How many rooms are available at Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya has 51 rooms in total.

Does Front One Hotel Mesir Surabaya provide parking?

Yes, Front One Hotel Mesir Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Front One Hotel Mesir Surabaya

Name: Front One Hotel Mesir Surabaya
Address: Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142, Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Jawa Timur, 60142, Indonesia
Rating: 9.2

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9.2

/10

Exceptional

202 reviews

What Guests Say About Their Stay

a***i

9.4

/ 10

Cleanliness is maintained, comfortable rooms, friendly staff, pleasant stay experience.

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Evi S.

10.0

/ 10

Amazingly, in the heart of Surabaya, with its numerous accommodation options and facilities, this hotel offers luxurious, clean, comfortable amenities, complete with modern furnishings. All of these amenities are accessible to everyone at a very affordable price.

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In the Area

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Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Front One Hotel Mesir Surabaya is a hotel is located at Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Front One Hotel Mesir Surabaya

Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

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Discover More About Front One Hotel Mesir Surabaya

Discover Your Ideal Stay at Front One Hotel Mesir Surabaya

Welcome to Front One Hotel Mesir Surabaya, your premier destination for comfort and convenience in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, Front One Hotel Mesir Surabaya offers a welcoming atmosphere and excellent amenities to make your stay truly memorable. Room rates at Front One Hotel Mesir Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Front One Hotel Mesir Surabaya Location

Front One Hotel Mesir Surabaya is strategically situated in the bustling district of Surabaya, offering easy access to the city's key attractions and business hubs. Located at Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142, the hotel is approximately 30 minutes from Juanda International Airport (SUB) and a convenient 15-minute drive from the city center. This prime location places you within reach of major transportation routes, making it effortless to explore everything Surabaya has to offer. The atmosphere surrounding Front One Hotel Mesir Surabaya is one of vibrant urban energy, with a variety of local eateries and shops just a short stroll away, perfect for experiencing the authentic local culture.

Front One Hotel Mesir Surabaya Facilities & Services

Facilities for guests at Front One Hotel Mesir Surabaya are designed to enhance your comfort and convenience throughout your stay.

24-Hour Front Desk: Our dedicated staff is available around the clock to assist with your needs.
Restaurant: Enjoy delicious local and international cuisine at our on-site restaurant.
Free Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel.
Parking: Complimentary parking is available for guests who arrive by car.
Meeting Rooms: Well-equipped spaces are available for business meetings and events.
Room Service: Enjoy meals in the comfort of your room.
Air Conditioning: All rooms are equipped with air conditioning for your comfort.
Housekeeping: Daily housekeeping services ensure a clean and pleasant environment.

Front One Hotel Mesir Surabaya Room Types

Discover a range of comfortable accommodations with diverse room types of Front One Hotel Mesir Surabaya, catering to every traveler's needs.

Deluxe Room: These well-appointed rooms offer a comfortable stay with city views. Available in smoking and non-smoking options.
Superior Room: Slightly larger than the Deluxe, these rooms provide enhanced comfort and space, also with city views. Available in smoking and non-smoking options.
Suite: For those seeking extra luxury, our suites offer spacious living areas and premium amenities, with city views. Available in non-smoking options. Some suites may feature a bathtub.

Please note that specific room features like bathtubs may vary, so it's advisable to check room details when booking. There are no specific pet-friendly rooms mentioned, and guests are advised to inquire directly with the hotel regarding pet policies.

Front One Hotel Mesir Surabaya Dining & Restaurants

Savor a delightful culinary journey at Front One Hotel Mesir Surabaya. Our on-site restaurant offers a tempting array of local Indonesian specialties and international dishes.

On-site Restaurant: Serving breakfast, lunch, and dinner. Estimated price per person for a main course ranges from PHP 300 to PHP 600. Operating hours are from 6:00 AM to 10:00 PM daily.

Enjoy a relaxed dining experience with friendly service and a welcoming ambiance.

Front One Hotel Mesir Surabaya Nearby Attractions and Activities

Explore the vibrant city of Surabaya and its surrounding areas with ease from Front One Hotel Mesir Surabaya.

Taman Bungkul: A popular city park offering recreational activities and a great place to relax.
House of Sampoerna: A historic museum showcasing the heritage of Indonesian clove cigarettes.
Surabaya Town Square (Sutos): A modern lifestyle and entertainment complex with shops, restaurants, and cinemas.
Monumen Kapal Selam (Submarine Monument): A unique attraction featuring a decommissioned Soviet submarine.
Masjid Al-Akbar Surabaya: One of the largest mosques in Indonesia, an architectural marvel.

If you are looking for other activities around Front One Hotel Mesir Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Front One Hotel Mesir Surabaya from the Airport

Getting to Front One Hotel Mesir Surabaya from Juanda International Airport (SUB) is convenient and offers several options.

Hotel Private Airport Transfer: For the most seamless experience, arrange for the airport transfer service of Front One Hotel Mesir Surabaya directly through the hotel. This service offers door-to-door convenience. Prices typically range from PHP 500 to PHP 800, depending on the vehicle type.
Taxi: Metered taxis are readily available at the airport. The journey to Front One Hotel Mesir Surabaya usually takes around 30-45 minutes, with fares estimated between PHP 150 to PHP 250.
Ride-hailing Service: You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option, with prices similar to taxis.

For those seeking pre-booked convenience, explore airport transfer services for Front One Hotel Mesir Surabaya.

Summary of Why You Should Choose to Stay at Front One Hotel Mesir Surabaya

When considering your next trip to Jawa Timur, Front One Hotel Mesir Surabaya stands out for its excellent value, convenient location, and comfortable amenities.

Prime Location: Easily accessible and close to key city attractions.
Comfortable Rooms: A variety of room types to suit your needs.
Friendly Service: Dedicated staff ready to assist you.
Convenient Facilities: Enjoy amenities designed for a pleasant stay.
Great Value: Affordable rates with excellent service.

Discover the best Room availability at Front One Hotel Mesir Surabaya and start Planning your trip. For seamless Booking Front One Hotel Mesir Surabaya, visit Traveloka. Book budget hotels in Jawa Timur and experience the warm hospitality of Front One Hotel Mesir Surabaya. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Front One Hotel Mesir Surabaya

Swimming Pool

Lobby

Exterior

Restaurant

Hotel Services

Concierge
Front desk
24-hour Receptionist
24-hour security
Luggage storage

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Supermarket

Business Facilities

Business facilities
Meeting facilities
Photocopier
Printer

Public Facilities

Elevator
Restaurant
WiFi in public area

In-room Facilities

Desk
Shower
TV

Food and Drinks

Breakfast
Cafe

General

AC
Smoking area

Family-friendly Facilities

Children pool

Transportation

Valet parking

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Front One Hotel Mesir Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 1-8-2026 to 31-8-2026.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Front One Hotel Mesir Surabaya	51
Number of floors in Front One Hotel Mesir Surabaya	4
Another facilities in Front One Hotel Mesir Surabaya	Concierge, Front desk, 24-hour Receptionist, 24-hour security, Luggage storage

Frequently asked question in Front One Hotel Mesir Surabaya

What are available facilities at Front One Hotel Mesir Surabaya?

There are top facilites at Front One Hotel Mesir Surabaya such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Front One Hotel Mesir Surabaya?

The standard check-in time at Front One Hotel Mesir Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Front One Hotel Mesir Surabaya provide breakfast?

Yes, Front One Hotel Mesir Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya is a 0.0-star hotel.

How many floors does Front One Hotel Mesir Surabaya have?

Front One Hotel Mesir Surabaya has 4 floors.

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More Reviews from Other Guests in Front One Hotel Mesir Surabaya

Overall Ratings & Reviews Front One Hotel Mesir Surabaya

Traveloka (201)

Other sources (1)

9.3

Exceptional

From 201 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.3

Meal

9.0

Location

9.4

Service and Facilites

9.2

People often mention about Front One Hotel Mesir Surabaya

All

Ambiance (19)

Staff Friendliness (17)

Bedroom (16)

Hotel Area (16)

Surroundings (15)

Bathroom (15)

Family Friendly (14)

Check-in/out Time (14)

Room Space (14)

Wifi (13)

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Traveler Reviews Front One Hotel Mesir Surabaya

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Customer reviews

l***a

Leisure

9.7

/10

Reviewed 4 day(s) ago

Suitable for those who want to travel to North Surabaya, stay here as it is close to the old city too.

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A***a

Business

8.2

/10

Reviewed 1 week(s) ago

Nice. Comfortable. Fragrant. Clean. Perfect.

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N***s

9.4

/10

Reviewed 1 week(s) ago

Comfortable and clean with a pocket-friendly budget.

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V***a

10.0

/10

Reviewed 2 week(s) ago

Comfortable for that price, worth it.

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Gilda H. M. R.

8.8

/10

Reviewed 3 week(s) ago

The service and friendliness of the hotel staff was excellent.

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Darum S.

6.1

/10

Reviewed 3 week(s) ago

One of the room attendants (Rivaldo) was not working according to standard operating procedures (SOP). He opened the guest room while the guest was out of the room. He denied the incident when told. He said the SOP stated that he could open the room even if there was still a guest in the room.

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1 people find it helpful

Accommodation's Reply

12 Sep 2026

Dear Mr. Darum S., Greetings. Thank you for sharing your experience and feedback during your stay at FrontOne Hotel Mesir Surabaya. We apologize for the inconvenience and concern you experienced regarding the room entry by the waiter. We understand that guest privacy and security are paramount. For this incident, we will conduct an internal investigation and evaluation, including reviewing our room entry procedures and confirming with the relevant teams our standard operating procedures (SOPs) and guest etiquette. We regret that your response to your dissatisfaction appeared dismissive. This is concerning for us, as all guest feedback should be heard and handled with a professional and courteous attitude. Thank you for your information; this feedback is crucial to our evaluation to improve our SOP implementation, maintain guest privacy, and prevent similar incidents from happening again. Sincerely, General Manager, FrontOne Hotel Mesir Surabaya

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HOLILUR R.

8.2

/10

Reviewed 5 week(s) ago

The staff at the front desk was less than excellent. When I first arrived to check in, no one was there for 30 minutes before I had to ask the security guard to come inside.

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Accommodation's Reply

25 Aug 2026

Dear Mr. Holilur R., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for sharing your experience staying at Front One Hotel Mesir Surabaya. We apologize for the inconvenience you experienced during check-in, particularly the lack of staff at the reception counter, requiring you to seek assistance from security personnel to contact staff. We understand that waiting for up to 30 minutes is not an experience a guest should have, especially on their first visit. We will seriously follow up on this matter with our front desk team to assess the availability and security of the reception area to ensure that staff are always readily available to assist and serve guests quickly. Thank you for your feedback. This comments are valuable evaluation data for us to improve the discipline, responsiveness, and quality of our front desk service in the future. We hope to have the opportunity to provide you with a better stay experience on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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f***u

Staycation

9.4

/10

Reviewed 6 week(s) ago

I recommend this hotel if you're in Surabaya. It's a nice hotel with friendly staff. I'll definitely stay here again next time I'm in Surabaya 👍🏻

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Accommodation's Reply

10 Aug 2026

Dear Gentlemen/Ladies, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent review and rating for Front One Mesir Surabaya. Alhamdulillah, we are delighted to know that you felt comfortable during your stay and received a warm welcome from all of our team. Your feedback is very meaningful to us. We are also pleased to know that you plan to stay with us again when you visit Surabaya. We look forward to seeing you again on your next visit. We hope to continue providing you with a comfortable and memorable stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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D***i

10.0

/10

Reviewed 7 week(s) ago

staff hotel ramah siiiiiiiiiiiiiip

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, We sincerely thank you for your excellent rating and positive feedback regarding Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that the service of our hotel staff created a wonderful impression during your stay. This appreciation is a great encouragement to our entire team in continuing to provide friendly, professional, and dedicated service. We hope to welcome you back on your next visit for an even more memorable stay. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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e***a

10.0

/10

Reviewed 8 week(s) ago

Champion facilities and staff as well as food.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, We sincerely thank you for your excellent review and appreciation of Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to hear that you were satisfied with the facilities, the friendliness of our staff, and the food we served during your stay. This praise motivates our entire team to strive to maintain the quality of our facilities, services, and food to always provide the best possible experience for all our guests. We hope to welcome you back on your next visit for an even better experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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RL CHESS

8.5

/10

Reviewed 8 week(s) ago

The bathroom cannot be locked.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, Thank you for your feedback regarding the in-room amenities during your stay at Front One Mesir Surabaya. We apologize for the inconvenience caused by the bathroom door not locking properly, which certainly did not meet the standards of comfort and safety we expect. We have noted this feedback and will forward it to the relevant department for investigation and to ensure that the in-room amenities are functioning correctly again. Thank you for your attention and suggestion. We hope to have the opportunity to provide you with a more comfortable stay on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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M***d

9.0

/10

Reviewed 9 week(s) ago

The rooms were okay, and the front rooms were clean. Unfortunately, the breakfast was less than satisfying, especially in terms of taste.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your review and rating of Front One Mesir Surabaya. Alhamdulillah, we are pleased to hear that you were satisfied with the condition of your room and cleanliness during your stay. However, we regret that the breakfast experience, especially in terms of taste, did not meet your expectations. Your feedback regarding the taste of the breakfast is very important to us, and we will share it with our food and beverage and kitchen team to use as feedback in our evaluation to improve the quality and consistency of the menu we serve. We hope to have the opportunity to welcome you again and provide you with a better stay experience, including breakfast. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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R***l

10.0

/10

Reviewed 9 week(s) ago

Sorry, the Wi-Fi is slow at night and the TV display is the same.

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Accommodation's Reply

25 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your excellent rating and feedback for Front One Hotel Mesir Surabaya. We apologize for the inconvenience related to the slow Wi-Fi connection at night and the limited TV channel selection. Although you gave us a perfect 10, this feedback remains important to us. We will forward this to the relevant team for evaluation, particularly regarding the stability of the Wi-Fi network at night and the variety of TV channels available in the rooms. Thank you for your feedback. We hope to provide you with an even more comfortable and enjoyable stay on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Haddori A.

Transit

8.2

/10

Reviewed 10 week(s) ago

Near Tanjung Perak harbor, the rooms are quite clean.

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Accommodation's Reply

25 Aug 2026

Dear Mr. Haddori A., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your review and rating of Front One Mesir Surabaya. Alhamdulillah, we are pleased to hear that you were satisfied with the cleanliness of the room and the hotel's excellent location, including the convenient access to Tanjung Perak Port. Your comments and rating encourage us to continuously improve the cleanliness, comfort, and quality of service to provide a better guest experience. We hope to welcome you back on your next visit to Front One Mesir Surabaya. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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Verified Traveler

Leisure

9.4

/10

Reviewed 10 week(s) ago

Nice and cozy place to stay for pleasure or business.

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Bapak/Ibu yang terhormat, Assalamu’alaikum Warahmatullahi Wabarakatuh. Thank you very much for your excellent rating and for sharing your positive experience at Front One Hotel Mesir Surabaya. We are delighted to know that you found our hotel to be a nice and cozy place to stay, whether for leisure or business purposes. Your kind feedback is a great motivation for our entire team to continue providing comfortable accommodations and warm, professional service to every guest. We look forward to welcoming you back to Front One Hotel Mesir Surabaya on your next visit to Surabaya. Wassalamu’alaikum Warahmatullahi Wabarakatuh. Warm regards, General Manager Front One Hotel Mesir Surabaya

Siti F.

Transit

9.4

/10

Reviewed 10 week(s) ago

This is my second stay at this hotel. The staff is friendly, the rooms are clean, the Wi-Fi is fast, and the atmosphere is comfortable. It's close to the tomb of Sunan Ampel. The hotel's surroundings also offer a wide variety of culinary options.

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Accommodation's Reply

25 Aug 2026

Dear Mrs. Siti F., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent review and rating for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that this was your second visit and that you felt comfortable again during your stay with us. We are also pleased to hear that you were satisfied with the friendliness of our staff, the cleanliness of the rooms, the Wi-Fi connectivity, and the comfortable atmosphere of the hotel. Our location near the Sunan Ampel area and the variety of food options around the hotel are one of the advantages we are proud of. Thank you again for trusting Front One Hotel Mesir Surabaya to take care of your accommodation needs. We hope to remain your choice every time you visit Surabaya. See you next time. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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M***s

Transit

10.0

/10

Reviewed 11 week(s) ago

It's just that the drink smells bad, it needs to be replaced with a good one.

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Accommodation's Reply

25 Aug 2026

Dear Gentlemen/Ladies, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your excellent rating and feedback during your stay at Front One Hotel Mesir Surabaya. We apologize for any inconvenience regarding the beverage you found to have an unpleasant odor. This feedback has been received and we will forward it to the relevant team immediately to investigate the quality and condition of the beverages provided in your room. We will ensure that all amenities provided to guests are always in good working order. Thank you for your attention and feedback. We look forward to welcoming you back again on your next stay with an even better experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Adrian M.

10.0

/10

Reviewed 11 week(s) ago

The hotel is clean, nice, and affordable. It's a perfect choice for travelers looking to stay.

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1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Mr. Adrian M., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent rating and positive review of Front One Hotel Mesir Surabaya. Alhamdulillah, we are very pleased to know that you were satisfied with the cleanliness, quality of the hotel, and the price we offered. We greatly appreciate your feedback in considering Front One Hotel Mesir Surabaya as one of your accommodation options for travelers. This compliment motivates our entire team to strive to maintain cleanliness, comfort, quality of service, and provide the best possible stay experience at a reasonable price. We hope to welcome you again on your next visit to Surabaya. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Uswatun N.

Leisure

10.0

/10

Reviewed 11 week(s) ago

A school holiday staycation for the kids and family to create memories for them before the new school year begins. We started our island-hopping vacation first, departing from Banjarmasin city to Surabaya. This holiday rhythm was a little different, as it required many adjustments to the original plan. This was because we had elderly and less fit parents, as well as a baby under 1 year old and two other children. Initially, we were confused about choosing accommodation at the KHAS Hotel or nearby, but it turned out there was a closer hotel to start the holiday with a pilgrimage to Sunan Ampel, specifically at FRONT ONE EMIRATES HOTEL. This hotel is nice and almost 100% similar to the photos. The hotel is new so it's still clean and fresh. The look is elegant and modern, although on the second floor you end up with a rooftop view, hehe. But this hotel is very quickly booked, make sure to book through a similar app before extending manually. The staff and everyone are friendly, kind, and smiley. The food is delicious and even if you don't have breakfast, there are lots of food vendors around the hotel, affordable and cheap. Swarma Khan Kebab and other Middle Eastern specialties. The hotel is child-friendly, minimalist, elegant, and clean. There were a few small mosquitoes in the bathroom, but that's okay because they weren't too bothersome. Wi-Fi and water were excellent. Access was easy, and the staff even provided travel advice to Malang. If I go to Surabaya again, I'll definitely come back here. Hopefully, it continues to grow and be consistent. Keep it up. If I could add another 4-5 days, I'd really like to, and next time, God willing, I'll be able to stay longer.

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1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Mr./Mrs. Uswatun N., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you so much for your excellent rating and the comprehensive and detailed review you shared about Front One Mesir Hotel Surabaya. Alhamdulillah, we are delighted to know that Front One Mesir Hotel was a part of your family's vacation, especially your inter-island trip from Banjarmasin to Surabaya and the Ampel Mosque pilgrimage. It was a great honor for us to provide a comfortable place for your family, including children and parents. We greatly appreciate your compliments regarding the cleanliness, the modern and luxurious design of the hotel, the friendly staff, the food, the Wi-Fi connectivity, and the smooth water supply throughout your stay. We are also pleased that the hotel's location near many Middle Eastern restaurants and convenient transportation made your family's trip even more enjoyable. We also received your feedback regarding the presence of small mosquitoes in the bathroom, and we will inform the relevant team to investigate to ensure the cleanliness and comfort of the rooms are maintained. Thank you for your appreciation of our entire team as well. The spirit of continuous improvement and consistency will drive us to maintain high quality along with ongoing improvements. We are very pleased to know that you and your family plan to stay with us again. May God be the will of the Lord. On your next visit, we hope to welcome you and your family back for a longer stay and an even more memorable experience. See you again at Front One Hotel Mesir Surabaya. May prosperity and the blessings of Allah be upon you. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Fajrina B.

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was very friendly during the hotel check-in process.

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1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Ms. Fajrina B., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are very pleased to know that you had a memorable experience, especially the friendliness of our team during the check-in process. Your compliments motivate the entire front desk team to strive for friendly, efficient, and professional service to all guests. We hope to welcome you back again on your next visit with even better service. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.