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Help Center - Hotels
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PRE BOOKING
Pre Booking
Price and Payment
I want to understand what non-refundable or free cancellation means
Can I pay for my booking by cash at the accomodation?
If I book an overseas accommodation in my country’s currency, what currency will I be charged in when I pay for my stay at the accommodation?
What are the advantages of booking a Pay upon Check-in room?
What does non-refundable or free cancellation mean?
Where is Pay upon Check-in available?
Hotel and Room Information
Booking a Smoking Room
How can I find the perfect hotel for my destination?
Hotel Room for Hourly Usage
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Finding Hotels in a Particular Area
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How to Make a Special Request for My Hotel Booking
Is it safe to share my Credit/Debit Card details when I book?
Late Check-in
General Product Information
Am I guaranteed to stay at the accommodation that I’ve booked?
Which hotels or room types are eligible for easy reschedule?
What will happen if I don’t show up at the accommodation during my stay period?
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