Illa B&B

The room was good, breakfast is very poor.

Friendly staff, clean rooms, and great location near the central plaza and shops.

Christian went out of his way to ensure a pleasant stay. I stayed in multiple rooms, and overall, I was very happy there. Karla, Victor and Nicholas were all friendly and helpful and I am grateful. The view from the breakfast room is stunning. The rooms with kitchenettes are especially convenient.

El lugar es muy bonito, me encanta la vista de este lugar y que la habitación huele bonito. La decoración es hermosa y tienen buen trato al cliente. Solo tuvimos un pequeño tema con una sábana pero ya lo comentamos personalmente.

This was a really lovely hotel! The room was spacious, clean, and it was very centrally located! We really recommend this hotel!!!

We had two stays here (before and after Machu Picchu) and the firat one went fone but the second one was terrible. The room is fine but the bathroom really needs work done. There were a lot of dark stains and when you shower the whole bathroom floods. The room was extremely cold, there were warm blanks for the bed but whenever you had to get out of bed or get dressed, we would freeze. When we came back from Aguas Calientes we booked a taxi with the hotel. Out train was late and we let the hotel know but they didnt answer. We arrived at 11pm and there was no taxi waiting for us and the hotel would still not answer messages, so we ended up just getting a taxi at the station. When we arrived at the hotel they said our bags would be already in the room, but they were not and there were also no towels, so we had to get that sorted. They also ask you what time you want to get breakfast and when you show up you might still wait up to 20 min to get a table. The breakfast was extremely simple, just some bread, butter, jam, juice and instant coffee. Although the room for breakfast should be a nic eplace to hang out and a tea or coffee, most of the time it was super dirty. The good things about the place is that the bed is very comfy and it is very quiet.

Mold and moisture made this place not returnable for us due to our health conditions. It's a lovely location and safe with kind staff but not as quick to respond as I hoped. Hopefully they can make changes with air flow and new drapes and paint. and in that case I wouldn't hesitate to return.

The B&B, dinner room had an amazing view of city of Cusco, breathtaking and they offer juice, fruit, bread, butter, cocoa, tea, coffee, no eggs. The hot drinks are available all day. The room and decor are dated, the room we had no heat, so we paid extra daily for a heating device that helped greatly. The location is on a very steep street and not an easy area to identify. It is downhill to main historical area around two blocks. Steep walk up to ruins and church, where you can get an easy cab.

The property was clean, cozy, and in a great area. I woke up to a beautiful view of Cusco every morning. The gentleman at front desk was kind and always responsive. Overall, great stay.

This is a good place to stay in Cusco.

it is very quite and good to stay. just a little bit too many stairs to climb, but totally fine!

This property had a great overview of the city, breakfast included, nice rooms (I stayed in two different rooms), friendly and helpful staff, and overall very clean.

Wilmer and team took great care, prior to our arrival to ensure we have all the details about the property and stay. Extremely thoughtful of the guest’s needs. Our driver made an accident and dropped us slightly far from the property . Wilmer was generous to walk to where we were dropped and accompany us to the property. Rooms were spacious and clean. The property had a great panoramic view from the breakfast and lobby area. Overall had a great experience!

Lugar muy acogedor la atención fue muy agradable y la vista inolvidable nos encanto.

The TV doesn’t work,

Quarto muito confortável e equipe de atendimento muito gentil. No entanto, o hotel fica em uma rua de difícil acesso, o que acabava sendo um problema quando íamos fazer os passeios, pois sempre era necessário descer até a Plaza de Armas para conseguir pegar o transfer. O café da manhã também é bem simples, mas ajuda a comer algo antes de sair de casa.

Ficamos em 2 quartos distintos e ambos possuíam boa estrutura, limpos e com bons lençóis/edredons. O que quarto TAWA era mais silencioso. O ISKAY 2 tinha outro quarto em cima e você ouve todos os ruídos, passos e barulhos dos hóspedes de cima, para quem tem sono leve, é um pouco complicado para dormir. Fomos fim de dezembro/janeiro e os quartos estavam bem frios, pois clima em Cusco estava bem frio e chuvoso, para mim não foi um problema dormir sem aquecedor. O hotel fica bem próximo da Plaza de Armas, mas é uma subida considerável até o hotel (bem íngreme e com muitos degraus). Alguns motoristas de Uber e passeios se recusaram a entrar na rua e nos pediram para descer até a Plaza, porque as ruas eram muito estreitas e altas. O atendente da recepção do turno da noite é muito atencioso e prestativo, sempre disposto a ajudar. O café da manhã é bom, mas só tem pão, manteiga, geleia, suco de laranja e uma fruta por pessoa. Eles prepararam lanches quando precisamos sair cedo para os passeios e não pudemos tomar café (pão, presunto e queijo, suco e uma fruta), muito bacana essa atitude. Quanto ao banheiro, sugestão é deixar toalhas de mão e sabonete junto à pia. A cortina do banheiro também permite que a água do chuveiro recaia sobre o piso do banheiro e fique tudo molhado, o que demora várias horas para secar por conta do clima úmido. Por fim, eles nos ofereceram um serviço de táxi que nos buscou no Illa e nos levou até o aeroporto por 25 soles, que nos ajudou bastante.

位置很好，酒店服务非常好，还帮忙打包早餐。餐厅大，可以看到城市全景

Desayuno sano , podria mejorar un poco en aumentar una proteina diaria ; pero todo muy limpio y disponble siemre el microhondas agua caliente ,infusiones coca etc Cerca al parque Sacsawaman

スタッフの対応がとても良いです。 場所もアルマス広場から近く観光しやすいです 朝食時はカフェテリアからクスコ市内が展望できて気持ち良いです