The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

－Itinerary information－

- Traveloka x HSR Combo introduction -

Traveloka x HSR Combo

What is [Traveloka x HSR Combo]? Traveloka x HSR Combo is a joint initiative between Taiwan High Speed ​​Rail Corporation and Traveloka to launch an itinerary plus high speed rail ticket discounts, which combines popular itinerary experiences across Taiwan with super cost-effective discounts on Taiwan high speed rail tickets. Traveloka x HSR Combo with Taiwan's fastest railway to reduce travel time for passengers, providing passengers with more travel time and slowly enjoying various local experiences. By booking [Traveloka x HSR Combo] online through Traveloka, you can complete the high-speed rail train number and designated seat reservations, and simultaneously complete popular experience reservations to avoid the crowds and queues on site. After finishing your wonderful trip, you can also accumulate Taiwan High Speed ​​Rail member TGo points and Traveloka Points at the same time. In addition to enjoying the trip, you can also get two kinds of rewards!

Description of high-speed rail ticket types:

Adult: Passengers over 12 years old should purchase a ticket.

Senior ticket: Nationals who are over 65 years old (as of the date of boarding) and hold a national identity card or a government-issued document with a photo, ID card number, year, month, and day of birth that is sufficient to prove their identity.

Love ticket: Nationals holding a disability certificate (pink). (The "Discount Measures for Necessary Accompanying Persons" field on the back of the certificate of disability must be marked with the words "Domestic Public Transport" to provide the one-person Love Ticket Discount for the necessary accompanying person)

Child tickets: Children under the age of 12 can purchase child tickets. However, children under the age of 12 who are over 150 centimeters tall must present proof of identity.

Free admission for children: Children under 115 centimeters in height, or children over 115 centimeters in height but confirmed to be under six years old by presenting a certificate, are free of charge if they do not occupy a seat. (Seat-occupiers are required to purchase child tickets) Free-of-charge children should be accompanied by adult passengers, and each passenger is limited to two free-of-charge children.

common problem

Q: Are high-speed rail tickets included in the price?

A: Ordering this product does not include high-speed rail tickets. A purchase link will be provided for a 25% discount on additional high-speed rail tickets.

Q: How to purchase additional high-speed rail tickets with a 25% discount?

A: Please choose the [Traveloka x HSR Combo] plan. After completing the order and confirming that you can travel, an additional purchase link will be provided in the electronic voucher. Please refer to the purchase instructions for the additional purchase process.

Q: What trains are available?

A: You can choose any high-speed rail train. However, Traveloka cannot reserve passenger trains and seats in advance. Actual train reservations are based on actual bookings. If the trains provided are fully booked, you can choose another train or choose a full refund.

Q: How to obtain high-speed rail tickets?

A: The ticket is a physical voucher and will be mailed to the designated address 7 days before the departure date of the high-speed rail (only addresses in Taiwan are available for delivery, and cannot be sent to overseas addresses)

Q: When can I receive my tickets?

A: High-speed rail reservations are only open for dates within 29 days of the boarding date. If your boarding date is not within 29 days, we will reserve and ship your seat after the opening day.

Q: Can I change the pick-up/drop-off location?

A: The high-speed rail holiday is a special ticket, and there are regulations for the departure and destination stations of the ticket. For example: if you choose to depart from Taipei Station, stay in a Kaohsiung hotel, the outbound ticket is from Taipei to Zuoying, and the return ticket is from Zuoying to Taipei. No refund will be given if you get off the train midway. When passing the station, you need to make up the difference according to the official high-speed rail fare.

Q: When purchasing a high-speed rail ticket, is it a round-trip ticket or a one-way ticket?

A: The 25% discount for additional high-speed rail tickets is a round-trip ticket.

Q: Can high-speed rail tickets assign seats?

A: Seats for high-speed rail tickets are allocated by the high-speed rail system, so you cannot specify seats, the same car, or consecutive seats. "

Exclusive high-speed rail ticket purchase discount

Exclusive high-speed rail ticket purchase process