9.4
Exceptional
From 54 reviews
Cleanliness

9.8

Room Comfort

8.8

Service and Facilites

9.8

Traveler Reviews BYPILLOW Callao

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was good, comfy bed, nice towels and bedding. Facilities in room basic, had to request a kettle, only given 2 teabags a day, no milk or English teabags. Bedroom and bathroom very small. Wouldn't stay here again, much better properties around with more character and cheaper
Vincent
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Staff was extremely helpful.
Yusri
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This is a boutique hotel. Its very quiet. Walkable everywhere. Had a good view. The staff Kevin and Gloria is very courteous, friendly and helpful. Very convenient its close to subway station. I would recommend this cute hotel.
Jayden Adhip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

great no-frills hotel, excellent location, clean rooms, good service, zero complaints! 100% recommended
maxwell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Simple hotel, great location, perfect for a quick and romantic European getaway
Jose
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The place place ever to stay in Madrid
Giovann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was clean and the hotel location is perfect.
Vivian
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean, great rooms! Centered in Callao, a lot of things nearby, hotel is a little basic but great!
Andres
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Ideal para descansar bien, moverse mucho y ser bien atendido Tuve una grata experiencia en el hotel H&L Callao. Las habitaciones están en excelente estado: limpias, modernas y con acabados que transmiten frescura y cuidado. Pero hay algo que personalmente valoro mucho y este hotel lo cumple con creces: los colchones y la lencería de cama son de primera. Dormir bien es fundamental para mí, y aquí el descanso fue realmente reparador. El servicio del staff es otro gran punto a favor. La atención fue increíble de principio a fin —cordiales, atentos y siempre dispuestos a ayudar con una sonrisa. Se agradece ese tipo de calidez. La ubicación es estratégica: perfecta para moverse por la zona, caminar, conocer y estar bien conectado. Eso sí, vale la pena tener claro que tanto las habitaciones como las áreas comunes son reducidas. No es un hotel para pasar el día, sino más bien para llegar, dormir y salir a explorar. En resumen: si tu plan es recorrer los alrededores y regresar solo a descansar, este hotel cumple con todo lo esencial y más. Cómodo, limpio, bien ubicado y con un staff de primera. ¡Recomendado!
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Melissa
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was nice but it was very hot then randomly in the middle of the night became an ice box. We chose this hotel for the rooftop terrace but they lock it at midnight, which is the same time the restaurants close
Doira
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great location! Staff was very nice.
DAVID E JIMENEZ
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Wow what a hidden gem! It’s literally right next to the Gran Via street. Everything is within walkable distance. Food. Shops. Laundry. Metro. Literally anything you need you can walk to it from the hotel. Better yet, you can also walk to main attractions from the hotel too! I will say the rooms are small but comfortable enough. With no doubt I would book it again. Gloria at the front desk was amazing too. She’s there for anything you need. She’s very professional, friendly, and just makes your stay better.
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Lizandra
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Súper recomendable 🙌
Rodrigo alviso
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Limpieza y excelente servicio
Guillermo
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Mucho ruido y fea habitación
Kai
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Super sentralt, hyggelig og god service, rent og moderne. Kan absolutt anbefales!
Olga
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean, although small, quiet, in a walking distance from the main touristic atractions, kind staff. I personally thank Junior and Kevin at the reception desk.
mariela
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

EXCELENTE TRATO
ALLEN
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

personal amable hotel muy bien ubicado y funcional , pequeño pero pues para ir a dormir
ALLEN
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

lugar perfecto
Number of reviews per page
20
40