The hotel is a fair bit away from Pau centre. It is close to a large hospital with other chain hotels nearby. It was within a 10-15 minute walk to the hospital bus stop but through the hospital grounds, not well lit nor marked. In other words not a convenient location unless you have a car. The hotel staff I encountered were polite, answered my questions but nothing more. The room and bed were what to expect. Adequate but not great. They had a breakfast but I did not partake. Most places are overpriced for what you get but since nothing, I mean nothing else was nearby, one might opt for the breakfast. I chose this hotel for the proximity to a friend's home. Otherwise a place closer to Pau center would be recommended. We spent most of the time in town anyway. Reception has limited hours with a person. I arrived at the off time but fortunately the door was unlocked and i left my bag at the front desk. No one, not even housekeeping was around to ask if it would be ok. I did not fear leaving my bag.