The staff at the front desk was less than excellent. When I first arrived to check in, no one was there for 30 minutes before I had to ask the security guard to come inside.

I recommend this hotel if you're in Surabaya. It's a nice hotel with friendly staff. I'll definitely stay here again next time I'm in Surabaya 👍🏻

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Champion facilities and staff as well as food.

The bathroom cannot be locked.

The rooms were okay, and the front rooms were clean. Unfortunately, the breakfast was less than satisfying, especially in terms of taste.

Sorry, the Wi-Fi is slow at night and the TV display is the same.

Near Tanjung Perak harbor, the rooms are quite clean.

Nice and cozy place to stay for pleasure or business.

This is my second stay at this hotel. The staff is friendly, the rooms are clean, the Wi-Fi is fast, and the atmosphere is comfortable. It's close to the tomb of Sunan Ampel. The hotel's surroundings also offer a wide variety of culinary options.

It's just that the drink smells bad, it needs to be replaced with a good one.

The hotel is clean, nice, and affordable. It's a perfect choice for travelers looking to stay.

A school holiday staycation for the kids and family to create memories for them before the new school year begins. We started our island-hopping vacation first, departing from Banjarmasin city to Surabaya. This holiday rhythm was a little different, as it required many adjustments to the original plan. This was because we had elderly and less fit parents, as well as a baby under 1 year old and two other children. Initially, we were confused about choosing accommodation at the KHAS Hotel or nearby, but it turned out there was a closer hotel to start the holiday with a pilgrimage to Sunan Ampel, specifically at FRONT ONE EMIRATES HOTEL. This hotel is nice and almost 100% similar to the photos. The hotel is new so it's still clean and fresh. The look is elegant and modern, although on the second floor you end up with a rooftop view, hehe. But this hotel is very quickly booked, make sure to book through a similar app before extending manually. The staff and everyone are friendly, kind, and smiley. The food is delicious and even if you don't have breakfast, there are lots of food vendors around the hotel, affordable and cheap. Swarma Khan Kebab and other Middle Eastern specialties. The hotel is child-friendly, minimalist, elegant, and clean. There were a few small mosquitoes in the bathroom, but that's okay because they weren't too bothersome. Wi-Fi and water were excellent. Access was easy, and the staff even provided travel advice to Malang. If I go to Surabaya again, I'll definitely come back here. Hopefully, it continues to grow and be consistent. Keep it up. If I could add another 4-5 days, I'd really like to, and next time, God willing, I'll be able to stay longer.

The hotel staff was very friendly during the hotel check-in process.

We stayed for 3 nights and were satisfied with the service and facilities. Overall, it was OK.

The hotel is close to Tj Perak Harbor and the Sunan Ampel complex. Rooms are spacious and clean.

We stayed for three nights. The hotel has been completely renovated. We were very pleased with the service, location, and facilities.

Cleanliness is maintained, comfortable rooms, friendly staff, pleasant stay experience.

Power outage, no water, no generator, can't check in.

Amazingly, in the heart of Surabaya, with its numerous accommodation options and facilities, this hotel offers luxurious, clean, comfortable amenities, complete with modern furnishings. All of these amenities are accessible to everyone at a very affordable price.