9.0
Exceptional
From 28 reviews
Cleanliness

9.0

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Illa B&B

Number of reviews per page
20
40
Top reviews
LUIS
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, and great location near the central plaza and shops.
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Christian went out of his way to ensure a pleasant stay. I stayed in multiple rooms, and overall, I was very happy there. Karla, Victor and Nicholas were all friendly and helpful and I am grateful. The view from the breakfast room is stunning. The rooms with kitchenettes are especially convenient.
Genesis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

El lugar es muy bonito, me encanta la vista de este lugar y que la habitación huele bonito. La decoración es hermosa y tienen buen trato al cliente. Solo tuvimos un pequeño tema con una sábana pero ya lo comentamos personalmente.
Amanda
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This was a really lovely hotel! The room was spacious, clean, and it was very centrally located! We really recommend this hotel!!!
Camila
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had two stays here (before and after Machu Picchu) and the firat one went fone but the second one was terrible. The room is fine but the bathroom really needs work done. There were a lot of dark stains and when you shower the whole bathroom floods. The room was extremely cold, there were warm blanks for the bed but whenever you had to get out of bed or get dressed, we would freeze. When we came back from Aguas Calientes we booked a taxi with the hotel. Out train was late and we let the hotel know but they didnt answer. We arrived at 11pm and there was no taxi waiting for us and the hotel would still not answer messages, so we ended up just getting a taxi at the station. When we arrived at the hotel they said our bags would be already in the room, but they were not and there were also no towels, so we had to get that sorted. They also ask you what time you want to get breakfast and when you show up you might still wait up to 20 min to get a table. The breakfast was extremely simple, just some bread, butter, jam, juice and instant coffee. Although the room for breakfast should be a nic eplace to hang out and a tea or coffee, most of the time it was super dirty. The good things about the place is that the bed is very comfy and it is very quiet.
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Julie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Mold and moisture made this place not returnable for us due to our health conditions. It's a lovely location and safe with kind staff but not as quick to respond as I hoped. Hopefully they can make changes with air flow and new drapes and paint. and in that case I wouldn't hesitate to return.
Elaine
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The B&B, dinner room had an amazing view of city of Cusco, breathtaking and they offer juice, fruit, bread, butter, cocoa, tea, coffee, no eggs. The hot drinks are available all day. The room and decor are dated, the room we had no heat, so we paid extra daily for a heating device that helped greatly. The location is on a very steep street and not an easy area to identify. It is downhill to main historical area around two blocks. Steep walk up to ruins and church, where you can get an easy cab.
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Regina
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property was clean, cozy, and in a great area. I woke up to a beautiful view of Cusco every morning. The gentleman at front desk was kind and always responsive. Overall, great stay.
swarnabha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This is a good place to stay in Cusco.
Wenqing
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

it is very quite and good to stay. just a little bit too many stairs to climb, but totally fine!
Annie
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This property had a great overview of the city, breakfast included, nice rooms (I stayed in two different rooms), friendly and helpful staff, and overall very clean.
Swetha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Wilmer and team took great care, prior to our arrival to ensure we have all the details about the property and stay. Extremely thoughtful of the guest’s needs. Our driver made an accident and dropped us slightly far from the property . Wilmer was generous to walk to where we were dropped and accompany us to the property. Rooms were spacious and clean. The property had a great panoramic view from the breakfast and lobby area. Overall had a great experience!
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Zeny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Lugar muy acogedor la atención fue muy agradable y la vista inolvidable nos encanto.
Mohamed A
8.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

The TV doesn’t work,
YUKI
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

スタッフはみな親切に対応してくれました。 ただ暖房がなく部屋は常に16度くらいでとても寒かったです。ここにくる方は防寒対策が必要です。
JOSE ANGEL FERNANDEZ
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No vayas si no quieres pasar FRIO!!! Estuvimos alojados 5 noches. El alojamiento está bien situado y es muy chulo, pero eso es todo. NO DISPONE DE NINGÚN SISTEMA DE CALEFACCIÓN!!! En Cusco, la temperatura de noche puede alcanzar los 3ºC, y la habitación no está acondicionada. Obligaba a ir en la habitación con chaquetas y sin temperatura de confort. Se le comentó a Recepcción, y nos dijeron que solo había 2 calefactores para las 9 habitaciones. Se pidió que se hablase con la propietaria y nos confirmó que no iba a proporcionar más calefactores. Incluso nos comentó que en el contrato ponía que no había calefacción (en ninguna parte del contrato con Expedia pone que no vaya a tener calefactor). HORRIBLE, MUCHO MUCHO FRIO EN LA HABITACIÓN. Imposible mantener una temperatura de confort. No logramos entender que la propietaria permita que los clientes pasen frio en la habitación del alojamiento. Por otro lado, comentar que no dispone de toallas de mano (solo de cuerpo), y el jabón es el mismo para manos, cabello y cuerpo. El desayuno es el peor del viaje: 2 trozos de pan con mantequilla+mermelada, pieza de fruta, vaso de zumo de bote y café soluble. Nada de proteína (jamón, huevo, queso...). No repetiría ni recomendaría su alojamiento, especialmente a familias con niños y menos en época invernal.
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JOSE ANGEL FERNANDEZ
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No vayas si no quieres pasar FRIO!!! Estuvimos alojados 5 noches. El alojamiento está bien situado y es muy chulo, pero eso es todo. NO DISPONE DE NINGÚN SISTEMA DE CALEFACCIÓN!!! En Cusco, la temperatura de noche puede alcanzar los 3ºC, y la habitación no está acondicionada. Obligaba a ir en la habitación con chaquetas y sin temperatura de confort. Se le comentó a Recepcción, y nos dijeron que solo había 2 calefactores para las 9 habitaciones. Se pidió que se hablase con la propietaria y nos confirmó que no iba a proporcionar más calefactores. Incluso nos comentó que en el contrato ponía que no había calefacción (en ninguna parte del contrato con Expedia pone que no vaya a tener calefactor). HORRIBLE, MUCHO MUCHO FRIO EN LA HABITACIÓN. Imposible mantener una temperatura de confort. No logramos entender que la propietaria permita que los clientes pasen frio en la habitación del alojamiento. Por otro lado, comentar que no dispone de toallas de mano (solo de cuerpo), y el jabón es el mismo para manos, cabello y cuerpo. El desayuno es el peor del viaje: 2 trozos de pan con mantequilla+mermelada, pieza de fruta, vaso de zumo de bote y café soluble. Nada de proteína (jamón, huevo, queso...). No repetiría ni recomendaría su alojamiento, especialmente a familias con niños y menos en época invernal.
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Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

O lugar é bem tranquilo. Ótimo para quem busca sossego. A única parte ruim é que está bem no alto, então o ideal é que estejam preparados para descer e subir alguns degraus bem íngremes. De resto, valeu a pena.
Naomi
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Achei razoável, a propriedade é bonita, o café da manhã é ok. O quarto não parece que foi limpo direito. O lençóis estavam com cabelo e o banheiro cheio de mofo. Um lado bom, a água é bem quente, mas falta um sistema de calefação.
Tomoya
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

坂の上にあって、歩くの大変ですが、部屋は清潔ですし、値段もお手頃で、文句はありません!
Number of reviews per page
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40