando Batam Hotel again in the future and providing you with an even better stay experience. Sincerely, Sul Raja, General Manager, Ando Batam Hotel

Dear Valued Guest, Thank you for taking the time to share your thoughtful feedback following your recent stay at Ando Hotel Batam. We are pleased to know that you appreciated our helpful staff and our convenient location in the heart of Nagoya. It is also wonderful to hear that you plan to stay with us again—your confidence in us means a great deal. We sincerely appreciate your comments regarding the room temperature and our facilities. Please accept our apologies that these aspects did not fully meet your expectations. Your feedback has been shared with our team as we continuously look for ways to improve our guests' comfort and enhance our facilities. Thank you once again for your valuable review. We look forward to welcoming you back and providing you with an even better experience on your next visit. Warm regards, Zul Raja General Manager Ando Hotel Batam

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We apologize if the cleanliness and comfort of the bathroom did not meet your expectations. We have forwarded this feedback to the housekeeping team for immediate evaluation and improvement of our room cleaning and maintenance standards. We also appreciate your suggestion regarding the lack of variety in the breakfast menu. The Food and Beverage team will take this feedback into consideration to provide a more diverse breakfast menu to better serve all guests. Thank you for your valuable feedback. We look forward to welcoming you back to Ando Batam Hotel for an even better stay experience. Sincerely, Sul Raja, General Manager, Ando Batam Hotel

Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed your stay and received excellent service from our team, especially during the check-in process. Friendly, prompt, and professional service from the moment guests arrive is our commitment to creating a memorable stay. We will pass on your compliments to our entire team to inspire us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Ando Batam Hotel on your next visit. Sincerely, Sul Raja, General Manager, Ando Batam Hotel

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you had a good stay with us and that you found your room to be clean and quiet. Providing a comfortable and relaxing environment for our guests is always our priority, and it is wonderful to know we met your expectations. We truly appreciate your kind review and look forward to welcoming you back to Ando Hotel Batam for another enjoyable stay. Warm regards, Zul Raja General Manager Ando Hotel Batam

Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you found our hotel very clean and that our team made a positive impression with their good manners and hospitality. Your kind feedback is a great encouragement to all of us, as we strive to provide every guest with a comfortable stay and exceptional service. We truly appreciate your support and look forward to welcoming you back to Ando Hotel Batam in the near future. Warm regards, Zul Raja General Manager Ando Hotel Batam

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and. Taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Dear Arifin A On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Dear Yusuf G On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Dear Elvi Z On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management

Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. We are really sorry for the inconvenience cause during your stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management Replied on 02 Jun 2025

Dear Muhammad On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management