Room was very clean. Lots of parking. They accommodated my request to be near my friend's room. Overall happy.

No ice machine, water or pop machine. Handle was broken off the sink tap when I checked in they fixed after I brought it up though but constantly leaked after. Kids were excited for the pool we went to find a full pool of swimming lessons going on so don’t plan to use the pool. Bring your own pillow they weren’t great. Room was a bit smaller than most I’ve seen. Place to sleep however I’d spend the extra money to stay somewhere else next time

Excellent stuff and, very good experience

The hotel is okay for a quick overnight. Our room was clean. It didn’t have a coffee pot but had coffee pods. The bed was hard and the pillows went from very full and fluffy looking to totally deflated in to time.

Definitely an old property with the rooms showing their age. The couch was well past its lifespan and needed to be steam cleaned. The bed was too soft which didn’t give a great nights sleep. The toilet was made for a short person with a petite bum! lol Will try another place when back in Calgary

There was no fridge in the room. Otherwise it was okay.

Very small room and bathroom…did not like the brown rug. Hotels should not have rugs anymore!

Good overall

Our experience was one of the best we had. Staff was friendly, there was alot of parking, there businesses around that were easy to get to.

Good value and location.

Cheap clean rooms

its way expensive but not clear no ac or anything

I mean, you get what you pay for. I was trying to save a bit of $ and the property is a bit weird and tired. The good: the room was clean, the staff were friendly and helpful, the shower had good hot water pressure... but otherwise this is an old Holiday Inn that is showing its age. Some of the things that were not so good: there is no elevator from the lobby to the rooms, you have to go up or down one flight of stairs to get to the rooms (but once on a room floor, there is an elevator). A staff member helped me with my luggage. There was a portable AC unit on the floor in the room, venting out the window via a flexible pipe. It was very cold outside during my stay and the room needed heat - but the heat was not working. Error code on the keypad display, not responding to controls. Front desk sent someone to help, she ended up bringing me a small portable heater to heat the room. It wasn't just my room that had this problem, I saw her bring one to another room too. Only two bath towels room provided, no hand towels, no washcloths. Torn shower curtain. Free use of laundry machines but you must have your own soap, etc. - they do not sell or provide it. It wasn't an unpleasant stay overall, you just need to have realistic expectations.

K

This hotel is in a rough part of town. There were quite a few homeless people who had set up against this hotel, My wife did not feel safe even in the room. The electrical plugs were VERY loose, and Things that were plugged into them would frequently cut out. The staff were the redeeming factor, they were polite and helpful.

Not very clean or well maintained.

Decent motel for the price

Comfortable and close to downtown, we booked two rooms and we were not able to get them anywhere close to each other, they were on different floors at opposite ends of the building. The pool is well used (swimming school) but small and cold, in a dimly lit room. Beds were clean and comfortable.

Our room doesn't have any wifi connections, no local phone to call the reception. We can hear the conversation of the rooms beside us and the sounds of the vacuum machine at the hallway. We left the tag on our door to"Make our Room",but when returned to our room it was not clea, I approached the reception area, inform about it, and told us she will send a housekeeping, more than 2 hours of waiting no housekeeping went to our room, again we went to reception to inform her no housekeeping came to clean our room. I think if she did saw any housekeeping in her area she will not inform that we requested, the housekeeping inform her our room was not in the list. I don't understand why we need to personally inform the reception to clean our room even we left the tag and she told me the manager will reach to me about the internet access but no one reach out. They send techinician just for them to confirm that our room cannot access their wifi, no apologies or anything at all. We request to change our room but inform us they can't

Staff was very helpful.