8.2
Very Good
From 150 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Hôtel Kanaï

Number of reviews per page
20
40
Top reviews
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel is right next to the old town in a perfect location for the shops and restaurants. We were only here for obe night but the staff were really helpful and friendly. We paid for breakfast which was about 15 euro, and the selection was good with freshly squeezed juice. There is secure parking a short distance from the hotel which you can reserve a space in, there is an additional cost. The room was quiet despite its location and had air con. Comfy beds and good quality bed linen. Please note there is no lift so may not be suitable for those with mobility issues.
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June
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The family room is much bigger than I expected, and the two toilets perfectly suit our needs. Great location, but quiet at night.
Samuel
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Rooms slightly awkward sizes. Bathroom door didn’t offer privacy, massive gaps. Otherwise the best week of my life!
Varina
icon-Business
Business
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Beautiful room in a central location. Like many old buildings, there is no lift access and reception is up a staircase so you’ll need to haul your bags up and down flights of stairs. Not staffed after 9.30pm so you need to call someone off site to open to door for access. Reception was not there most of the time and there is no secure storage for your bags if you want somewhere to leave them once you’ve checked out. Otherwise, rooms were really nice and it was a little noisy due to central location but that is as expected.
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Darion
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff was very kind but the rooms can be cleaner from bugs.
Stuart
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very conveniently located hotel right in the centre of town. Comfortable and quiet room.
Margarita
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Make sure you can climb stairs. There is no elevator and the hotel is on a second floor. It is also in a walkable area so you cannot take a cab into the area. Breakfast was delicious and cheap.A bit expensive for the quality of the rooms.
Christopher
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Le personnel était très charmant et accueillant. Ils ont été très patients avec mon français et nous ont beaucoup aidés à nous enregistrer et au petit-déjeuner. Les chambres étaient très spacieuses et confortables. Nous recommandons vivement cet hôtel.
Steven
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Only stayed one night but very convenient to the centre. Clean and comfy room.
Ian
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

A great, friendly hotel, good service, a shirt walk from the railway station.
Verified traveler
4.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

The walls are thin so you can listen to the people walking and talking upstairs of your room, and the floor creaks.
Farahana R
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

I think the staff are nice, professional and helpful. I had some issues and they resolved them. The location is good.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Lovely room. Very good air conditioning. Big screen TV. The only downside was the noise from the street and the stairs to the room, but the staff were excellent and I cannot fault the hotel. Very central.
Mark
8.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Lovely hotel in the centre of Lille very convenient.
Lindsay
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Hotel very central, perfect Location for exploring Lille. Staff extremely efficient, helpful and friendly. Rooms on the small side but who spends their time in the room! Small, comfortable seating area by reception. Very clean and comfortable hotel. Highly recommend.
Verified traveler
8.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

Great location, we had a corner room which was great! You can hear the noise from the street below though, including bin men and delivery trucks throughout the night. Nespresso machine in room with 2 free pods. Steep staircase but we were offered help with our luggage.
Tom
8.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

The hotel was in a good location and comfortable, with very pleasant staff who changed my stepfather’s room to a lower floor as he had difficulty with the steps. However after checking out, it transpired that we’d been significantly overcharged, with the explanation making no sense. This is in the process of being sorted out, however staff do need to be more thorough in this case.
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Verified traveler
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Helpful English-speaking staff, let us check in early and gave us tourist map and information. Great location in Lille, can walk to train and Metro. 9.90€ for an excellent breakfast.
Judy
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Hotel Kanai is in a good location to visit Lille which is a great city. The hotel is on a pedestrianised area so access by car is tricky. We booked a space in their car park which is 5 mins walk away but they only have about 4 spaces so book in advance and check the location of it carefully as it's a bit of a maze. Breakfast was excellent, overall well worth staying, great value accommodation in a great location
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Lone traveller
10.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

Comfy, clean friendly good facilities eg coffee machine, hairdryer Lovely room great shower Light meal very welcome after a long journey
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