9.5
Exceptional
From 27 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.4

Location

9.4

Service and Facilites

9.3

People often mention about EL LAGO HOTEL
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Traveler Reviews EL LAGO HOTEL

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Customer reviews
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The staff, the food, everything was great, especially the view 🤩
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Accommodation's Reply
17 May 2026
Hello, Thank you so much for your wonderful review! We’re very happy to hear that you enjoyed the staff, the food, and especially the beautiful view during your stay with us. Your kind words mean a lot to our team and motivate us to keep giving the best experience to every guest. We truly look forward to welcoming you again for another memorable stay! Warm Regards, El Lago Hotel Bali Team
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Sometimes all you need is cold air, mountain views, and moments that feel slower ☁️✨ Thank you El Lago for such a beautiful experience
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Accommodation's Reply
12 May 2026
Hello, Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the cool mountain air, beautiful views, and peaceful atmosphere during your stay. Creating relaxing and memorable moments for our guests is exactly what we hope for. It was our pleasure to host you, and we truly look forward to welcoming you back again for another beautiful experience! Warm Regards, El Lago Hotel Bali Team
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, great views, delicious food. Clean and tidy rooms, friendly staff... Overall, it's great.
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Accommodation's Reply
13 May 2026
Dear Guests, Thank you so much for your review and compliments! We are delighted that you enjoyed our excellent location, beautiful views, delicious food, and clean and tidy rooms. Thank you also for your compliments on the friendliness of our staff. We hope to welcome you back again soon! Sincerely, The El Lago Hotel Bali Team
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GAYATRI A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fun, delicious food. Suggest adding an elevator as it's quite tiring going up and down the stairs.
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Accommodation's Reply
06 May 2026
Dear Ms. Gayatri A.W., Thank you very much for your review and feedback. We are delighted to hear that you had a pleasant stay and enjoyed our food. We appreciate your suggestion regarding the elevator and will look into this in the future to ensure maximum guest comfort. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Bali Team
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d***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel location is very easy to find, next to the cafe, the room is very clean, the view is very beautiful, the room I booked was only for 2 people, because I was three with my child, then an additional charge of 350 included breakfast, for breakfast a menu will be sent that we can order via WA, the food is delicious, not only selling the view, but the taste of the food is also recommended. The staff are all friendly, oh yes there is no elevator, so you have to be prepared to go up and down the stairs, so far so good, really like staying here.
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Accommodation's Reply
30 Apr 2026
Hello! Thank you for sharing your experience with us! We are delighted to hear that you were satisfied with the cleanliness of your room, the beautiful view, and the delicious food. We are also pleased that the breakfast reservation system and the staff service made your stay even more convenient. Thank you for your understanding regarding the additional charges for extra guests and the lack of an elevator. This feedback is invaluable for us to further improve our services. We hope to welcome you back to Hotel El Lago again on your next stay! Sincerely, The El Lago Hotel Bali Team
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agam y. k.
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
The location is very strategic, the view is very beautiful, the staff is friendly, the breakfast is delicious.
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Accommodation's Reply
27 Apr 2026
Hello, thank you so much for your review. We are delighted that you were impressed with our excellent location, beautiful views, and outstanding service. We are also glad that you enjoyed our breakfast. We hope to welcome you back for another wonderful vacation. Sincerely, The El Lago Hotel Bali Team
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Gaby R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Amazing!!! 2 days staying at El Lago was an incredibly enjoyable experience 😁👍🏻. The staff were all very friendly, especially the restaurant staff, they served me wholeheartedly 👍🏻 and the room also had a direct view of the mountain ♥️. All amenities were complete, great. Guaranteed to come back here again if I go to Kintamani ♥️👍🏻
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Accommodation's Reply
25 Apr 2026
Hello Gaby R., Thank you so much for this wonderful review! We are delighted to hear that you enjoyed your fantastic two-day stay. Your compliments on the warm hospitality of all our staff, especially our restaurant team, mean a great deal to us. We will pass on these compliments to our team as inspiration to continue providing the best service. We are glad you enjoyed the mountain views from your room and the amenities. We hope to welcome you back to Kintamani again. See you soon at El Lago Hotel & Restaurant! Sincerely, The El Lago Hotel & Restaurant Team
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Clean rooms, complete facilities, delicious food, beautiful views.
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Accommodation's Reply
22 Apr 2026
Dear Mr./Ms./Mr./Ms./Mr./Ms./Mr./Mr./Ms./Mr/Mr/Ms./Mr/Ms/Mr/Mrs/Ms/Mr/Ms/Mrs/Ms ...
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m***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Nice place ❤️ clean and comfortable.
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Accommodation's Reply
14 Apr 2026
Thank you for your review. We appreciate your appreciation of the cleanliness and comfort of our accommodation. We hope to welcome you back again next time. Sincerely, The El Lago Hotel Bali Team
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s***y
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly. The hotel is clean.
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1 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Mr./Ms./Mr./Ms./Mr./Mr./Ms./Mr/Mr/Mr/Mr/Mr/Mr/Mr/Mr/Mr/Mr/Mr/Mr/Mr/Ms ...s/Mr/Mr/Ms/Mr/Ms/Mr/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Mr/Ms/Ms/Mr/Ms/Mr/Ms/Ms/Mr/Ms/Mr/Ms/Ms/Ms/Ms/Mr/Ms/Ms/Mr/Ms/Ms/Ms/Ms/Ms/Ms/Ms/Ms/
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I Gede Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
From check-in to escorting you to your room, the staff were incredibly friendly. The room amenities met expectations. The views are breathtaking, and the aesthetically pleasing decor makes your stay even more memorable. The food is also delicious and classy. Highly recommended for those of us looking for a staycation with our beloved family, especially on special occasions.
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Accommodation's Reply
11 Apr 2026
Hello, this is Y.S. Thank you so much for your wonderful and detailed review. We are delighted to hear that you were impressed from the check-in process to the room service and the friendly service from our team. We are glad to hear that our facilities, beautiful views, and room design met your expectations and made your stay memorable. Your compliments on our food also mean a lot to us. We will continue to maintain the quality to provide the best for all our guests. We hope to welcome you and your loved ones back again on your next special occasion. Thank you for recommending us. Sincerely, The El Lago Hotel Bali Team
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Instagrammable in every corner. The room was great. No lift, but staff was super helpful. You can enjoy the sunrise from the restaurant (open from 05.30) and don't worry about the cold, you can ask for a blanket to keep you warm.
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Accommodation's Reply
02 Apr 2026
Hello, Thank you so much for your lovely review. We are truly happy to hear that you enjoyed the Instagrammable spots around our property and had a great stay in your room. We also appreciate your kind words about our staff — it means a lot to us to know that their assistance made your experience more comfortable. We’re glad you were able to enjoy the beautiful sunrise from our restaurant, and that the blankets helped keep you warm during the early morning. Thank you as well for highlighting the note about no lift; we always strive to assist our guests as much as possible. We look forward to welcoming you back for another memorable stay. Warm regards, El Lago Hotel Bali Team
Mei
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything here is very nice and pleasant. The rooms are clean and comfortable. The staff is friendly and welcoming. They prioritize guests who stay overnight when the restaurant is busy. The food is delicious and affordable. And the view is amazing. The best place I've ever visited with myfamily. Will definitely come back here again
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Mei W, Thank you very much for your wonderful review. We are delighted to hear that you had a pleasant stay and enjoyed the cleanliness and comfort of the room, the friendliness of our staff, as well as the quality of our food and services. It is truly rewarding to know that you and your family had a memorable experience and enjoyed the beautiful view. Your kind words mean a lot to our team, and we look forward to welcoming you back for another enjoyable stay in the future. Warm Regards, El Lago Hotel Bali Team
M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
minus the season of flies a lot
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Thank you for your review and feedback. We apologize for any inconvenience caused by the large number of flies, especially as our hotel is located in an open natural area and below is agricultural land that still uses organic fertilizers. We are constantly striving to control and improve cleanliness for the comfort of all our guests. Your feedback is very important to us, and we hope to provide a better experience on your next stay. Sincerely, The El Lago Hotel Bali Team
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