Overall Ratings & Reviews Rixos Tersane Istanbul

This hotel is beautiful but you should keep in mind that Tersane as an area is under construction so there is not much to do around there. Parts of the hotel are also under construction but I didn't feel disturbed by that. Staff are hit and miss. Reception staff were great. Poolside staff less so. If you are looking for a luxurious hotel where you can relax on a sun lounger with amazing views, this is it. If you want to explore Istanbul then perhaps consider staying somewhere more central.

It is the first time we have been to Istanbul Turkey. The facility of this hotels, the Services and the staff are wonderful, the best thank you very much.

Terrible internet. There is NO functional wifi around the hotel property, inside the hotel and within room. I’ve told hotel staff many times—they don’t care. There is heavy construction onsite—very noisy. Staff speak minimal English. Coffee throughout property is Nespresso (the same u have at home) except that they charge $10 for a cup. You can only get proper coffee at Josephina. Location—odd area—tight streets, hard to find taxi. Food selection is minimal—I don’t go to Istanbul to eat sushi or Italian. They don’t have a good selection of Turkish food. Property is isolated—u can’t go out walking to find restaurants; it’s in a dangerous neighborhood.

I recommend this hotel

I stayed at Rixos Tersane Istanbul for 9 days. Overall, the experience was pleasant, but unfortunately, the noise from the ongoing exterior renovations affected the comfort of the stay. The hotel's location is beautiful, and the facilities are elegant and well-maintained. However, I believe there is room for improvement in terms of variety and options offered within the hotel amenities.

1- accessibility to and from hotel is very bad. 2- didn’t offer anything for an Expedia platinum member. 3- staff needs extensive training 4- this is not a five star luxury hotel the room was bad 5- the guest relations manager apologized and was very kind

luxurious and beautiful place to stay in especially if you are seeking beach and chilling

Spacious room, clean food and dinning was excellent only issues were the service in restaurants were slow and staff looks lost you don't feel welcomed. But the staff at the front door were nice and Mr. Kaan from concierge were excellent.

Amazing hotel, very clean, modern, high technology, lovely environment and fragrance.

Very nice hotel in a new up and coming area of Istanbul. Right on the water. Seems that it used to be some sort of industrial complex before. The main hall is very nice. The breakfast buffet is a dream. Service is impeccable. A nice shout out to the concierge lady. Super helpful. The room was well set, with 2 separate areas which worked well for our daughter and usa. The construction outside was a bit annoying. The shower leaked into the main bathroom floor. But everything else was amazing. Definitely recommended for families, with great views of the city, but without all the noise of the downtown streets.

Excellent customer service, very attentive, friendly, and helpful staff. A SPECIAL THANK YOU to Eylul & Aya.

Really beautiful stay . We extended several times. The hotel itself is very new and grand . The spa and gym is brand new , a massive space , very high tech . The staff are so helpful and assisted with booking beautiful surprise valentines reservation for me . It has exceptional selection of coffee / cafe / restaurants ect downstairs . It’s just so cheap for what is it . I would expect a hotel of this standard to be double the price . We will definitely return as soon as this week while we are still in Istanbul . Also I had one of the heat Blowdry of my life in the salon at Rixos ( -2 level ) have attached pic . I never even leave reviews generally but just so happy with Rixos . I actually lived in Rixos in Dubai years ago and I can say that Istanbul one is the same great standard.

If you want to stay at the hotel, it’s lovely otherwise transportation to and from the hotel is hectic and costly

As an international traveller, I cannot recommend this hotel enough. Amazing staff, location and accommodation.

The property is beautiful however you need to take taxis to and from to get anywhere. Also the food is fabulous but expensive as are the drinks. Great gym facility and beautiful terrace overlooking the river

The Rixos Tersane was a spectacular hotel. The attention to detail, decor and comfort were excellent. The staff went out of their way to be helpful and the choice of restaurants and bars and facilities were superb. This hotel should be top of anyone's list who are planning to stay in Istanbul.

It felt like no other Every thing was perfect Highly memorable stay Thank you management

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Çok özel bir yer. İstanbul’un gelecek 10 yılının çekim merkezi. Harika bir karşılama. Balkonlu odamızdan Tarihi Yarımada manzarası. İnanulmaz başarılı kahvaltı. Dünya listelerine girecek bir deniz çizgisinde havuz. Front Office Manager Cüneyt Demirbağ Bey’e nezaketi, için kocaman teşekkürler.

Konaklamam şahane geçti. Ufak tefek teknik sorunlar oldu ama idari personel ve lobideki arkadaşlar müthiş şekilde bana yardımcı oldular hepsine çok teşekkür ederim