Clean room, very nice staff and great location!!

Si quieres un hotel real esto no es una opcion ya que no lo es es como tipo hostal, tienes q llegar a la hora de tu check in por que si llegas antes no esta abierto y no tienen una recepcion como tal. Las habitaciones pequeñas y el ban̈o igual. No te tienen el servicio de limpieza uno mismo tiene que pedir toallas o papel higienico si te hace falta. En resumen no es lo que la app dice no es hotel. El servicio es bueno pero no excelente. Lo favorable es la ubicacion estas en la zona turistica y todo esta a 5 min.

No limpian las habitaciones diariamente, un solo juego de toalla para todos esos días. No funciona el aire acondicionado

Clean room and very central location. For the price point it seemed very minimal for what I was able to get. Very small room for two people but very doable

I feel completely misled by this property. The pictures and presentation make it appear to be a proper hotel, but in reality it is a hostel. When making the reservation, this is not made clear, and many guests will believe they are booking a hotel experience when they are not. What is even more frustrating is that the property requires full payment in advance, which makes you feel confident that you are paying for a quality hotel. In reality, the experience is far from what the photos and description suggest. This lack of transparency is very disappointing and feels misleading to customers. If this is a hostel, it should be clearly and honestly presented as such so guests can make an informed decision before paying.

Great location, a very basic hotel but being on Gran Vie makes for a great base in Madrid.

Great location. Room was nice, except for hair in the shower and the shower drain not draining. Bed was very hard. Overall though a nice spot in a very central location

It was good. Central location. Walls are a bit thin

They will not open the door until reception arrives at 9:30am. They did have lockers available if you were wanting to put luggage away until your room was ready. Very clean. Very comfortable. They had thick curtains. Overall, had a great stay.

Clean room, responsive staff

Overall good stay. However there is no one at reception most of the time. Which was kinda stressful since you open through your phone. Like I was worried if my phone’s battery died and wasnt able to enter. Besides that it has a great location and very clean.

The room was really neat, tidy and modern. Was great for a solo traveller and would be great for a couple. Right next to Gran Via you are essentially in the direct middle of Madrid. This means you can access everything very quickly, so if you are looking at a few properties the extra cost of this one is worth it for time maximising. Some great nearby places are Oink, San Gines Chocolate and Tiki Tacos. Also be sure to try and go to a football match whilst you are in Madrid. Only about €25 and was an amazing experience.

Loved it. Felt very safe especially as a solo traveler.

My last night was a little noisy by the hallway, even beyond 11 pm, which is supposed to be quiet hours. The location is great, and the staff is courteous. I would love if the room had a microwave, slippers were provided, and bottled water was available instead.

This is a hostal not an hotel. They did not have any ac and weird sounds all night long

Amazing!

Excellent

Great location, clean room, lovely staff! Perfect place to sta in Madrid

Everything was perfect

Clean and close to everything