We know the change to your sailing date may raise questions. To assist you better, we've gathered the most important information and options available below. We'll continue updating this FAQ over time to keep you informed.

As the Disney Cruise Line brings the vision of a fully reimagined Disney experience at sea, there have been unexpected delays in the shipbuilding process. To ensure every detail meets the high standards you expect from Disney, the difficult decision has been made to postpone the Disney Adventure's maiden voyage.

Your options differ slightly based on whether you were originally booked on the maiden voyage or not.

For Maiden Voyage:

For Non-Maiden Voyage:

We also understand that these changes disrupt your travel plans. Therefore, we would like to extend a 50% discount of your voyage fare for use on your next Disney Cruise Line booking regardless of which option you choose. Note that the future cruise must be booked by 31 March 2026, and the cruise must depart on or before 31 March 2027.

To reschedule or refund your booking, please reply to the email sent to you or call our Customer Care utilizing one of the available telephone numbers on our website. We'll be happy to assist you.

No, you don't need to pay extra. In fact, we will offer you a 50% discount if you wish to reschedule to a new sailing date.

If you choose to reschedule your sailing date, rest assured we will prioritize placing you in the same cabin you originally booked. However, please note that this will be subject to the availability on the new sailing dates.

No, you will receive a full refund processed to your original payment method, with no refund fee applied.

Refunds are typically processed within 14 business days.

For payment with TPayLater:

For payment with credit card:

For payment with debit card:

If booked through Traveloka:

If booked separately:

We are unable to cover third-party costs outside the cruise booking. We can provide official documentation of the delay to assist you with any claims or rescheduling requests, if necessary.

Please check the validity of your travel documents. If they expire before the new date, you'll need to renew them before sailing.

Most destinations and Disney Cruise Line require passports to be valid for at least 6 months beyond the sailing date. If your passport will not meet this requirement, you must renew it before departure. Unfortunately, we cannot cover passport renewal costs, but we strongly recommend starting the process early once the new date is confirmed.

We're confident that the updated timeline provides the necessary flexibility to ensure every detail meets the high standards you expect from Disney. However, if another delay occurs, Traveloka along with Disney Cruise Line are committed to assist you throughout the journey.