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EL LAGO HOTEL
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9.4
/10
Exceptional
65 reviews
What Guests Say About Their Stay
P***a
10.0
/ 10
Clean, comfortable rooms, friendly, helpful staff, incredible views, and the indoor dining room is also very nice.
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Y***a
10.0
/ 10
Perfecto!! A very comfortable place with a very perfect view.
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Alvin L.
10.0
/ 10
The rooms are comfortable, clean, and offer stunning views of Mount Kintamani. The atmosphere is cool and peaceful, especially in the morning. The staff is friendly, the food is delicious, and the selection is quite varied. It's perfect for a relaxing getaway and enjoying the natural scenery.
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Verified Traveler
10.0
/ 10
Enjoy the beauty of the sunrise directly from the balcony of your room while enjoying breakfast and every corner of the hotel is aesthetic.
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r***a
10.0
/ 10
Very good, the service is top, the employees are all friendly, 5 stars in short.
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In the Area
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Jl. Raya Penelokan No.899, Batur Sel., Kec. Kintamani, Kabupaten Bangli, Bali 80652, Kintamani, Bangli, Bali, Indonesia, 80652
Main Facilities
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AC
Restaurant
Parking
WiFi
Available Room Types in EL LAGO HOTEL
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What's around EL LAGO HOTEL
Jl. Raya Penelokan No.899, Batur Sel., Kec. Kintamani, Kabupaten Bangli, Bali 80652, Kintamani, Bangli, Bali, Indonesia, 80652
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Discover Your Bali Oasis at EL LAGO HOTEL
Welcome to EL LAGO HOTEL, your premier destination for an unforgettable stay in the heart of Bali, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and authentic Balinese charm, ensuring every guest experiences the true essence of this tropical paradise. Whether you're seeking a relaxing getaway, an adventurous exploration, or a comfortable base for business, EL LAGO HOTEL is designed to exceed your expectations. Room rates at EL LAGO HOTEL start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!EL LAGO HOTEL Location
Nestled in the serene and picturesque Bangli region of Bali, EL LAGO HOTEL offers a tranquil escape from the bustling crowds while remaining conveniently accessible. Our Jl. Raya Penelokan No.899, Batur Sel., Kec. Kintamani, Kabupaten Bangli, Bali 80652, Kintamani, Bangli, Bali, Indonesia, 80652 address places you in a prime location, approximately 45 kilometers from Ngurah Rai International Airport (DPS), a journey that typically takes around 1.5 to 2 hours depending on traffic. While Bangli is known for its cultural heritage and natural beauty, it offers a more laid-back atmosphere compared to the popular southern tourist hubs. The hotel is situated amidst lush greenery, providing a peaceful ambiance perfect for relaxation and rejuvenation. For those looking to explore, the vibrant cultural heart of Ubud is a scenic drive away, offering access to rice terraces, temples, and traditional art markets.EL LAGO HOTEL Facilities & Services
Facilities for guests at EL LAGO HOTEL are thoughtfully curated to enhance your stay and cater to every need. We are dedicated to providing a seamless and enjoyable experience for all our visitors.Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.Restaurant:
Savor delicious local and international cuisine at our on-site restaurant, serving breakfast, lunch, and dinner.Bar:
Unwind with a handcrafted cocktail or a refreshing beverage at our cozy bar, open from 10:00 AM to 11:00 PM.Wi-Fi:
Complimentary high-speed Wi-Fi is available throughout the hotel premises, ensuring you stay connected.Parking:
We offer free parking space for guests who choose to travel by car.Concierge Service:
Our friendly concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other inquiries.Room Service:
Enjoy the convenience of in-room dining from 7:00 AM to 10:00 PM.Spa & Wellness:
Indulge in rejuvenating spa treatments and wellness therapies at our dedicated spa center. Treatments are available from 9:00 AM to 6:00 PM, with prices starting from PHP 1,500.Children's Play Area:
A dedicated play area is available for our younger guests, ensuring they have a fun and safe environment to enjoy.
EL LAGO HOTEL Room Types
Discover a range of comfortable and well-appointed accommodations designed to suit every traveler's needs. The room types of EL LAGO HOTEL offer a variety of options, ensuring a perfect fit for your stay.Deluxe Room:
These rooms offer a comfortable retreat with a choice of Garden View or City View. Available as non-smoking rooms.Superior Room:
Slightly larger than the Deluxe, these rooms also provide Garden View or City View options and are designated as non-smoking.Suite:
Our spacious suites offer enhanced amenities and a separate living area, with stunning Garden Views. Some suites feature a bathtub for added luxury. These are non-smoking rooms.Family Suite:
Ideal for families, these suites provide ample space and comfort, often featuring multiple sleeping areas and a Garden View. Some may include a bathtub. These are non-smoking rooms.
EL LAGO HOTEL Dining & Restaurants
Embark on a culinary journey at EL LAGO HOTEL, where we celebrate the rich flavors of Indonesia and offer international favorites. Our dining venues are designed to provide a delightful gastronomic experience.The Lakeside Restaurant:
Our main restaurant offers a delightful breakfast buffet from 6:30 AM to 10:00 AM, with lunch and dinner served à la carte from 11:00 AM to 10:00 PM. Expect to spend approximately PHP 500-800 per person for a main course and drink. The restaurant boasts beautiful views of the surrounding landscape.The Sunset Bar:
Enjoy breathtaking sunset views with a selection of cocktails, mocktails, and light snacks. Open daily from 4:00 PM to 11:00 PM. Prices for cocktails range from PHP 250-400.
EL LAGO HOTEL Nearby Attractions and Activities
While EL LAGO HOTEL offers a serene retreat, the surrounding Bangli region and nearby areas are rich with cultural and natural attractions waiting to be explored.Tirta Empul Temple:
A significant Balinese Hindu water temple known for its holy spring water, where locals go for ritual purification.Kehen Temple:
One of Bali's largest and most historically important temples, featuring impressive stone steps and ancient banyan trees.Penglipuran Village:
A beautifully preserved traditional Balinese village known for its neat rows of houses and clean environment.Mount Batur:
For the adventurous, a sunrise trek up Mount Batur offers spectacular panoramic views of the caldera and surrounding lakes.Tegalalang Rice Terraces:
While a bit further afield, these iconic terraced rice paddies offer stunning landscapes and photo opportunities, a quintessential Bali experience.
How to Get to EL LAGO HOTEL from the Airport
Navigating your way to EL LAGO HOTEL from Ngurah Rai International Airport (DPS) is straightforward, with several convenient options available. The airport transfer service of EL LAGO HOTEL ensures a smooth transition to your accommodation. Here’s how to get to EL LAGO HOTEL:Hotel Private Airport Transfer:
For the most seamless experience, we recommend booking our private airport transfer service. Our driver will meet you at the arrivals hall and take you directly to the hotel. This service is available for approximately PHP 800-1,200, depending on the vehicle type. You can arrange this in advance through our concierge.Metered Taxis:
Official airport taxis are readily available outside the arrivals terminal. Ensure the meter is used. The fare to EL LAGO HOTEL is estimated to be between PHP 400-600, with a surcharge from the airport.Ride-hailing Services:
You can also book a ride-hailing service through your preferred app. Designated pick-up points are available outside the terminal. Fares are comparable to metered taxis, typically around PHP 400-600.Pre-booked Car Rental:
Many travelers opt to rent a car for their stay in Bali. You can arrange for a car with a driver to pick you up from the airport, offering flexibility for exploring the island. Prices vary depending on the duration and vehicle type, starting from around PHP 1,000 per day.
Summary of Why You Should Choose to Stay at EL LAGO HOTEL
Choosing EL LAGO HOTEL for your Bali adventure means opting for tranquility, comfort, and exceptional service. We are committed to providing a memorable experience that captures the spirit of Bali.Serene Location:
Escape the crowds and immerse yourself in the peaceful beauty of Bangli, while still being within reach of key attractions.Comfortable Accommodations:
Our diverse room types cater to various needs, ensuring a restful stay with beautiful views.Excellent Facilities:
From our refreshing swimming pool to our attentive concierge service, we have everything you need for a convenient and enjoyable visit.Authentic Dining:
Experience the local flavors and international cuisine at our on-site restaurant and bar.Value for Money:
Enjoy a high-quality stay at competitive rates, especially when taking advantage of special offers.
Ready to experience the magic of Bali? Book budget hotels in Bali with confidence and explore the island's wonders. Don't forget to secure your flights too! Easily book domestic and international flights at low prices.
All facilities in EL LAGO HOTEL
Bar, Cafe and Lounge
Common Space
Others
Restaurant
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
In-room Facilities
- Bathrobe
- Hairdryer
- In-room safe
- TV
Food and Drinks
- Bar
- Cafe
General
- AC
- Non-smoking room
Hotel Services
- Front desk
- Tours
Connectivity
- Free WiFi
Accommodation Policy & General Information in EL LAGO HOTEL
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
12:00 - 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 12:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at EL LAGO HOTEL | 21 |
Number of floors in EL LAGO HOTEL | 3 |
Another facilities in EL LAGO HOTEL | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in EL LAGO HOTEL
What are available facilities at EL LAGO HOTEL?
There are top facilites at EL LAGO HOTEL such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at EL LAGO HOTEL?
The standard check-in time at EL LAGO HOTEL is starting from 15:00 - 21:00 while the latest check-out time is at 12:00 - 12:00
Does EL LAGO HOTEL provide breakfast?
Yes, EL LAGO HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of EL LAGO HOTEL?
EL LAGO HOTEL is a 0.0-star hotel.
How many floors does EL LAGO HOTEL have?
EL LAGO HOTEL has 3 floors.
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More Reviews from Other Guests in EL LAGO HOTEL
Overall Ratings & Reviews EL LAGO HOTEL
Traveloka (63)
Other sources (2)
9.4
Exceptional
From 63 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
9.1
Location
9.4
Service and Facilites
9.2
People often mention about EL LAGO HOTEL
All
Family Friendly (5)
Surroundings (4)
Taste (4)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Variety (3)
In-room Dining (3)
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Traveler Reviews EL LAGO HOTEL
Number of reviews per page
20
40
Customer reviews
AP
Ajeng P.
Staycation
10.0
/10
Reviewed 6 hour(s) ago
Very aesthetic hotel, beautiful views.
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P***a
Leisure
10.0
/10
Reviewed 2 day(s) ago
Clean, comfortable rooms, friendly, helpful staff, incredible views, and the indoor dining room is also very nice.
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ga
gabriel a. j. p.
10.0
/10
Reviewed 1 week(s) ago
The staff service is friendly, the sunrise view from the room is very good.
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Accommodation's Reply
22 Aug 2026
Hello Gabriel, Thank you so much for your review and compliments! 😊 We are delighted to hear that you were satisfied with the friendly service from our staff and enjoyed the beautiful sunrise view from your room. Thank you for choosing El Lago. We hope to welcome you back for another enjoyable stay in Kintamani. Sincerely, The El Lago Hotel Team
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Y***a
10.0
/10
Reviewed 1 week(s) ago
Perfecto!! A very comfortable place with a very perfect view.
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Accommodation's Reply
22 Aug 2026
Hello sister, thank you so much for giving us a perfect 10.0 rating and sharing your experience with us! 😊 We are so glad you felt very comfortable during your stay at El Lago Hotel and enjoyed the beautiful views we offer. We are happy to know that the atmosphere and scenery of Kintamani made your experience even more meaningful. 🌅🏔️ Thank you for choosing El Lago Hotel and for taking the time to write a review. We hope to welcome you back to Kintamani again for another memorable stay. Sincerely, The El Lago Hotel Team
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Yulia S.
10.0
/10
Reviewed 1 week(s) ago
An unforgettable experience. One of the best hotels of my Bali trip. The only minor complaint is that the bathroom walls are yellowing and need a scrubbing, but otherwise, the experience was very impressive. The breakfast was very interesting and perfect. Awesome stay.
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Accommodation's Reply
22 Aug 2026
Hello Yulia, Thank you so much for giving us a perfect 10.0 rating and sharing your experience staying at El Lago Hotel 😊 We are delighted to know that El Lago was one of the best hotels during your visit to Bali and that you enjoyed your stay, especially our breakfast which you found interesting and perfect. Hearing that you had a memorable experience means a great deal to our entire team. We also greatly appreciate your feedback regarding the bathroom wall. We apologize for this situation and will take immediate action to rectify the remaining issues to ensure it is well-maintained and comfortable for all our guests. Thank you for choosing El Lago Hotel and for your compliments and feedback. We hope to welcome you back again for another enjoyable stay in Kintamani 🌅🏔️ Sincerely, The El Lago Hotel Team
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AL
Alvin L.
10.0
/10
Reviewed 4 week(s) ago
The rooms are comfortable, clean, and offer stunning views of Mount Kintamani. The atmosphere is cool and peaceful, especially in the morning. The staff is friendly, the food is delicious, and the selection is quite varied. It's perfect for a relaxing getaway and enjoying the natural scenery.
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Accommodation's Reply
09 Aug 2026
Hello Mr. Alvin, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel 😊 We are delighted to hear that you enjoyed the comfortable and clean room, the beautiful view of Mount Kintamani, the cool and peaceful atmosphere, and the friendly service from our team. We are also pleased to hear that you enjoyed the food and menu we prepared. Thank you for choosing El Lago Hotel as your vacation spot and for enjoying the natural beauty of Kintamani. We hope to welcome you back again for an even more memorable experience. Sincerely, The El Lago Hotel Team
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Y
Yasamonika
Staycation
9.7
/10
Reviewed 4 week(s) ago
It just lacks an elevator... hehehe. The rest is perfect... you can see the sunrise from inside the room.
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Accommodation's Reply
09 Aug 2026
Hello Yasamonika, thank you so much for giving us a 9.7 rating and sharing your experience staying at El Lago 😊 We are very happy to hear that you enjoyed your stay, especially the opportunity to watch the sunrise directly from your room. Regarding the elevator, we apologize, El Lago currently does not have an elevator, and all rooms are accessible via stairs. We understand that an elevator would make access much more convenient, and we appreciate your feedback. Thank you for choosing El Lago, and we hope to welcome you back to Kintamani again! Sincerely, The El Lago Hotel Team
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R***y
9.4
/10
Reviewed 5 week(s) ago
The drive from Kuta is 1.5 hours, but it's worth it once you arrive, for the best views. The food is all Western, though I recommend making an Indonesian menu.
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1 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for taking the time to share your experience at El Lago Hotel. We are delighted to know that your visit to the hotel was rewarded with the stunning views you enjoyed upon arrival. The beauty of Lake Batur and Mount Batur is a key attraction we strive to offer to all our guests. Thank you also for your feedback regarding the menu. Your suggestions are invaluable and will be taken into consideration in adding more Indonesian dishes to our menu to provide an even more enriching dining experience for our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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Verified Traveler
Leisure
10.0
/10
Reviewed 6 week(s) ago
Enjoy the beauty of the sunrise directly from the balcony of your room while enjoying breakfast and every corner of the hotel is aesthetic.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful sunrise view from your room's balcony while having breakfast, and we are also pleased to know that the beautiful design throughout the hotel made a wonderful impression throughout your stay. Thank you for choosing El Lago as your vacation destination. We hope to welcome you back again to enjoy the same stunning sunrise views next time. Sincerely, The El Lago Hotel Team
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G***a
Leisure
9.4
/10
Reviewed 7 week(s) ago
The facilities looked new and clean, the view was terrific, and the food was really worth the price.
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Accommodation's Reply
31 Jul 2026
Hello,
Thank you very much for your wonderful review and for giving us such a great rating.
We are delighted to hear that you enjoyed our clean and well-maintained facilities, the breathtaking views, and the food at our restaurant. Knowing that you found your dining experience worth the price is especially rewarding for our team, as we always strive to provide great quality and value.
Thank you for choosing El Lago. We truly appreciate your support and look forward to welcoming you back for another memorable stay in Kintamani.
Warm regards,
El Lago Team
A***y
Staycation
9.0
/10
Reviewed 8 week(s) ago
Rooms with super aesthetic, healing views, fresh air directly from the mountains... especially in the morning mist, it feels like a staycation above the clouds... the downside is that the food is mostly western food and transportation is inadequate.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful rooms, relaxing atmosphere, fresh mountain air, and the morning misty moments that create a feeling of being above the clouds. This is the experience we aim to provide to all guests visiting Kintamani. Thank you also for your feedback regarding the food menu and transportation options. We greatly appreciate this feedback and will use it as a basis for our ratings to further improve our services and guest experience. We hope to welcome you back to El Lago Hotel again to enjoy the beauty of Kintamani. Sincerely, The El Lago Hotel Team
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PM
Putri M.
10.0
/10
Reviewed 8 week(s) ago
Very impressive with the view from inside the room and outside the room.
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Accommodation's Reply
31 Jul 2026
Dear Ms. Putri, Thank you so much for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you were impressed with the beautiful views, both from your room and throughout the hotel. The beauty of Lake Batur and Mount Batur is an experience we strive to provide to all our guests. We hope to welcome you back again for another wonderful experience at El Lago Hotel. Sincerely, The El Lago Hotel Team
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Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
Very clean and comfortable hotel. We love it. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello,
Thank you very much for your perfect rating and your wonderful recommendation.
We are delighted to hear that you found our hotel clean and comfortable, and that you loved your stay with us. Your recommendation means a great deal to our team and motivates us to continue providing the best experience for every guest.
We look forward to welcoming you back to El Lago for another memorable stay.
Warm regards,
El Lago Team
r***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
Very good, the service is top, the employees are all friendly, 5 stars in short.
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Accommodation's Reply
31 Jul 2026
Hello, thank you so much for your perfect score and wonderful review. We are delighted to hear that you were satisfied with our service and felt the warm welcome from the entire El Lago team. Reviews like this encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back to El Lago again in the near future. Sincerely, The El Lago Hotel Team
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S***n
Leisure
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly and the rooms are very comfortable.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience. We are delighted to hear that you enjoyed your comfortable stay and the friendly service from our team. Guest satisfaction is our top priority, and your feedback motivates us to continue providing the best service. We hope to welcome you back to El Lago Hotel again for another memorable stay. Sincerely, The El Lago Hotel Team
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Azi S.
Leisure
9.4
/10
Reviewed 10 week(s) ago
Completely unsuitable for people with disabilities and the elderly. No elevator or accessibility. Government regulations due to earthquake risk. Very cramped rooms at a fairly high price. The view is pleasant. The interior designer needs to rethink the cabinetry; it's not very functional. Other than that, it makes me want to linger here.
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+5
2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Ms./Mrs. Azi, Thank you for your excellent rating and for taking the time to share your experience at El Lago. We are delighted to hear that you enjoyed the beautiful views and relaxing atmosphere during your stay. Thank you for your valuable feedback regarding accessibility for guests with disabilities. It is true that our hotel does not yet have an elevator or special entrance for guests with mobility limitations, as our building is constructed along the Kintamani hillside and adheres to local construction regulations. We understand that this may be inconvenient for senior citizens or guests with disabilities, and your feedback will be taken into consideration for future facility development. We also appreciate your comments regarding the cabin design. Such feedback helps us continuously improve the comfort of our guests. Thank you for choosing El Lago. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Team
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EM
Elena M.
9.6
/10
Reviewed 10 week(s) ago
We stayed for one night in Room 303. The view of Mount Batur from the hotel is absolutely breathtaking. The sunrise, in particular, was truly spectacular. The hotel staff, as well as the restaurant staff, were caring, attentive, and polite. The hotel has a fresh, modern interior, and the rooms are dry and comfortable, with dry bedding (which is not always a given in this area). The access road to the hotel is convenient, and there is ample parking. We were traveling by car, and having easy road access and parking was one of our main requirements. Now for the downsides: 1. Noise insulation is practically non-existent. At around 5:00 a.m., the staff start preparing for breakfast. It sounded like furniture was being moved, cleaning was taking place, and various items were being dropped. If you stay on the third level, you can expect an early wake-up call. In addition, many guests come specifically to take photos of the sunrise. If the noise from the breakfast preparations doesn't wake you up at 5:00 a.m., the voices and laughter of other guests likely will at around 6:00 a.m. 2. Breakfast. We had breakfast at Montana Café (Great Breakfast). The food was extremely greasy. Even the bread appeared to be fried in oil. I would not recommend it if you prefer lighter meals. There was simply too much oil in everything we ordered. 3. The room gets very hot after sunrise. After breakfast, I returned to the room to collect our belongings. It was around 8:00 a.m., and the room had already become quite stuffy due to direct sunlight. The air conditioning and blackout curtains were not sufficient to keep the room cool. Overall: If your priorities are a dry and comfortable room, dry bedding, convenient parking, and an incredible sunrise view, then this hotel delivers on all of those points. Just be prepared for an early morning, whether you planned for one or not.
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2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Elena,
Thank you for taking the time to share such a detailed and thoughtful review of your stay at El Lago.
We are delighted to know that you enjoyed the breathtaking views of Mount Batur, especially the spectacular sunrise, as well as our modern design, comfortable rooms, convenient parking, and the warm hospitality of both our hotel and restaurant teams. Your kind words truly mean a lot to us.
We also sincerely appreciate your constructive feedback regarding the noise, breakfast, and room temperature after sunrise. We understand how these aspects may have affected your experience. Since many of our guests wake up early to enjoy the famous sunrise, our breakfast preparations also begin early in the morning. Even so, we will continue working with our team to minimize unnecessary noise and improve the overall guest experience.
We also appreciate your comments about the breakfast selection and room temperature. Your feedback has been shared with the relevant teams and will help us as we continue to improve our facilities and services.
Thank you once again for your balanced and detailed review. We truly appreciate your valuable feedback and hope to welcome you back to El Lago for an even better experience on your next visit.
Warm regards,
El Lago Team
F***H
Leisure
8.5
/10
Reviewed 11 week(s) ago
Staff is nice and friendly. Very welcoming. No lift, so need to climb stairs. No ironing board in the hotel. No laundry services. Need to go out to send for laundry or ironing. Room is clean. Aircon is hidden when you lie down on the bed, so need to switch on the fan. View is outstanding! Front desk very responsive. Room service is good and fast. You can choose from 2 different cafes: Montana and El Lago.
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+5
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello,
Thank you for taking the time to share your detailed feedback with us.
We are delighted to hear that you enjoyed our friendly staff, the outstanding views, and our responsive front desk and room service. It is also wonderful to know that you had a pleasant dining experience at both El Lago Restaurant and Montana Café.
We also appreciate your comments regarding the stairs, the absence of ironing facilities, laundry service, and the room layout. As our hotel is built on the hillside to maximize the panoramic views of Lake Batur and Mount Batur, access throughout the property is via stairs. Your feedback is very valuable and will help us continue improving our facilities and guest experience.
Thank you for choosing El Lago. We hope to welcome you back for another memorable stay in Kintamani.
Warm regards,
El Lago Team
TW
Triana W.
Leisure
9.1
/10
Reviewed 11 week(s) ago
An amazing experience, a room with a balcony directly facing the mountain, sunrise, friendly staff and of course super delicious unagi rice....
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Accommodation's Reply
31 Jul 2026
Dear Triana, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed your room with a balcony overlooking Mount Batur, the beautiful sunrise views, and the friendliness of our team. We are also pleased to hear that you enjoyed our fried rice. We will certainly pass on this compliment to our kitchen team. Thank you for choosing El Lago Hotel. We hope to welcome you back for another memorable stay in the future. Sincerely, The El Lago Hotel Team
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d***a
Staycation
10.0
/10
Reviewed 11 week(s) ago
Very good and very friendly service, highly recommended.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and recommendation of El Lago Hotel. We are delighted to hear that you were satisfied with our services and impressed by the friendly service of our entire team. Your positive feedback motivates us to strive to provide the best possible stay experience for all our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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