Help Center - General

About Traveloka Coupons

What is Refund Transfer Fee

How can I obtain a Traveloka coupon?

How to Find the Latest Promos on Traveloka

Inapplicable Promo Code

Is Traveloka App available for BlackBerry or Windows Phone?

Are there any particular limitations and/or special conditions when redeeming Points?

How many Points will I earn from a transaction?

Can I transfer my Points from one account to another?

Will my Points be deducted if I tap/click “Redeem”, but do not complete the transaction?

What will happen to my Points if I refund my booking?

How to earn points

If I made a booking then decide to request a refund, what will happen to my Points?

Will I earn Points from Pay upon Check-in bookings?

How do I set the default currency of my Traveloka Points account?

About Traveloka Points

Can I refund my coupon after it was redeemed?

Will I earn Points if I make a transaction using a currency different from my account’s default currency?

Do I have to become a Traveloka member to earn Points?

What are Reward Coupons?

How much is 1 Point worth?

What are Pending Points and Active Points?

Where can I find all of my redeemed coupons?

How to Check My Traveloka Points

How to use a Reward Coupon?

What is the difference between Slide at Merchant and Slide to See Coupon Code?

How do I redeem my Points for a reward coupon?

Why did my Extra Points, Basic Points, & Priority Points disappear?

Will the Priority Points I earn and use affect my Traveloka Priority progress after 20 June 2024?

What happen if i havent updated my Apps after 19 June 2024?